Went to this location for breakfast with my niece for her Birthday Breakfast! The lady was very rude and snide with me. She informed me that there were only two employees and asked if I'd still like to order. When I got to the window she looked like she wanted to fight. I then asked for a dip and obviously that was too much, I was told to pull around and another lady eventually ran out my dips with her RBF. Definitely don't work in customer service if you have no customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Me
Very nice drive through people today :) very helpful answered all questions well and in a kind manner.
Atmosphere: 5
Food: 5
Service: 5
Kati Crippen
Good food for being a fast food restaurant!
Atmosphere: 2
Food: 3
Service: 4
Chris Ruger
Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
Sarah Lapointe
How does yout lobby hours say 10pm but they close lobby at 9:30. You are lossing business and that fake advertising! That is stupid
Atmosphere: 1
Food: 1
Service: 1
Tammy Davis
Food was great. Guy at the window was nice. My Hilliard location was better than any jack in the box in Spokane.
Atmosphere: 5
Food: 5
Service: 5
Ocealata
First time ordering delivery from here. And last. They say driver,,from jack-in-the-box by the way. Would text when delivered well no they didn’t, so of course food ice cold. Plus missing 3 things I ordered and paid for. The fish sandwich I did get was awful. I didn’t get onion rings or the dessert I also ordered or the sauces I also ordered and paid for. I changed my drink to Fanta orange and got the coke/ Pepsi type drink . I have complaints about even drive through so this place I will not return to or order delivery. Yes I did know better but thought I’d try anyway which cost me quite a bit plus a good tip.
Atmosphere: 1
Food: 1
Service: 1
Ronald Nelson
Evening employees were incredibly rude, messed up our order, and were very aggressive when attempting to get it fixed. There was a reason I stopped going to Jack. This is why. Constant among their stores.
Atmosphere: 1
Food: 3
Service: 1
Heather Sayler
Love this one much better.
Maizy Lannigan
My father loves this place! Usually I get the Ultimate Cheeseburger and it's really good! Tasty fries. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger, French Fries
It's sad for what you pay and what you receive these days. Ordered a sausage croissant meal with extra sausage patty. Heavens for bid i look at my order before getting home. But seriously only one patty, and the sandwich was cold and gross. The hasbrown taste like old grease and was cold. Check this place off the list.
Food: 1
Service: 1
Kate Dixson
Update : gave them one more chance to get their shit together. And now I regret it.
We were at the drive thru speaker for 10mins! Trying to give them my order for just 2 people. But they kept getting it wrong over and over again. Until we both were frustrated. They eventually told me to come to the window…where I finally thought they got it right…only to look at the receipt and see that it was still wrong. The lobby is closed and we are too upset to try and fix this. Argh We are still waiting in the parking lot it’s been another 10mins. For an order that is wrong.
Shad Mcleod
I drove up to the drive-thru and asked what the specials were and there is nothing special buddy that's all I got from the manager of that store I would never ever go to that store again I went there every day for breakfast since about 3 months ago I would never ever go there ever again
Atmosphere: 1
Michael K (DancingDevil)
Ordered a couple items in the Drive-Thru got up to the window. They asked me if I could pull around front. It'd be about 5 more minutes till my food was done. No problem. I pulled around front and waited for 15 minutes and they brought out an extra like munchy platter thing for making us wait so long so we get home look in the bags. Our food's All wrong. Go back down there. Talk to him get to the window. They said they'll make it right. We're sorry about this. They give me the food I go to the parking lot. Check the food. The food is wrong yet again. I get back in line. Talk to him through the little speaker. Tell him what's going on. They say they're very sorry. They will make me the new food and get me the right order. Yet again they messed up the fourth time. I didn't even bother going back. I just said screw it. These guys are idiots. I don't know what else to call them. They messed up my order three times and it took me over an hour to get it. Three messed up orders in an hour. I don't know any restaurant that bad
Went to this location for breakfast with my niece for her Birthday Breakfast! The lady was very rude and snide with me. She informed me that there were only two employees and asked if I'd still like to order. When I got to the window she looked like she wanted to fight. I then asked for a dip and obviously that was too much, I was told to pull around and another lady eventually ran out my dips with her RBF. Definitely don't work in customer service if you have no customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Very nice drive through people today :) very helpful answered all questions well and in a kind manner.
Atmosphere: 5
Food: 5
Service: 5
Good food for being a fast food restaurant!
Atmosphere: 2
Food: 3
Service: 4
Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
How does yout lobby hours say 10pm but they close lobby at 9:30. You are lossing business and that fake advertising! That is stupid
Atmosphere: 1
Food: 1
Service: 1
Food was great. Guy at the window was nice. My Hilliard location was better than any jack in the box in Spokane.
Atmosphere: 5
Food: 5
Service: 5
First time ordering delivery from here. And last. They say driver,,from jack-in-the-box by the way. Would text when delivered well no they didn’t, so of course food ice cold. Plus missing 3 things I ordered and paid for. The fish sandwich I did get was awful. I didn’t get onion rings or the dessert I also ordered or the sauces I also ordered and paid for. I changed my drink to Fanta orange and got the coke/ Pepsi type drink . I have complaints about even drive through so this place I will not return to or order delivery. Yes I did know better but thought I’d try anyway which cost me quite a bit plus a good tip.
Atmosphere: 1
Food: 1
Service: 1
Evening employees were incredibly rude, messed up our order, and were very aggressive when attempting to get it fixed. There was a reason I stopped going to Jack. This is why. Constant among their stores.
Atmosphere: 1
Food: 3
Service: 1
Love this one much better.
My father loves this place! Usually I get the Ultimate Cheeseburger and it's really good! Tasty fries. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger, French Fries
Restaurantji Recommends
It's sad for what you pay and what you receive these days. Ordered a sausage croissant meal with extra sausage patty. Heavens for bid i look at my order before getting home. But seriously only one patty, and the sandwich was cold and gross. The hasbrown taste like old grease and was cold. Check this place off the list.
Food: 1
Service: 1
Update : gave them one more chance to get their shit together. And now I regret it.
We were at the drive thru speaker for 10mins! Trying to give them my order for just 2 people. But they kept getting it wrong over and over again. Until we both were frustrated. They eventually told me to come to the window…where I finally thought they got it right…only to look at the receipt and see that it was still wrong. The lobby is closed and we are too upset to try and fix this. Argh
We are still waiting in the parking lot it’s been another 10mins. For an order that is wrong.
I drove up to the drive-thru and asked what the specials were and there is nothing special buddy that's all I got from the manager of that store I would never ever go to that store again I went there every day for breakfast since about 3 months ago I would never ever go there ever again
Atmosphere: 1
Ordered a couple items in the Drive-Thru got up to the window. They asked me if I could pull around front. It'd be about 5 more minutes till my food was done. No problem. I pulled around front and waited for 15 minutes and they brought out an extra like munchy platter thing for making us wait so long so we get home look in the bags. Our food's All wrong. Go back down there. Talk to him get to the window. They said they'll make it right. We're sorry about this. They give me the food I go to the parking lot. Check the food. The food is wrong yet again. I get back in line. Talk to him through the little speaker. Tell him what's going on. They say they're very sorry. They will make me the new food and get me the right order. Yet again they messed up the fourth time. I didn't even bother going back. I just said screw it. These guys are idiots. I don't know what else to call them. They messed up my order three times and it took me over an hour to get it. Three messed up orders in an hour. I don't know any restaurant that bad
Atmosphere: 1
Food: 1
Service: 1
Crappy lil burger for over $6.
Atmosphere: 4
Food: 2
Service: 4
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