Dairy Queen Grill & Chill

Their cone prices are ridiculous.

Atmosphere: 3

Food: 3

Service: 3

We visit this place every month as it falls in our route to yelm and after 2hrs of long drive from eastside we find this place convenient for restroom break and quick bites. Restrooms are clean and there is plenty of parking. Though there is no restriction on using restrooms we just make sure to purchase something here every time.

Atmosphere: 4

Food: 4

Service: 5

Was just at Dairy Queen Spanaway. Order 3 Delux Bacon Cheese Burgers, 1 Lrg Fries, 1 onion Rings. Had to wait for the onion Rings in the parking lot. Order brought out to Car got home NO Onion Rings and Bacon on Bugers under cooked. Will be calling the manager.

Atmosphere: 2

Food: 2

Service: 1

Ordered from here at different times of the day, even lunch and dinner time. Yet despite getting my food right away, I always end up with cold, stale, soggy fries. That means someone is not dumping the old bad fries, and just putting new ones over them. Then when the new ones are cooking, they just use the old soggy ones to serve.

Every time I order my burger, and tell them no tomatoes, they put tomato on it. I’m highly allergic to tomatoes, so I am never able to eat my burger.

The employees are lazy, and the management is clearly not doing their job.

Atmosphere: 1

Food: 1

Service: 1

Need to keep s'mores blizzard all year round.

Atmosphere: 5

Food: 5

Service: 5

I absolutely love this Dairy Queen location! It’s honestly my go-to spot whenever I’m craving something sweet or a quick meal. One of the things that sets this location apart from others is that they carry chocolate ice cream, which might sound simple, but so many other locations don’t. It’s such a letdown when you’re craving chocolate and can’t get it, but this location always delivers exactly what I want.

On top of that, the service here is consistently fast and efficient. Even during busy times, I never have to wait long, and the staff always seems organized and friendly. It’s clear they take pride in keeping orders accurate because I’ve never once gotten the wrong food, which is more impressive than it might sound. Between the fast service and reliable orders, it’s a place I can count on for a quick treat or meal.

The atmosphere is clean and welcoming, making it perfect for a quick stop with friends, family, or even just a solo ice cream run. Overall, this Dairy Queen location gets everything right — the chocolate ice cream, fast service, and accurate orders make it a five-star experience every time.

Atmosphere: 5

Food: 5

Service: 5

Awful customer service. The young women taking our order was obviously upset that she was working. A very unpleasant look on her face, and she refused to speak. When we received our order we were missing 1 blizzard, a sundae, a cheeseburger and a chocolate milk. I waited at the counter to inquire about the missing items. The young women just stared at me with a scowl, again not speaking. I finally managed to get a Sundae and a blizzard from her, but left without the cheeseburger or the chocolate milk. I didn't have the time or the patience to approach her again. I was not the only customer who was waiting for missing items. At least I know she treats all customers the same. Will not go to that DQ again.

Atmosphere: 1

Food: 1

Service: 1

❤️ The ice cream! Great Service, very friendly & knowledgeable! You're making fun memories for me and my mom. 🤗

Atmosphere: 5

Food: 5

Service: 4

9/22/2025 The laziness of employees is shocking. Disrespectful, ignoring customers, walking by people without hello or eye contact. What a shame!!!! Shame on Management !!!

Atmosphere: 1

Service: 1

They weren't even busy and our food and another person's food was left up on the counter to get cold. I finally went looking for it and lo and behold there. It was just sitting there. The lady said she called our names three times! LOL no way that both orders didn't hear their names. No incentive to come and find us so that we could have hot food! I will not be back.

Atmosphere: 3

Food: 2

Service: 1

I ordered a six-piece chicken strip basket. I then also ordered a mix and match meal with four more chicken strips. The man that was working the window apparently thought this was only two extra And then told me that it was all in the basket. He lied. So I spent $7 for two chicken strips. Congratulations! I'm never going back. Dairy Queen learn to hire better people.

Atmosphere: 1

Food: 1

Service: 1

👍👍👍👍👍

Atmosphere: 5

Food: 5

Service: 5

Employee that took a friend and I’s order was extremely rude. Was given the wrong ice cream, when asked about it was told “Well tell us correct next time.” Chicken strip basket was supposed to be a 6-piece yet I was only given a 5-piece. I did not feel comfortable going back inside and interacting with her. She was very unwelcoming.

Service: 1

Walked in and was told by employee in the back that he'd be with us in a moment. Line started building behind us (4 groups of customers and 1 doordash). I think they were understaffed, as the lobby was told twice that we'd be helped in a moment. We left without ordering, and it looked like at least 1 other group did the same.

Service: 1

Good atmosphere, good service, good fair price, great food!

Atmosphere: 5

Food: 5

Service: 5