LOVE this jack in the box, my ONLY COMPLAINT, the kid who works at night, he’s tall, with a brown afro and just has NUMEROUS times given me a medium fry that’s half full when i always order a large, doesn’t put cinnamon sugar on my churros, and forgets my sauces and i only have this problem when i get my food from him which is why i haven’t complained but im only saying something now because the difference is he the kid who messes up little things on my order is ALWAYS alone, clearly overwhelmed, and probably needs more help at night, it’s always slammed at night and that’s too much for one person and it can lead to mistakes which other customers may not be as easy going about cuz they don’t get it, just asking for some clarification on sizes with employees and hopefully some more help cuz i love this place and dont want to keep losing money :)))
Food: 5
Service: 4
Jason S
I was there a little while ago there were two cars in front of me close to 10:00 p.m. the menu worker tried to discourage my order of egg rolls and jalapeno poppers because there were 2 40 orders in front of me. I'm like I don't mind waiting I don't have anywhere to be so I waited plus that's literally like six cheeseburgers with today's money not that big of a deal and my order should have came to nine something and they charged me 16 but I didn't notice until much later when I saw my bank statement
Ryan Long
Terrible service, terrible food, filthy store, and disgusting atmosphere
Atmosphere: 1
Food: 1
Service: 1
Daniel Wentland
James Went above and beyond to make sure I was taken of care thy man. Deserves a raise 😮💨
Atmosphere: 5
Food: 5
Service: 5
Jos
Dude with the tattoos went above and beyond 👍
Food: 5
Service: 5
Brad R
Ordered a jumbo jack combo. Didn’t get my curly fries and burger had a bite taken out of it. Completely bs.
Atmosphere: 1
Food: 1
Service: 1
Taylor Sakurai
I just ordered 2 no 13s only got 1 in my order had to ask for my fries and both my drinks got no straws when I asked and the cashier didn't listen to a thing I said when I told him what was missing
Atmosphere: 2
Food: 2
Service: 1
joseph beckman jr
Good food, would've been 5 stars but that bacon is stupid thin. Should not be able to read the menu through it.
Atmosphere: 5
Food: 4
Service: 5
David
Great service! Love that the staff aren't a bunch of kids, but older people close to my age. It's nice to order from a Person, rather than using kiosks like that pretentious place next door. My only complaint is that the curly fries were mostly small pieces (still good tho). Will definitely eat here often.
It's fast food I've gone through the drive through and gotten an old fashioned shake it's basically ice cream in a cup for $5.
Food: 3
Service: 4
Adrian Washington
Good food
Jim J
Great service.
Atmosphere: 3
Food: 5
Service: 5
Robert prasad
Always missing something on the sandwiches. Terrible customer service
D. H.
We were there for lunch. Not too busy. Plenty of seating. Food was greasy. We all had burgers. The counter lady was great, but we ended up missing a burger and had to go back to counter with receipt.
Its jack in the box.
Atmosphere: 1
Food: 5
Service: 3
LOVE this jack in the box, my ONLY COMPLAINT, the kid who works at night, he’s tall, with a brown afro and just has NUMEROUS times given me a medium fry that’s half full when i always order a large, doesn’t put cinnamon sugar on my churros, and forgets my sauces and i only have this problem when i get my food from him which is why i haven’t complained but im only saying something now because the difference is he the kid who messes up little things on my order is ALWAYS alone, clearly overwhelmed, and probably needs more help at night, it’s always slammed at night and that’s too much for one person and it can lead to mistakes which other customers may not be as easy going about cuz they don’t get it, just asking for some clarification on sizes with employees and hopefully some more help cuz i love this place and dont want to keep losing money :)))
Food: 5
Service: 4
I was there a little while ago there were two cars in front of me close to 10:00 p.m. the menu worker tried to discourage my order of egg rolls and jalapeno poppers because there were 2 40 orders in front of me. I'm like I don't mind waiting I don't have anywhere to be so I waited plus that's literally like six cheeseburgers with today's money not that big of a deal and my order should have came to nine something and they charged me 16 but I didn't notice until much later when I saw my bank statement
Terrible service, terrible food, filthy store, and disgusting atmosphere
Atmosphere: 1
Food: 1
Service: 1
James Went above and beyond to make sure I was taken of care thy man. Deserves a raise 😮💨
Atmosphere: 5
Food: 5
Service: 5
Dude with the tattoos went above and beyond 👍
Food: 5
Service: 5
Ordered a jumbo jack combo. Didn’t get my curly fries and burger had a bite taken out of it. Completely bs.
Atmosphere: 1
Food: 1
Service: 1
I just ordered 2 no 13s only got 1 in my order had to ask for my fries and both my drinks got no straws when I asked and the cashier didn't listen to a thing I said when I told him what was missing
Atmosphere: 2
Food: 2
Service: 1
Good food, would've been 5 stars but that bacon is stupid thin. Should not be able to read the menu through it.
Atmosphere: 5
Food: 4
Service: 5
Great service! Love that the staff aren't a bunch of kids, but older people close to my age.
It's nice to order from a Person, rather than using kiosks like that pretentious place next door. My only complaint is that the curly fries were mostly small pieces (still good tho).
Will definitely eat here often.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
It's fast food I've gone through the drive through and gotten an old fashioned shake it's basically ice cream in a cup for $5.
Food: 3
Service: 4
Good food
Great service.
Atmosphere: 3
Food: 5
Service: 5
Always missing something on the sandwiches. Terrible customer service
We were there for lunch. Not too busy. Plenty of seating. Food was greasy. We all had burgers. The counter lady was great, but we ended up missing a burger and had to go back to counter with receipt.
Atmosphere: 4
Food: 3
Service: 5
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