McDonald's

20315 Mountain Hwy E, Spanaway
(253) 847-3392

Recent Reviews

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David smith

Mrs Maria is a great person a great manager integrated team lead to follow cheapest effort to a job it keeps talking team up in the store thank you Maria

Food: 5

Cheree Williams

After placing my order on the kiosk, I then waited 21 minutes just to pay for my two items and was even seen by the SAME employee more than 3 different times AND a couple of times by a MANAGER! When I finally got to pay, it felt like I was bothering her because she had to take my money. Whoever made the food tho, did a wonderful job. It was hot, delicious and made the way I asked.

Atmosphere: 2

Food: 5

Service: 1

Dt Rt

I was waiting for so long I and workers didn't want to work the food was the only thing that saved it

Atmosphere: 1

Food: 2

Service: 1

GGsolokid

The Nuggets and fries tasted like burnt plastic. My guess is someone dropped an unopened bag directly into the fry oil and said nothing. Its tasted like this twice now. Hopefully they replace their fry oil before I come back next time.

Atmosphere: 3

Food: 2

Service: 5

Jordyn Schukar

Food was cold, wait in the drive thru was so long and the staff didnt even talk to us. Outside of building littered with garbage. Will not be back.

Atmosphere: 1

Food: 2

Service: 2

ykiaagh

I ordered coffee and it took more then 20 minutes.
It was not busy time but yeah…
They need more trainings to make fastfood

Atmosphere: 2

Food: 2

Service: 1

Keith Pappas

The fresh chocolate cookies are absolutely incredible.

Atmosphere: 3

Food: 4

Service: 4

Lavonna Bracelen

Dirty floors and tables

Atmosphere: 3

Food: 3

Service: 3

Tina Johnson

The cashier brought us our food and with a good attitude and smile. It was raining and he had to walk it out to us. Very much appreciated him.

Crystal B

Food is always fresh and service is good

Atmosphere: 4

Food: 4

Service: 4

Edmond Grossie

This has to be the worst McDonald's ever . The staff is very rude all my food was cold and or had been sitting for ever. I will not go here again. McDonald's was once an icon now it's just disgusting.

Atmosphere: 2

Food: 3

Service: 2

Zoe Emerson

The morning manager is a disgrace to literally anyone working and putting in effort to life. She can’t do simple instructions and never honors deals with the app. She really needs to work on her professionalism and just put the fries in the bag lol.

Atmosphere: 1

Food: 1

Service: 1

Ryan Michael Nuera

so slow

Atmosphere: 1

Food: 1

Service: 1

Lexi C

This is the assistant manager and she is VERY rude. During breakfast she will choose to not accept ORDERS from customers even though it is McDonald’s policy to continue taking orders for breakfast until 11am on weekends !
She had us waiting for over 20 min & stated she was not accepting our order because she simply just was not going to make it.
She then proceeded to talk crap when I asked to speak to someone higher than her because that is not professional at all and I myself is in management.
The general management understand that hey man we were waiting from 10:40 am for our breakfast and it is not our fault that when customers walk in they are like walking ghost. Not helped or greeted by the employees. But you’ll stand there and just wait. And wait. Even though your like hey excuse me.
He went to make things right which pissed her even more off. She then proceeded to say “well this isn’t my money it’s McDonald’s. It’s not coming out of my pocket” and “well you weren’t the only one not getting your breakfast. We weren’t accepting orders there’s no pattys.”
(The whole patty holder and other breakfast condiments were full !) we seen the employee open to “check”. Smh.
Tell me why he made my 6 mc muffins 2 mc griddles and 6 hash brown's in no time.
I really felt like she was being racist. Even the man standing beside me felt the same & we were not together.
That really goes to show. People can be nasty. She really wanted attention so I’ll give it to her.
Thank you for the worst customer service at McDonald’s ever !
I really wish reviews allowed videos so I can post the one of her taking smack the whole time with her back faces towards me.

Atmosphere: 1

Food: 1

Service: 1

Yuko Soliz

Updating for below:
Ordered from here again a couple nights ago, despite the issues from before. I know, dumb dumb mistake lol.

So I ordered a spice mcchicken meal, large with a milkshake, and a buffalo bacon chicken sandwich, and an oreo mcflurry.

The fries were cold, and stale, tasted like they had been sitting around for an hour, so I had to throw them out. Milkshake was wonderful. Mcflurry had a few sprinkles of oreos on the top but that was it, I paid for a mcflurry, and got a normal ice cream with a few crumbs that were not mixed in at all.

Now for the serious issue with the order-
Both of the chicken patties had clearly been cross contaminated, because the spicy one made my tongue and lips go numb which was odd because I had eaten them before, on top of that it was mostly ligament and unedible.

The buffalo chicken sandwich was soft, and easy to eat, but it also after a few bites made my tongue and lips go numb. So I only got a few bites of both sandwiches, and then had to throw them out to avoid getting sick...... $32 for a large shake, and an ice cream that was meant to be a mcflurry.

I hope the day crew puts in more time, and effort when preparing food, as compared to the night crew.

First Review:
Have ordered from here twice in the last week. Both times I have been given the oldest, nastiest, soggy fries. The last three times I have eaten here, it has made me so sick, and gave my son food poisoning.

Yes I know McDonalds is not great food, thus why I have not touched it in ten years, until 2 weeks ago. Now I remember why lol.

Don’t eat here, go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

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