Everyone working there was so nice!! Thank you! We were on our way to hike and it was nice to have great service when getting a quick breakfast š
Atmosphere: 4
Food: 4
Service: 5
Mallori Riche
The lady taking my order literally huffed and puffed at me while I ordered my drink. I will go out of my way next time and go to another location.
Service: 1
Rachel Millington
Absolutely amazing!!! This team gives their hearts and soul in every cup of coffee they make. You can feel the happy, fun, customer service vibe when you walk in. Myhlei the store manager is PHENOMENAL. You can tell she loves her team and customers. I was in for just a quick second and she was on the floor smiling everytime and holding her team accountable. She doesnāt mess around (donāt forget to write on the cups;). Also her team is amazing. Shout out to Alia, she smiled the whole time and gave radiant vibes. Canāt forget the AMAZING TEAM MATES: Grace, Chris, Alexis and Mason (last day). I was only in there for 8 mins tops and left feeling apart of the family. This is the store to be at! Thank you
Ashley Maxwell
While the customer service is always amazing, Iāve noticed some inconsistencies in the drink making. Possibly related to poor training techniques. Mochas should always come with whip. However, probably 6 times out of 10, my standard white mocha does not have whip. I change my milk type to whole and this seems to make the baristas here assume I donāt want whip. They wonāt ask and donāt put whip on. Or worse, when they ask me and I confirm I want whip, they still forget. Whole milk is not a skinny milk, itās not less fat than the standard 2%. Also, iced espresso does not come with water. Thatās an americano. Iāve been dealing with this for years now at this location so it was time I had to say something.
Atmosphere: 4
Jessie Zumwalt
This place is great, but Iām not sure what happened after the remodel, I feel like they replaced the espresso machines because every coffee Iāve ordered since has tasted extremely burnt and bitter. Iām only writing this review in hopes that this will be resolved because the place overall is great just the coffee/espresso recently has not been as good as it used to be.
Atmosphere: 5
Food: 5
Service: 5
Kathleen Morales
Went by and got a matcha latte before going to work. Friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
kristin living
This starbucks sucks!!!! They cant even make a decaf frappe. They just dont put coffee. So basically paying 5$ for water down shake. So disappointed and rude workers
Atmosphere: 1
Food: 1
Service: 1
Genavieve Domingo
Terrible customer service, lady was proudly talking crap about my boyfriend and i when we asked for a seasonal drink which we had not known it was a seasonal drink until they told us. after we pulled up to the window she was making fun of us to her coworkers, saying āitās not even fall, itās a seasonal drinkā thinking we could not hear. itās not hard working the job you signed up for, and helping the customers you are serving instead of looking at them like theyāre dumb.
Atmosphere: 1
Service: 1
Angie Hemenway
Thr Graham Starbucks has the best employees. They are always kind and quick
Atmosphere: 5
Food: 5
Service: 5
hameed samimi
I stopped by in a hurry and really needed to use the restroom before ordering, but the staff wouldn't allow it until I purchased something. I understand policies are policies, but a little empathy goes a long way - especially when someone is clearly in discomfort. It left a disappointing impression, and I hope they handle such situations more considerately in the future.
Love the new set up. Was so excited for the space to be open again so I can work remotely however, the music is so loud it is hard to enjoy even with headphones.
Atmosphere: 1
Food: 5
Service: 5
Christa Blackburn-Torres
Great when it isn't closed... Often closed
Atmosphere: 5
Food: 5
Service: 5
Kyle Lieberman
Solid location. Drive thru was very fast at 6am. They didnāt mess up our order of 5 coffees.
Olivia Sahai
Starbucks clearly does not want people sitting for long. Every Starbucks I've been in in the last several months has had music absolutely blasting, creating a very loud environment. Definitely not ideal if you need to be working in the store for any amount of time. This location was especially bad, two different songs playing extremely loudly.
Atmosphere: 2
Food: 5
Service: 5
Wes Stults
The store on 166 and pac mt highway Spanaway WA. Is real ... The employees are professional and friendly enough One specific employee that stands out is Elexcia ( I hope that's her name. ) she has excellent customer skills, and a great memory for customers names. I came once, then three days later I came in again. She remembered my name... That is great customer service .
Everyone working there was so nice!! Thank you! We were on our way to hike and it was nice to have great service when getting a quick breakfast š
Atmosphere: 4
Food: 4
Service: 5
The lady taking my order literally huffed and puffed at me while I ordered my drink. I will go out of my way next time and go to another location.
Service: 1
Absolutely amazing!!! This team gives their hearts and soul in every cup of coffee they make. You can feel the happy, fun, customer service vibe when you walk in. Myhlei the store manager is PHENOMENAL. You can tell she loves her team and customers. I was in for just a quick second and she was on the floor smiling everytime and holding her team accountable. She doesnāt mess around (donāt forget to write on the cups;). Also her team is amazing. Shout out to Alia, she smiled the whole time and gave radiant vibes. Canāt forget the AMAZING TEAM MATES: Grace, Chris, Alexis and Mason (last day). I was only in there for 8 mins tops and left feeling apart of the family. This is the store to be at! Thank you
While the customer service is always amazing, Iāve noticed some inconsistencies in the drink making. Possibly related to poor training techniques. Mochas should always come with whip. However, probably 6 times out of 10, my standard white mocha does not have whip. I change my milk type to whole and this seems to make the baristas here assume I donāt want whip. They wonāt ask and donāt put whip on. Or worse, when they ask me and I confirm I want whip, they still forget. Whole milk is not a skinny milk, itās not less fat than the standard 2%. Also, iced espresso does not come with water. Thatās an americano. Iāve been dealing with this for years now at this location so it was time I had to say something.
Atmosphere: 4
This place is great, but Iām not sure what happened after the remodel, I feel like they replaced the espresso machines because every coffee Iāve ordered since has tasted extremely burnt and bitter. Iām only writing this review in hopes that this will be resolved because the place overall is great just the coffee/espresso recently has not been as good as it used to be.
Atmosphere: 5
Food: 5
Service: 5
Went by and got a matcha latte before going to work. Friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
This starbucks sucks!!!! They cant even make a decaf frappe. They just dont put coffee. So basically paying 5$ for water down shake. So disappointed and rude workers
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, lady was proudly talking crap about my boyfriend and i when we asked for a seasonal drink which we had not known it was a seasonal drink until they told us. after we pulled up to the window she was making fun of us to her coworkers, saying āitās not even fall, itās a seasonal drinkā thinking we could not hear. itās not hard working the job you signed up for, and helping the customers you are serving instead of looking at them like theyāre dumb.
Atmosphere: 1
Service: 1
Thr Graham Starbucks has the best employees. They are always kind and quick
Atmosphere: 5
Food: 5
Service: 5
I stopped by in a hurry and really needed to use the restroom before ordering, but the staff wouldn't allow it until I purchased something. I understand policies are policies, but a little empathy goes a long way - especially when someone is clearly in discomfort. It left a disappointing impression, and I hope they handle such situations more considerately in the future.
Service: 1
Restaurantji Recommends
Love the new set up. Was so excited for the space to be open again so I can work remotely however, the music is so loud it is hard to enjoy even with headphones.
Atmosphere: 1
Food: 5
Service: 5
Great when it isn't closed...
Often closed
Atmosphere: 5
Food: 5
Service: 5
Solid location. Drive thru was very fast at 6am. They didnāt mess up our order of 5 coffees.
Starbucks clearly does not want people sitting for long. Every Starbucks I've been in in the last several months has had music absolutely blasting, creating a very loud environment. Definitely not ideal if you need to be working in the store for any amount of time. This location was especially bad, two different songs playing extremely loudly.
Atmosphere: 2
Food: 5
Service: 5
The store on 166 and pac mt highway Spanaway WA. Is real ... The employees are professional and friendly enough
One specific employee that stands out is Elexcia ( I hope that's her name. ) she has excellent customer skills, and a great memory for customers names.
I came once, then three days later I came in again. She remembered my name... That is great customer service .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon & GruyĆØre Egg Bites
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