This was the absolute worst pizza I've ever had. First time I ever ordered a pizza with alfredo sauce. Had alfredo sauce, chicken, bacon and on half mushrooms extra cheese. The whole middle was just gooey you couldn't even cut it it was absolutely disgusting I even asked for it to be well cooked. Not sure how to add pictures.
Atmosphere: 4
Food: 1
Service: 4
carlos serrano
The crew at this location is great, thwy have a fantastic system to be able to keep up with all the orders, great job
Atmosphere: 5
Food: 5
Service: 5
Shannon Matthiesen
I used to really enjoy getting pizza from dominoes. But the last two I had ate terrible. One hard hardly any toppings and the last one was totally burned. I'm thinking I need to find a new pizzeria cause I love pizza and it's not cheap anymore. Two bad pizzas in a row is not good.
Rob W
Ordered a medium MeetZa pizza on 11/26/25 for delivery I received a medium Cheese pizza. I called to complain and the clerk said I could come in and get the correct pizza or they could make a note on my account and I would received a credit on my next order. I called to make an order on 12/9/25 and they had no record of their previous error on my past delivery. The manager said there was nothing they would do since there was no record on my account. Domino's would not honor their word even though I was a loyal Domino's customer for many years. I informed the manager they would lose a customer if they didn't make this right... they said okay, it was my decision. I WILL NO LONGER DO BUSINESS WITH DOMINO'S IN SPANAWAY.
Atmosphere: 1
Food: 1
Service: 1
Tim Kirby
Food was served hot and fresh
Atmosphere: 4
Food: 4
Service: 5
Allison Johnston
Ordered pizza online and there was no curbside pick up option. Went in when it said pizza was complete and it wasn’t ready. Both pizzas had almost no sauce but the crust was dripping in whatever they put on the crust and same with the parm bites couldn’t even eat them. My cheese pizza was bad. Little to no cheese cut oddly but not enough to actually pull off a slice.
Atmosphere: 3
Food: 1
Service: 3
Necole Butler
Always hot and fresh. Saucy and cheesy just how I like it. Nikki B
D S
This location is a disgrace to Domino’s and to customer service.
Back in July, I reported a driver for making an extremely perverse inappropriate and vulgar ejaculation gesture toward my home while saying 'eat this' and 'cheapos' before that and my children heard and witnessed this out their window. Instead of taking accountability, the 'manager', Sam Rama, at this location offered me a couple pizzas and a dessert as if sexual harassment can be “paid off” with food. Basically saying “Your children being exposed to a sexual gesture is worth about $30 of pizza and desserts.” They ghosted me for months. Then I reached out again in September. Got a reply October.
When I explained the seriousness of the incident, they themselves asked me what I felt was a fair remedy. I responded respectfully with a number, and instead of addressing it, they later twisted my response into “extortion.” That is retaliatory, defamatory, beyond unprofessional, and reckless. A normal manager would’ve shut this down immediately. Instead, Sam Rama excused and enabled this perverse act in front of my children, which says more about his character than anything else.
It gets worse. Sam Rama even admitted in writing that they “waited to reply days later because they think it’s funny.” One of their replies even came in at 12:08 AM, where they bragged about being “the busiest in the state” despite their 3.5 star rating and tried to insult me with gaslighting comments. Imagine a manager emailing customers at midnight just to mock them. That alone tells you how childish and unfit for leadership this place is. That is how little they value their customers, laughing at complaints of harassment and deliberately stalling responses.
They then had the nerve to call me names like the “definition of a gaslighter,” while they’ve been gaslighting this entire time: first pretending the driver was just “getting keys out of his pocket,” then trying to flip blame onto me.
This is a manager who disrespects first and then projects when they’re called out. They want to brag about being the “busiest store in the state,” yet their public reviews sit at 3.5 stars. That says everything. I have every email, every contradictory reply, and the video evidence. And yes, I will be posting screenshots alongside this review so people can see the truth for themselves.
Sam Rama even wrote that “it’s obvious I look down on fast food workers and customer service people” projecting their own disrespect onto me. No. The truth is they’re the ones who look down on their own customers. Classic projection. They disrespected me and my family first with the driver’s gesture, then was insulting in emails, then twisted my words to fit their narrative. That’s not professionalism, that’s projection.
This 'manager' enabled perverse behavior in front of my children who saw through the window, then turned around and insulted me, projected their own behavior onto me, and twisted everything into lies. That’s not customer service; that’s abuse of position.
My take? Terminate this 'manager' and replace them with someone less delusional & more professional & stable. They are a liability.
Corporate Domino’s needs to know this: this location is not just “poor service.” It’s toxic leadership, retaliation, and open disrespect for customers.
Atmosphere: 1
Food: 1
Service: 1
nicholas denigris
This dominoes has gone down hill. Last 3 orders have had wrong pizzas or missing ingredients. So bad my 7 year old daughter has told me to start getting pizza at different restaurant.
Atmosphere: 2
Food: 1
Service: 3
KaDee McDougall
This is one of those “home town” Domino’s. The night shift is impeccable and always gets my complicated orders right. Phil is a sauce master (insert Michael Scott tagline) and Seth deserves a gold star - why? Order his delivery and you’ll see. A+ guys ^.^
I walked in and received awesome customer service ! The pizzas look delicious and I’m so happy we chose this Dominoes in Spanaway. Thanks to Sam Mitchell and Niko for all your help tonight!
Steven Witkowski
Great Service and Really, Really Good Food. Had a Minor Complocation Regarding Payment That Was Comletely My Fault and Sam the Manager Not Only Worked it Out for Me but Made Feel Like it Was No Problem at All. We Wofked it Out, Dominoes Got Paid, We'll be Back Next Week for Another Great Stuffed Crust. Thank You Sam!
This was the absolute worst pizza I've ever had. First time I ever ordered a pizza with alfredo sauce. Had alfredo sauce, chicken, bacon and on half mushrooms extra cheese. The whole middle was just gooey you couldn't even cut it it was absolutely disgusting I even asked for it to be well cooked. Not sure how to add pictures.
Atmosphere: 4
Food: 1
Service: 4
The crew at this location is great, thwy have a fantastic system to be able to keep up with all the orders, great job
Atmosphere: 5
Food: 5
Service: 5
I used to really enjoy getting pizza from dominoes. But the last two I had ate terrible. One hard hardly any toppings and the last one was totally burned. I'm thinking I need to find a new pizzeria cause I love pizza and it's not cheap anymore. Two bad pizzas in a row is not good.
Ordered a medium MeetZa pizza on 11/26/25 for delivery I received a medium Cheese pizza. I called to complain and the clerk said I could come in and get the correct pizza or they could make a note on my account and I would received a credit on my next order.
I called to make an order on 12/9/25 and they had no record of their previous error on my past delivery. The manager said there was nothing they would do since there was no record on my account.
Domino's would not honor their word even though I was a loyal Domino's customer for many years. I informed the manager they would lose a customer if they didn't make this right... they said okay, it was my decision.
I WILL NO LONGER DO BUSINESS WITH DOMINO'S IN SPANAWAY.
Atmosphere: 1
Food: 1
Service: 1
Food was served hot and fresh
Atmosphere: 4
Food: 4
Service: 5
Ordered pizza online and there was no curbside pick up option. Went in when it said pizza was complete and it wasn’t ready. Both pizzas had almost no sauce but the crust was dripping in whatever they put on the crust and same with the parm bites couldn’t even eat them. My cheese pizza was bad. Little to no cheese cut oddly but not enough to actually pull off a slice.
Atmosphere: 3
Food: 1
Service: 3
Always hot and fresh. Saucy and cheesy just how I like it.
Nikki B
This location is a disgrace to Domino’s and to customer service.
Back in July, I reported a driver for making an extremely perverse inappropriate and vulgar ejaculation gesture toward my home while saying 'eat this' and 'cheapos' before that and my children heard and witnessed this out their window. Instead of taking accountability, the 'manager', Sam Rama, at this location offered me a couple pizzas and a dessert as if sexual harassment can be “paid off” with food. Basically saying “Your children being exposed to a sexual gesture is worth about $30 of pizza and desserts.” They ghosted me for months. Then I reached out again in September. Got a reply October.
When I explained the seriousness of the incident, they themselves asked me what I felt was a fair remedy. I responded respectfully with a number, and instead of addressing it, they later twisted my response into “extortion.” That is retaliatory, defamatory, beyond unprofessional, and reckless. A normal manager would’ve shut this down immediately. Instead, Sam Rama excused and enabled this perverse act in front of my children, which says more about his character than anything else.
It gets worse. Sam Rama even admitted in writing that they “waited to reply days later because they think it’s funny.” One of their replies even came in at 12:08 AM, where they bragged about being “the busiest in the state” despite their 3.5 star rating and tried to insult me with gaslighting comments. Imagine a manager emailing customers at midnight just to mock them. That alone tells you how childish and unfit for leadership this place is.
That is how little they value their customers, laughing at complaints of harassment and deliberately stalling responses.
They then had the nerve to call me names like the “definition of a gaslighter,” while they’ve been gaslighting this entire time: first pretending the driver was just “getting keys out of his pocket,” then trying to flip blame onto me.
This is a manager who disrespects first and then projects when they’re called out. They want to brag about being the “busiest store in the state,” yet their public reviews sit at 3.5 stars. That says everything.
I have every email, every contradictory reply, and the video evidence. And yes, I will be posting screenshots alongside this review so people can see the truth for themselves.
Sam Rama even wrote that “it’s obvious I look down on fast food workers and customer service people” projecting their own disrespect onto me. No. The truth is they’re the ones who look down on their own customers. Classic projection. They disrespected me and my family first with the driver’s gesture, then was insulting in emails, then twisted my words to fit their narrative. That’s not professionalism, that’s projection.
This 'manager' enabled perverse behavior in front of my children who saw through the window, then turned around and insulted me, projected their own behavior onto me, and twisted everything into lies. That’s not customer service; that’s abuse of position.
My take? Terminate this 'manager' and replace them with someone less delusional & more professional & stable. They are a liability.
Corporate Domino’s needs to know this: this location is not just “poor service.” It’s toxic leadership, retaliation, and open disrespect for customers.
Atmosphere: 1
Food: 1
Service: 1
This dominoes has gone down hill. Last 3 orders have had wrong pizzas or missing ingredients. So bad my 7 year old daughter has told me to start getting pizza at different restaurant.
Atmosphere: 2
Food: 1
Service: 3
This is one of those “home town” Domino’s. The night shift is impeccable and always gets my complicated orders right. Phil is a sauce master (insert Michael Scott tagline) and Seth deserves a gold star - why? Order his delivery and you’ll see. A+ guys ^.^
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Be careful about the time of day you order. Your 20 minute expection will turn into 45 or 60 minutes.
Atmosphere: 3
Food: 5
Service: 3
Did not bring out food...just sitting on shelf 10 min after ck in . :(
Atmosphere: 3
Food: 3
Service: 1
Amazing! Absolutely phenominal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Domino's Marbled Cookie Brownie, Custom Medium 2-Topping 12 Pizza
I walked in and received awesome customer service ! The pizzas look delicious and I’m so happy we chose this Dominoes in Spanaway. Thanks to Sam Mitchell and Niko for all your help tonight!
Great Service and Really, Really Good Food. Had a Minor Complocation Regarding Payment That Was Comletely My Fault and Sam the Manager Not Only Worked it Out for Me but Made Feel Like it Was No Problem at All. We Wofked it Out, Dominoes Got Paid, We'll be Back Next Week for Another Great Stuffed Crust. Thank You Sam!
Atmosphere: 5
Food: 5
Service: 5
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