Cassandra was our server, and she was absolutely wonderful. She was on top of everything. She refilled our drinks without us even asking. She brought us to go plates without us even asking. And on top of it all, she was NICE. it reminds me of what servers used to be like back in the good old days... if you go here ask for Cassandra. She was the best!!
Atmosphere: 5
Food: 5
Service: 5
Scott Wood
12/6/24 arrived about 6ish… One hour after walking in, not once did a server say hello we will be right with you… nothing I mean nothing. This guy just kept walking back and forth and nothing. After seeing we have been sitting there, a visiting director served us coffee. Then later the same director could see we were not being helped took our order. Finally the server who was ignoring us for the past almost hour.. brought over our food. He was giving us our plates my bacon fell off and I was annoyed already with the service, I said no I’m not waiting any longer for a replacement piece. Unbelievable! He then was like well do you want the number because it’s on the receipt so you can complain, which was a rude comment. At this point he was completely out of line! Since this is how we were going to be treated then it’s time for us to leave. My husband said to him if this is how you treat customers then we’re definitely not eating here. Then he (server) looked at a lady (customer) and said see they order food and leave. My husband said no we will look online to get the corporate number and let them know what just happened and this server kept saying go ahead and was provoking with statements. we just said forget it, we all started to get up and leave. My husband said where’s the director John that was just here, let me talk with him and the server kept saying he wasn’t there and was continually making comments. This server with the face tattoo didn’t get his name was unprofessional and If he is the example of what employees you Dennys) hire, then this isn’t a place I would ever come back to. Infact I will never enter a Dennys again, and I’ve been a regular customer that used to enjoy eating at Denny’s! But never again! I have to say John the visiting director was a pleasant and nice but of course nowhere to be found during this incident. We will take our money somewhere else, where they value customer service.
Atmosphere: 1
Service: 1
James Robinson
Lunch burger specials very good price. Also very good!
Atmosphere: 4
Food: 4
Service: 5
theyobrad
Hardly any staff. Slow. They had us seated and we sat at the table for 20 minutes without any service.
Atmosphere: 1
Food: 1
Service: 1
Cory Martin
It's great food good service but expensive
Scottie Too hottie
i was a little dissapointed with the oven baked lasanga but it filled the void. service was good, always tip your server especially if you frequent an establishment. they remember
Wheelchair accessibility: perfect access
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sirloin Steak and Eggs with Hash Browns
Rebecca
Sarah S.was an amazing server and the food was delicous thanks Dennys chefs again a little good stuff
Atmosphere: 5
Food: 5
Service: 5
Tiara Miller
Sarah S. Was outstanding in service n chef's on prompt hot food! We will be back.
Atmosphere: 5
Food: 5
Service: 5
Shauneen Barrett
Ordered takeout at the store . Eggs Benedict aka Benny Classic. Eggs overcooked and sauce was more of a cheese sauce not
Food: 2
Cyrus Green
We enjoyed lunch with our son, his wife, and 3 grandkids today. Server was warm, friendly and attentive. Food was good. I appreciate the free Grand Slam meal for being a veteran. Overall great experience. I recommend this restaurant. Prices are very reasonable.
Bland , bland , bland daughter loved her burger. I had a chicken fried steak breakfast, and it was horrible. Absolutely no seasoning, gravy was pathetic
Atmosphere: 5
Food: 2
Service: 4
Ka
I’ve had food missing from 3/5 delivery orders in the last couple months. When contacting Dennys staff about the food or refund for items not received they refuse! I’ve lost close to $75 in missing items. Instead they defer me to the delivery company’s who also refuse to either refund or provide services for the amounts stolen.
Atmosphere: 1
Food: 3
Service: 1
Dianna Caudle
Drove a little further than usual down to Spanaway to see if their Denny's was any better than Parkland on as weeknight and yes. Yes it is. This Denny's has lots of space, a conference room, a clean and spacious bathroom. It even looks like they serve alcoholic beverages as well, which is probably why the food is so good. So we will probably keep driving that direction when we want a good Denny's. Yay Spanaway
Dietary restrictions: They have gluten free and heart healthy options
Parking: Conference room
Kid-friendliness: Kid menu
Wheelchair accessibility: Wheelchair parking, accessible entrance, seating, and bathrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Dylan Cayce
Very nice respectful and very good communication and service
Cassandra was our server, and she was absolutely wonderful. She was on top of everything. She refilled our drinks without us even asking. She brought us to go plates without us even asking. And on top of it all, she was NICE. it reminds me of what servers used to be like back in the good old days... if you go here ask for Cassandra. She was the best!!
Atmosphere: 5
Food: 5
Service: 5
12/6/24 arrived about 6ish… One hour after walking in, not once did a server say hello we will be right with you… nothing I mean nothing. This guy just kept walking back and forth and nothing. After seeing we have been sitting there, a visiting director served us coffee. Then later the same director could see we were not being helped took our order. Finally the server who was ignoring us for the past almost hour.. brought over our food. He was giving us our plates my bacon fell off and I was annoyed already with the service, I said no I’m not waiting any longer for a replacement piece. Unbelievable! He then was like well do you want the number because it’s on the receipt so you can complain, which was a rude comment. At this point he was completely out of line! Since this is how we were going to be treated then it’s time for us to leave. My husband said to him if this is how you treat customers then we’re definitely not eating here. Then he (server) looked at a lady (customer) and said see they order food and leave. My husband said no we will look online to get the corporate number and let them know what just happened and this server kept saying go ahead and was provoking with statements. we just said forget it, we all started to get up and leave. My husband said where’s the director John that was just here, let me talk with him and the server kept saying he wasn’t there and was continually making comments. This server with the face tattoo didn’t get his name was unprofessional and If he is the example of what employees you Dennys) hire, then this isn’t a place I would ever come back to. Infact I will never enter a Dennys again, and I’ve been a regular customer that used to enjoy eating at Denny’s! But never again!
I have to say John the visiting director was a pleasant and nice but of course nowhere to be found during this incident. We will take our money somewhere else, where they value customer service.
Atmosphere: 1
Service: 1
Lunch burger specials very good price. Also very good!
Atmosphere: 4
Food: 4
Service: 5
Hardly any staff. Slow. They had us seated and we sat at the table for 20 minutes without any service.
Atmosphere: 1
Food: 1
Service: 1
It's great food good service but expensive
i was a little dissapointed with the oven baked lasanga but it filled the void. service was good, always tip your server especially if you frequent an establishment. they remember
Wheelchair accessibility: perfect access
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sirloin Steak and Eggs with Hash Browns
Sarah S.was an amazing server and the food was delicous thanks Dennys chefs again a little good stuff
Atmosphere: 5
Food: 5
Service: 5
Sarah S. Was outstanding in service n chef's on prompt hot food! We will be back.
Atmosphere: 5
Food: 5
Service: 5
Ordered takeout at the store . Eggs Benedict aka Benny Classic. Eggs overcooked and sauce was more of a cheese sauce not
Food: 2
We enjoyed lunch with our son, his wife, and 3 grandkids today. Server was warm, friendly and attentive. Food was good. I appreciate the free Grand Slam meal for being a veteran. Overall great experience. I recommend this restaurant. Prices are very reasonable.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Bland , bland , bland daughter loved her burger. I had a chicken fried steak breakfast, and it was horrible. Absolutely no seasoning, gravy was pathetic
Atmosphere: 5
Food: 2
Service: 4
I’ve had food missing from 3/5 delivery orders in the last couple months. When contacting Dennys staff about the food or refund for items not received they refuse! I’ve lost close to $75 in missing items. Instead they defer me to the delivery company’s who also refuse to either refund or provide services for the amounts stolen.
Atmosphere: 1
Food: 3
Service: 1
Drove a little further than usual down to Spanaway to see if their Denny's was any better than Parkland on as weeknight and yes. Yes it is. This Denny's has lots of space, a conference room, a clean and spacious bathroom. It even looks like they serve alcoholic beverages as well, which is probably why the food is so good. So we will probably keep driving that direction when we want a good Denny's. Yay Spanaway
Dietary restrictions: They have gluten free and heart healthy options
Parking: Conference room
Kid-friendliness: Kid menu
Wheelchair accessibility: Wheelchair parking, accessible entrance, seating, and bathrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Very nice respectful and very good communication and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Saracha Burger
My pot roast sandwich was heavenly.
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