Literally the rudest staff I have ever seen at any Starbucks location. The young boy that worked the Sunday morning shift had the rudest attitude and ruined my Mother’s Day morning. I’ve been a regular at this location for years, but after today will be going to a coffee stand instead.
Brianna
I am a regular,I’ve been coming here everyday for the last 6 months, And never had an issue with poor customer service. Normally the ladies are very sweet. The last 2 months the younger girl there with brown hair hasn’t been friendly or has had any customer service at all. Whenever I pull up to the window, she is glaring and when waiting for the drinks she’s rolling her eyes to her friends whispering and complaining about any changes or just the order itself
Eric Jorgenson
Come, order a lovely beverage and sit. Kind, attentive staff who love what they do. Comfortable place to talk or be quiet.
Jennifer C
I have had the worst morning, ive had in a long time. It was almost unbearable to carry the emotional toll of what had happened this morning. I treated myself to a coffee from this location (my favorite location) The staff went ABOVE AND BEYOND to make sure i had a smile on my face before I left and the coffee was incredible. The staff at this location is just incredible. Thank you, for making a very hard day one of the best.
Dana Berger
The baristas were very helpful and we appreciated the extra care they took with out order.
Gwendolyn C (Gwen)
(Happened a few months back) Ended up placing a mobile order for the incorrect Starbucks that was in Lake Stevens. I wasn't aware until I went to the drive thru and they couldn't find my name. It was my fault and I was in the wrong and I was ready to pay for a new order. But despite this; They still made my order as if I made the order there and told me that they wouldn't make me drive all the way back to Lake Stevens.
Wonderful and understanding workers! And they make my tea great! 10/10 <3
La Plant
Last two times I’ve been here they don’t fill the cup, waste of money.
Marisa Pollett
To loud in music volume and grinder noise
Atmosphere: 3
Food: 5
Service: 5
Kaitlin Kuller
I frequent this Starbucks pretty often as I live in the complex and although the service is not super quick, it is always satisfactory. The baristas are always super nice and welcoming. Today, however, I was met with a condescending attitude when I just simply let them know there was one drink missing from my mobile order. The order said it would be ready at 12:50 and I arrived at 1, giving them ample time so I know it wasn’t my arrival time that was the issue. The barista was just not nice in their response to me at all and made me feel bad for even saying anything. I’ll be back for sure but this experience was very off-putting and slightly upsetting.
Atmosphere: 5
Food: 5
Service: 4
Honeybee13 Sweetleaf
The baristas are ALWAYS friendly and ask about my day. River and Jamyn are just a hoot. I get my coffee fast and it's consistently delicious. Please give these guys a gold star ✨
Kid-friendliness: Kids seem to always be welcome here.
I was given a rotten sandwich with brown bacon. Disgusting.
Food: 1
Orin Humphries
I don't care what a coffee costs. I go for an experience, not just another cup.
Atmosphere: 5
Food: 5
Service: 5
Joshua Budney
Totally fine Starbucks.
If you’re in Snohomish, this works as a place to take your laptop to do remote work and/or studying, with good WiFi, restrooms, access to outlets, seating, and of course coffee.
Easy parking, clean store, and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
OrientEspresso
Attentive gracious staff, clean store, We visit after every long bike ride on Centennial Trail.
Literally the rudest staff I have ever seen at any Starbucks location. The young boy that worked the Sunday morning shift had the rudest attitude and ruined my Mother’s Day morning. I’ve been a regular at this location for years, but after today will be going to a coffee stand instead.
I am a regular,I’ve been coming here everyday for the last 6 months, And never had an issue with poor customer service. Normally the ladies are very sweet. The last 2 months the younger girl there with brown hair hasn’t been friendly or has had any customer service at all. Whenever I pull up to the window, she is glaring and when waiting for the drinks she’s rolling her eyes to her friends whispering and complaining about any changes or just the order itself
Come, order a lovely beverage and sit. Kind, attentive staff who love what they do. Comfortable place to talk or be quiet.
I have had the worst morning, ive had in a long time.
It was almost unbearable to carry the emotional toll of what had happened this morning. I treated myself to a coffee from this location (my favorite location)
The staff went ABOVE AND BEYOND to make sure i had a smile on my face before I left and the coffee was incredible.
The staff at this location is just incredible. Thank you, for making a very hard day one of the best.
The baristas were very helpful and we appreciated the extra care they took with out order.
(Happened a few months back) Ended up placing a mobile order for the incorrect Starbucks that was in Lake Stevens. I wasn't aware until I went to the drive thru and they couldn't find my name. It was my fault and I was in the wrong and I was ready to pay for a new order. But despite this; They still made my order as if I made the order there and told me that they wouldn't make me drive all the way back to Lake Stevens.
Wonderful and understanding workers! And they make my tea great! 10/10 <3
Last two times I’ve been here they don’t fill the cup, waste of money.
To loud in music volume and grinder noise
Atmosphere: 3
Food: 5
Service: 5
I frequent this Starbucks pretty often as I live in the complex and although the service is not super quick, it is always satisfactory. The baristas are always super nice and welcoming. Today, however, I was met with a condescending attitude when I just simply let them know there was one drink missing from my mobile order. The order said it would be ready at 12:50 and I arrived at 1, giving them ample time so I know it wasn’t my arrival time that was the issue. The barista was just not nice in their response to me at all and made me feel bad for even saying anything. I’ll be back for sure but this experience was very off-putting and slightly upsetting.
Atmosphere: 5
Food: 5
Service: 4
The baristas are ALWAYS friendly and ask about my day. River and Jamyn are just a hoot. I get my coffee fast and it's consistently delicious. Please give these guys a gold star ✨
Kid-friendliness: Kids seem to always be welcome here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds
Restaurantji Recommends
I was given a rotten sandwich with brown bacon. Disgusting.
Food: 1
I don't care what a coffee costs. I go for an experience, not just another cup.
Atmosphere: 5
Food: 5
Service: 5
Totally fine Starbucks.
If you’re in Snohomish, this works as a place to take your laptop to do remote work and/or studying, with good WiFi, restrooms, access to outlets, seating, and of course coffee.
Easy parking, clean store, and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Attentive gracious staff, clean store, We visit after every long bike ride on Centennial Trail.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience at this Starbucks!
Atmosphere: 5
Food: 5
Service: 5
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