Went to pick-up a doordash order. Verified the location was correct and was told it hadn't hit their system yet and to wait 5-10 minutes then to go back through the drive thru to see if it has made it through. Waited 7 minutes, went through the drive thru. Was told they can see it now. Total time to pick-up order: 19 minutes.
Don Crouch
No veggies on my spicy chicken sandwich and the fries were cold!
Stephanie Gascon
Very nice and helpful. Very clean inside
J T
Such good stoner food that you can smell and see the employees out back getting their stone on.
DeeDee D
Very rude drive-thru service. There were only two people ahead of us yesterday at 4:15, and it took 25 minutes to get mozzarella sticks and egg rolls. The girl working the drive-thru had us park to wait, then basically tossed the bag at us without so much as a thank you. We ended up with the wrong mozzarella sticks but had no time to wait again. More training is needed in customer service, Jack in the Box management.
Jonathan Faulkner
Food is great, but it feels like the typical outdated fast food joint where 80% if their business is through the drive thru. What ever happened to the experience?
Lizard Galaxy
The night shift staff are amazing, jakiah is very efficient and friendly.
jonathan sully
It was great the staff were very courteous and understanding of what I was looking for
RPM Repair Performance Maintenance
Stopped in to get the kids' food. It was early and with the stupid hour change hangry. I got the breakfast sandwiches and hash browns. Kids were happy and on with the day. The drive-thru guy was very friendly, and we were on our way to the convention center.
James Brinkman
Please hire more help. There is never any one working front counter and always takes 20 minutes to get service.
In line for 30 min the girl working looked very stressed
Melissa Herrin
I was having one of the worst days I've had in a long time. Basically had a breakdown in the drive thru. The staff were not only very patient with me, but also very understanding and got my order very quickly. The food and drinks were delicious, but I tremendously appreciate the care and customer service that they provided. Thank you so much for everything you guys are amazing.
Medical Tech
Drive-through a few days ago What a negative experience waited literally 12 minutes in line at the window for the order. I ask if the order was complete I was giving a yes, as I drove away I stopped. They forgot part of my order. The young lady was rude when I asked for the manager When a manager did come out. She was very unprofessional and was reluctant to even give me where the district office is located come to find out the district office is right there at the Hawthorne Jack-in-the-Box as if this writing I will be speaking to the district manager about the unprofessionalism of that store employee and of the acting manager of the store pathetic
Nicolas Eggers
Only person for drive through and they have me pull to back of building, guess they got to try and fake their speed. Never asked about sauces. No receipt offered. No napkins.
paul felch
Waited over 30 mins for two breakfast sandwiches they said there wait was for fresh eggs it doesn’t take 30mins to cook eggs
Went to pick-up a doordash order. Verified the location was correct and was told it hadn't hit their system yet and to wait 5-10 minutes then to go back through the drive thru to see if it has made it through. Waited 7 minutes, went through the drive thru. Was told they can see it now. Total time to pick-up order: 19 minutes.
No veggies on my spicy chicken sandwich and the fries were cold!
Very nice and helpful. Very clean inside
Such good stoner food that you can smell and see the employees out back getting their stone on.
Very rude drive-thru service. There were only two people ahead of us yesterday at 4:15, and it took 25 minutes to get mozzarella sticks and egg rolls. The girl working the drive-thru had us park to wait, then basically tossed the bag at us without so much as a thank you. We ended up with the wrong mozzarella sticks but had no time to wait again. More training is needed in customer service, Jack in the Box management.
Food is great, but it feels like the typical outdated fast food joint where 80% if their business is through the drive thru. What ever happened to the experience?
The night shift staff are amazing, jakiah is very efficient and friendly.
It was great the staff were very courteous and understanding of what I was looking for
Stopped in to get the kids' food. It was early and with the stupid hour change hangry. I got the breakfast sandwiches and hash browns. Kids were happy and on with the day. The drive-thru guy was very friendly, and we were on our way to the convention center.
Please hire more help. There is never any one working front counter and always takes 20 minutes to get service.
Restaurantji Recommends
In line for 30 min the girl working looked very stressed
I was having one of the worst days I've had in a long time. Basically had a breakdown in the drive thru. The staff were not only very patient with me, but also very understanding and got my order very quickly. The food and drinks were delicious, but I tremendously appreciate the care and customer service that they provided. Thank you so much for everything you guys are amazing.
Drive-through a few days ago What a negative experience waited literally 12 minutes in line at the window for the order. I ask if the order was complete I was giving a yes, as I drove away I stopped. They forgot part of my order. The young lady was rude when I asked for the manager When a manager did come out. She was very unprofessional and was reluctant to even give me where the district office is located come to find out the district office is right there at the Hawthorne Jack-in-the-Box as if this writing I will be speaking to the district manager about the unprofessionalism of that store employee and of the acting manager of the store pathetic
Only person for drive through and they have me pull to back of building, guess they got to try and fake their speed. Never asked about sauces. No receipt offered. No napkins.
Waited over 30 mins for two breakfast sandwiches they said there wait was for fresh eggs it doesn’t take 30mins to cook eggs
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