Subway
20307 Mountain Hwy E, Spanaway
(253) 847-4595
Recent Reviews
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Wyatt, had great customer service tonight from start to finished and its not the first time. He made my Husbands sandwich and I was a little indecisive about what sandwich to get and he actually helped alot with what I ate. He had great manners, great customer service and made a great sandwich. He definitely makes this subway location one of my favorites.
Parking: This location is inside walmart so there is alot of parking.
Kid-friendliness: Open space for alot of people
Wheelchair accessibility: There are a few tables that are wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Horrible!! Ordered 2 sandwiches through the app. Received some mushy wet bread and cold sandwiches after we asked for toasted and to please heat up the chicken.
Atmosphere: 1
Food: 1
Service: 1
12pm it's lunch time and no one here to make me a sandwich of my dreams. Waited for 20 minutes. Sign says "went on a restroom break". Hope 2 of the employees are alright in the restroom.
It isn't exactly this locations fault, but if Subway in general would quit changing their flatbread and just go back to the normal stuff, that would be great, thanks.
Atmosphere: 5
Food: 1
Service: 5
I do not recommend this place I got sick form my sandwich and there was bones in it too I will never eat here again just go to McDonald’s or Jack in the
Food: 1
Recommended dishes: Elite Chicken & Bacon Ranch
I went to Subway on 12/30/2023 at 3:30 in the afternoon and the girl who served me took care of it in a not very hygienic way, the place where she prepared the sandwiches was dirty so I had to pay before finishing preparing it, then she told me The cheese fell out and she put it back on the sandwich. I told her I didn't want it anymore so she could give me the money back and she told me no, and that she was the manager.
This place is absolutely horrible, the supposed manager Gabriela or Gabriel (the one with faded orange died hair as of 12/30/23) picked cheese off of the dirty counter and put it back on our sandwich. She made us pay for it before finishing and when we told her that we didn't want it anymore due to the uncleanness she threw a fit, threw away all of our sandwiches and wouldn't give us a refund. We left without food and without $55. I would never recommend this location and I definitely recommend retraining staff at the very least if this is how the manager acts.
Atmosphere: 1
Food: 1
Service: 1
Please don’t go, just go to McDonald’s nearby. $14 for a footlong that taste nasty is crazy. They don’t accept coupons either (they should just make a sign or tell people beforehand).
Atmosphere: 1
Food: 1
Service: 1
I had a sandwich made here and it was absolutely ruined and just gross. The way she rolled and wrapped it would have exploded everywhere when I opened it. The condiments I asked for were just squirted on one half of the sandwich and it was rolled like a sleeping bag rolled in on itself. she also resfused to cuz my sandwich in half saying “we don’t cut flat bread” when everywhere else does it without saying anything. The supposed MANAGER Ashleigh also refused service do to me “yelling” when I politely asked for a remake of the sandwich or a refund for an almost $15 sandwich that was less then $12 @ the graham location. I would not recommend going here as they are rude and don’t seem to be all there doing there job. WORST subway experience ever.
Atmosphere: 1
Food: 1
Service: 1
This subway rules, Kailey and Kim are
Atmosphere: 5
Service: 5
Restaurantji Recommends
The person behind the counter was slow, rude and wearing a thin cloth mask over their mouth but not their nose; what sense does that make? They shorted us on meat and when questioned they said "that's the way it is". Go some place else, y'all.
I usually get a 6 inch meatball sandwich. I had a coupon. The guy who made my sandwich told me yesterday I could not use my coupon for a meatball sandwich. This is a first because I have gotten meatball sandwiches with a coupon at that Subway before. The coupon was NOT expired either. The coupon clearly states "Get a 6 inch meal for $6.49" There is nothing in the fine print that states "meatball sandwich excluded." I usually have pretty good service there with no hassles.
Stay away- Me and my daughter both got food poisoning from this place.
Idk why yall changed up ur nacho cheese . The new nacho cheese taste awful. Plz go back to the pre-made cups or whatever u had prior
Went in for a few sandwiches and was absolutely appalled by the service. Firstly, my sister ordered a melt, Wich gets 3 servings of cheese. The girl helping us clearly was new, it was not trained very well, which I can forgive. I have worked for service and understand that the only way to learn is to make mistakes, but the experienced employee was not helping her at all... She only put 2 servings of cheese on the sandwich, and when I corrected this, the experienced employee looked at the other girl and ROLLED HER EYES about be correcting the mistake like I was in the wrong... While I was looking right at her. Not only was this infuriating, but it was extremely unprofessional. The untrained employee them proceeded to make the rest of the sandwich incorrectly, but at that point I was too frustrated to correct the mistakes. She then proceeded to leave the other employee to struggle with an entire line of customers and not help her at all. Clearly she did not need the job bad enough to take it seriously, which is a shame seeing as there are plenty of people out of work who would be more than happy to have any job at all.
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