It was ok. I ordered no cheese and I got cheese. It seemed like a lot to pay for a so-so burger. It was a drive-thru transaction so didn't try for a new burger.
Atmosphere: 1
Food: 3
Service: 4
Natalya Moskalenko
Had a homeless person approach me while I was waiting in the drive-thru. Thankfully the employee saw him and waved him away. Arrived at 10:20ish am and ordered a breakfast hamburger. It was very dry and messy, the tater tots were nice and hot and salty but the problem was they tasted like extremely old oil. The sprite tasted like carbonated water. The only reason I gave it any stars was because I was grateful for the employee who helped me with the order. He was very friendly and helpful.
Atmosphere: 2
Food: 2
Service: 4
Amanda Ackerman
Average but the food was cold so I probably won't return to the location in cda. But the one is post falls is awesome!
Atmosphere: 3
Food: 3
Service: 3
Tammy Koeppen
34 min from the time we paid for food to when we received the order. Mind you there was NO ONE was placing orders or waiting on orders in the restaurant or in the drive through! At the 25 min mark we asked where our food was at and were told “it just came up” meaning the onion rings. 9 min later, when we got our food the onion rings were barely warm. Piss poor service and management!
Atmosphere: 1
Food: 3
Service: 1
Tonya Smith
We waited over 15 minutes for someone to come to the counter, there was a line forming, food took nearly 20 minutes to come out, then the chicken patty was tiny and overcooked on the original chicken sandwich the staff were arguing during our whole visit. Worse than I could have imagined
Atmosphere: 1
Food: 1
Service: 1
Marisa Smith
Rhonda at Carls Jr was very helpful and very kind , very determined to her work and customers and making sure they get what they need properly Really impressed honestly don't see much of this character trait anywhere
Atmosphere: 5
Food: 5
Service: 5
Genadiy Grebenyuk
Good food, but service is very sloooow. I am not sure if they are short staffed, or why it is the case.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger
clinton crowder
Worst Carl's restaurant I've ever been in. After I did my app order and drove to pick it up I was told the coffee machine was broken,this is the third time they've made an excuse for not having coffee. My biscuits and gravy were cold and served in a cardboard chicken strip box,not the normal container. No utensils in bag,no utensils in lobby had to wait for employee because she was outside smoking. It's no wonder it was empty when I walked in it smelled like an outhouse. All the other fast food restaurants on 3rd avenue were busy ,like normal. Not Carl's .This location and the employees are an embarrassment to Carl's jr Follow up: I responded to the link Carl's provided in their response to this review, nothing happened. They said the location management would " reach out" didn't happen. Carl's obviously dosent care about customer service at all
Atmosphere: 1
Food: 1
Service: 1
Frank Johnson
worst Carl's I've ever been in,slow,slow,slow service. food was cold,had to wait for employee who was outside smoking. some bum had a dirty blanket and all his stuff spread out around the dining are
Clinton
Worst Carl's I've ever been in. Ordered on their app,still had to wait after I drove there. Was told " the coffee machine is broken" that's the 3rd time they've used that excuse at 8 AM,so no coffee. Biscuits and gravy were cold and served in a nasty greasy chicken strip box,hash rounds were cold and overcooked. No utensils in bag,no utensils in lobby trays had to wait to get a fork because the only employee I saw was outside smoking,the place stunk like an outhouse.
I went there tonight, they had 1 delivery driver waiting for over 10 minutes, a drive thru customer just left. No one says HI, while I'm waiting. I announced my presence after 5 minutes by calling out for their bathroom code, no one said anything back. I asked the delivery driver if they were smoked out. She laughed and suggested going to Atilanos next door. I thought, this IS a great idea. I went to Atilanos. I ate, used the bathroom and got a drink, I just really wanted something to drink. So Carl's at 3rd isn't trained to greet customers. They make food slowly at peak slow times in the 6:30 pm hour on a Saturday without acknowledging new customers waiting to order. Yes, I enjoy this... explaining silly factual observations.
Service: 1
Nick Davy
Through up vigorously. Never again!
Shawn Johnny
The past few trips to the downtown location have been disappointing! Slow service for fast food, 35 to 45 minutes is ridiculous. Window guy seemed lost, couldn't hear me. The girl who made it food was slow as hell. Maybe if her nails weren't 3 inches long she'd be faster!!
Gamer Clan2 (Kakashi 2002)
Had issues with my gift card and continued to have issues with it in store. Victoria was kind enough to help and make sure I was taken cared of. Appreciate her excellent service! And Thank you Victoria.
Atmosphere: 5
Food: 5
Service: 5
Jarrett
It's pretty lame to not take orders and run down the clock until 10. There are other people who also work late too. Some of us have to work the Holidays or be on duty at all hours. Don't punish us just because you want to close up at 10. If there are cars in lines at 9:30 then they should be served. Leaving a line of cars out there and waiting until 10 to tell everyone you're now closed is low and dirty.
It was ok. I ordered no cheese and I got cheese. It seemed like a lot to pay for a so-so burger. It was a drive-thru transaction so didn't try for a new burger.
Atmosphere: 1
Food: 3
Service: 4
Had a homeless person approach me while I was waiting in the drive-thru. Thankfully the employee saw him and waved him away. Arrived at 10:20ish am and ordered a breakfast hamburger. It was very dry and messy, the tater tots were nice and hot and salty but the problem was they tasted like extremely old oil. The sprite tasted like carbonated water. The only reason I gave it any stars was because I was grateful for the employee who helped me with the order. He was very friendly and helpful.
Atmosphere: 2
Food: 2
Service: 4
Average but the food was cold so I probably won't return to the location in cda. But the one is post falls is awesome!
Atmosphere: 3
Food: 3
Service: 3
34 min from the time we paid for food to when we received the order. Mind you there was NO ONE was placing orders or waiting on orders in the restaurant or in the drive through! At the 25 min mark we asked where our food was at and were told “it just came up” meaning the onion rings. 9 min later, when we got our food the onion rings were barely warm. Piss poor service and management!
Atmosphere: 1
Food: 3
Service: 1
We waited over 15 minutes for someone to come to the counter, there was a line forming, food took nearly 20 minutes to come out, then the chicken patty was tiny and overcooked on the original chicken sandwich the staff were arguing during our whole visit. Worse than I could have imagined
Atmosphere: 1
Food: 1
Service: 1
Rhonda at Carls Jr was very helpful and very kind , very determined to her work and customers and making sure they get what they need properly
Really impressed honestly don't see much of this character trait anywhere
Atmosphere: 5
Food: 5
Service: 5
Good food, but service is very sloooow. I am not sure if they are short staffed, or why it is the case.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger
Worst Carl's restaurant I've ever been in. After I did my app order and drove to pick it up I was told the coffee machine was broken,this is the third time they've made an excuse for not having coffee. My biscuits and gravy were cold and served in a cardboard chicken strip box,not the normal container. No utensils in bag,no utensils in lobby had to wait for employee because she was outside smoking. It's no wonder it was empty when I walked in it smelled like an outhouse. All the other fast food restaurants on 3rd avenue were busy ,like normal. Not Carl's .This location and the employees are an embarrassment to Carl's jr
Follow up: I responded to the link Carl's provided in their response to this review, nothing happened. They said the location management would " reach out" didn't happen. Carl's obviously dosent care about customer service at all
Atmosphere: 1
Food: 1
Service: 1
worst Carl's I've ever been in,slow,slow,slow service. food was cold,had to wait for employee who was outside smoking. some bum had a dirty blanket and all his stuff spread out around the dining are
Worst Carl's I've ever been in. Ordered on their app,still had to wait after I drove there. Was told " the coffee machine is broken" that's the 3rd time they've used that excuse at 8 AM,so no coffee. Biscuits and gravy were cold and served in a nasty greasy chicken strip box,hash rounds were cold and overcooked. No utensils in bag,no utensils in lobby trays had to wait to get a fork because the only employee I saw was outside smoking,the place stunk like an outhouse.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went there tonight, they had 1 delivery driver waiting for over 10 minutes, a drive thru customer just left. No one says HI, while I'm waiting. I announced my presence after 5 minutes by calling out for their bathroom code, no one said anything back. I asked the delivery driver if they were smoked out. She laughed and suggested going to Atilanos next door. I thought, this IS a great idea. I went to Atilanos. I ate, used the bathroom and got a drink, I just really wanted something to drink. So Carl's at 3rd isn't trained to greet customers. They make food slowly at peak slow times in the 6:30 pm hour on a Saturday without acknowledging new customers waiting to order. Yes, I enjoy this... explaining silly factual observations.
Service: 1
Through up vigorously. Never again!
The past few trips to the downtown location have been disappointing! Slow service for fast food, 35 to 45 minutes is ridiculous. Window guy seemed lost, couldn't hear me. The girl who made it food was slow as hell. Maybe if her nails weren't 3 inches long she'd be faster!!
Had issues with my gift card and continued to have issues with it in store. Victoria was kind enough to help and make sure I was taken cared of. Appreciate her excellent service! And Thank you Victoria.
Atmosphere: 5
Food: 5
Service: 5
It's pretty lame to not take orders and run down the clock until 10. There are other people who also work late too. Some of us have to work the Holidays or be on duty at all hours. Don't punish us just because you want to close up at 10. If there are cars in lines at 9:30 then they should be served. Leaving a line of cars out there and waiting until 10 to tell everyone you're now closed is low and dirty.
Service: 1
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