Gross food. Store was empty and told me I couldn’t sit more than an hour on my iPad.
Atmosphere: 2
Food: 2
Service: 1
Your Monthly Super Cat Tales Animator
It's decent. Got a Big Mac and 20 piece McNuggets a while back.
Atmosphere: 4
Food: 5
Service: 3
jason chastain
If you have to wait for the bus at the west plains transit center DO NOT stop by the McDonald's there. I ordered a frozen coke a cola and I was told that it would be about 5 minutes for it to be ready and refrozen. I waited almost 20 minutes and I had to go back to the register and wait for another 5 before anyone asked me if I wanted something. It was then that aperirentnly the Manager was coming back from the dining room area and then they decided to check the machine and it was still in defrost mode. Now I know that I have not worked for McDonald's for a long time but I will be damned if I ever had anyone waiting that long for 1 drink. I asked for a refund and they actually offered me the defrosted coke a cola to take with for free. Talk about insult to injury. I have always had a problem with the service here and I would never suggest anyone to go there from the bus. Just really disappointed and insulted by the lack of professional work and definitely insulted by the lack of professional attitude from this store.
Atmosphere: 1
Food: 1
Service: 1
Michael K.
It's fast food folk's. Your expectations should be on the conservative side. And be nice to your server's. The hospitality industry is a Thankless and Not Very Rewarding.
Atmosphere: 3
Food: 4
Service: 4
Sean Lake
This location take a month to get you your food through the drive-thru even if you order in advance online. Then once you finally get your order and you make it home you find your order is not correct. This place is not time effective nor accurate. Will not be purchasing food from this location any longer.
Food: 1
Service: 1
Yvonne Montes
I. Needed .to use the restroom
Atmosphere: 3
Food: 4
Service: 5
Beagle
Long wait times for uber delivers, and door dashing. It’s been observed many times Employees seem very unorganized, and frustrated. It’s really disappointing when you ask if the orders ready, and they get agitated because you asked the employees a question. Remember your customers are the main part of what makes your store in business listen to them look at your reviews not just put an automated response back.
Atmosphere: 1
Food: 1
Service: 1
Matt Prentice
Okay food, just not the greatest QC. Older chewy nuggets, wilty lettuce from sitting in the hot hold (both of these a couple times in the past), poorly assembled sandwiches/bagging. Great service though, always friendly and when I've had time to wait for a replacement they're always happy to remake it.
Oh and you have to try the McStraw, it's excellent.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mcdouble, French Fries, Mcchicken, World Famous Fries, Chicken Mcnuggets, Straw, Sausage Mcmuffin, Crispy Chicken Sandwich, Cheeseburgers and Fries, Great Egg Mcmuffins, Quarter Pounder Hamburger
Jenny Jones
I asked for A cheeseburger, was charged for 8, got my money back. Tried to reorder then realized the employee i was being served by didn't know English. I had no choice but to walk out hungry as no other employees offered to help her. Man it was a long hungry ride to Moses lake.
Prices keep going up but meals are getting smaller. Hadn’t had a fish sandwich in a longtime. When I opened the box it was so small they could put 3 in a box. Half piece of cheese & a dot of tartar sauce. Despicable
Atmosphere: 1
Food: 1
Service: 1
mike C
The Mgr on duty...hell on wheels
Atmosphere: 1
Food: 1
Service: 1
I am That Diamond
This McDonald's has the worst bfast burritos around town. I eat them here regularly because its super close to my place. Everytime I go to another McDonald's the burritos are fresh and hot and aren't dried out from being reheated in the microwave. Have some damn pride in your job. Stop being lazy and make fresh burritos like ur supposed to do.
Atmosphere: 3
Food: 1
Service: 3
Kinglawz
I keep coming to this McDonalds thinking they changed. Employees are very argumentative, slow getting your order and the large drinks costing 2.60 cents is ridiculous. McDonald’s in Seattle the drinks are 1.49. I learned my lesson never going back to this location ever.
Gross food. Store was empty and told me I couldn’t sit more than an hour on my iPad.
Atmosphere: 2
Food: 2
Service: 1
It's decent. Got a Big Mac and 20 piece McNuggets a while back.
Atmosphere: 4
Food: 5
Service: 3
If you have to wait for the bus at the west plains transit center DO NOT stop by the McDonald's there. I ordered a frozen coke a cola and I was told that it would be about 5 minutes for it to be ready and refrozen. I waited almost 20 minutes and I had to go back to the register and wait for another 5 before anyone asked me if I wanted something. It was then that aperirentnly the Manager was coming back from the dining room area and then they decided to check the machine and it was still in defrost mode. Now I know that I have not worked for McDonald's for a long time but I will be damned if I ever had anyone waiting that long for 1 drink. I asked for a refund and they actually offered me the defrosted coke a cola to take with for free. Talk about insult to injury. I have always had a problem with the service here and I would never suggest anyone to go there from the bus. Just really disappointed and insulted by the lack of professional work and definitely insulted by the lack of professional attitude from this store.
Atmosphere: 1
Food: 1
Service: 1
It's fast food folk's.
Your expectations should be on the conservative side. And be nice to your server's. The hospitality industry is a Thankless and Not Very Rewarding.
Atmosphere: 3
Food: 4
Service: 4
This location take a month to get you your food through the drive-thru even if you order in advance online. Then once you finally get your order and you make it home you find your order is not correct. This place is not time effective nor accurate. Will not be purchasing food from this location any longer.
Food: 1
Service: 1
I. Needed .to use the restroom
Atmosphere: 3
Food: 4
Service: 5
Long wait times for uber delivers, and door dashing. It’s been observed many times Employees seem very unorganized, and frustrated. It’s really disappointing when you ask if the orders ready, and they get agitated because you asked the employees a question. Remember your customers are the main part of what makes your store in business listen to them look at your reviews not just put an automated response back.
Atmosphere: 1
Food: 1
Service: 1
Okay food, just not the greatest QC. Older chewy nuggets, wilty lettuce from sitting in the hot hold (both of these a couple times in the past), poorly assembled sandwiches/bagging. Great service though, always friendly and when I've had time to wait for a replacement they're always happy to remake it.
Oh and you have to try the McStraw, it's excellent.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Mcdouble, French Fries, Mcchicken, World Famous Fries, Chicken Mcnuggets, Straw, Sausage Mcmuffin, Crispy Chicken Sandwich, Cheeseburgers and Fries, Great Egg Mcmuffins, Quarter Pounder Hamburger
I asked for A cheeseburger, was charged for 8, got my money back. Tried to reorder then realized the employee i was being served by didn't know English. I had no choice but to walk out hungry as no other employees offered to help her. Man it was a long hungry ride to Moses lake.
Got the wrong food and drinks were flat
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Prices keep going up but meals are getting smaller. Hadn’t had a fish sandwich in a longtime. When I opened the box it was so small they could put 3 in a box. Half piece of cheese & a dot of tartar sauce. Despicable
Atmosphere: 1
Food: 1
Service: 1
The Mgr on duty...hell on wheels
Atmosphere: 1
Food: 1
Service: 1
This McDonald's has the worst bfast burritos around town. I eat them here regularly because its super close to my place. Everytime I go to another McDonald's the burritos are fresh and hot and aren't dried out from being reheated in the microwave. Have some damn pride in your job. Stop being lazy and make fresh burritos like ur supposed to do.
Atmosphere: 3
Food: 1
Service: 3
I keep coming to this McDonalds thinking they changed. Employees are very argumentative, slow getting your order and the large drinks costing 2.60 cents is ridiculous. McDonald’s in Seattle the drinks are 1.49. I learned my lesson never going back to this location ever.
Atmosphere: 1
Food: 1
Service: 1
It does the job.
Atmosphere: 5
Food: 5
Service: 5
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