I am so tired of having to pull forward even though there is no one in the drive-through. This branch is so fixed on falsely inflating their drive-through times that they will ask every single car to pull forward into a space even though it is a tight turnaround. On top of that, The itwms requested, like ketchup and napkins, are never in the bag. This McDonald’s frustrates me every single time, and I am finally posting a review after many frustrating experiences. The managers need to do better for their customers.
Service: 1
Samuel Golan
I have a hard time believing there is a worse run fast food restaurant in all of Spokane.
Atmosphere: 1
Food: 1
Service: 1
Franchesko Bernulli
Very bad service and the food was also horrible. Thank you
Atmosphere: 1
Food: 1
Service: 1
marta Woodall-Williams
Horrible wait times for drive thru, been waiting for over 30 minutes in reserved parking. Even after calling in, nothing.
Atmosphere: 2
Food: 3
Service: 1
Darrel509
About the slowest McDonald's in Spokane... be prepared to pull forward and wait if using the drive-thru. Inept at best...
Atmosphere: 1
Food: 5
Service: 1
Daryl Kennedy
Hope you’re not in a hurry. Took 30 min after ordering to get food. Then when it came out wrong it took 5 min to get someone’s attention even tho they would just walk by you saying “be with you in a minute” took yet another 10 min to fix order. So after almost an hour I got to eat my cold food.
Atmosphere: 1
Food: 2
Service: 1
Alison Clark
wouldn’t send my worst enemy to this location. i had to change my baby’s diaper in their bathroom which is already NOT ideal…. but this takes the cake for the WORST bathroom experience EVER!!!! firstly why is there only ONE SINGLE SMALL BLUE LIGHT BULB in there???? YOU CAN NOT SEE A THING. especially not in the bigger stall where changing table is located. i’ve never experienced anything like that. NEXT, the changing table was already open and COVERED in unknown crumbs. also the strap was broken and unusable which is a safety hazard. the trash can in there was completely flipped over with trash covering the floor of the stall. why keep your bathrooms LOCKED if you aren’t controlling the state they are in? DO BETTER. this is embarrassing. not to mention the employees forgot my items twice and then ignored me multiple times while standing at the front to correct my order and get what i paid for. girl in the yellow vest with 2 buns was visibly annoyed and clearly hates her life. anyway, this place overall sucks
Atmosphere: 1
Food: 1
Service: 1
Bonita Zahara
Ordering on app has saved me money. I use my free reward for to give to homeless
Atmosphere: 4
Food: 5
Service: 5
Joelena Ford
Is were going to have McDonald's definitely choosing a different one than downtown.
Well this morning I go to the drive thru for there to be nothing. Even after I said hello several times . I look at what time they open thinking maybe imma Lil bit early but on line says drive thru open 530 am to whatever now its 541 am so how come drive thru not working but it says it should be. They had confirmed their hrs less than a month ago ... so what am I missing here?
Atmosphere: 1
Food: 3
Service: 1
Michael K.
It's what you expect when you go to a fast food restaurant. It's not exactly in the best part of town But they keep it clean.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac
Kitty Rothwell
The bacon, egg, and cheese biscuit was great.
Atmosphere: 5
Food: 5
Service: 5
Fernando Hodgson
This location seems to always be dirty!! Food and napkins on the tables, coffee stains and soap all over the floor and on the sofa station. They need to focus on keeping the dining room cleaner, who ever the manager is does not do a very good job of delegating chores . The dining room is not crowded to the point where it's so busy they can't have someone clean the tables.
Atmosphere: 4
Food: 4
Service: 4
Mardy Moreno
They use the the dumb order machines up front to COMPLETELY ignore the counter. Waited way too long just to get an order in. And the girl who finally came didn't understand I need artificial sweetener not the regular sugar. And took two times to get the cream for my coffee. I felt ignored and not heard today.
I am so tired of having to pull forward even though there is no one in the drive-through. This branch is so fixed on falsely inflating their drive-through times that they will ask every single car to pull forward into a space even though it is a tight turnaround. On top of that, The itwms requested, like ketchup and napkins, are never in the bag. This McDonald’s frustrates me every single time, and I am finally posting a review after many frustrating experiences. The managers need to do better for their customers.
Service: 1
I have a hard time believing there is a worse run fast food restaurant in all of Spokane.
Atmosphere: 1
Food: 1
Service: 1
Very bad service and the food was also horrible. Thank you
Atmosphere: 1
Food: 1
Service: 1
Horrible wait times for drive thru, been waiting for over 30 minutes in reserved parking. Even after calling in, nothing.
Atmosphere: 2
Food: 3
Service: 1
About the slowest McDonald's in Spokane... be prepared to pull forward and wait if using the drive-thru. Inept at best...
Atmosphere: 1
Food: 5
Service: 1
Hope you’re not in a hurry. Took 30 min after ordering to get food. Then when it came out wrong it took 5 min to get someone’s attention even tho they would just walk by you saying “be with you in a minute” took yet another 10 min to fix order. So after almost an hour I got to eat my cold food.
Atmosphere: 1
Food: 2
Service: 1
wouldn’t send my worst enemy to this location. i had to change my baby’s diaper in their bathroom which is already NOT ideal…. but this takes the cake for the WORST bathroom experience EVER!!!! firstly why is there only ONE SINGLE SMALL BLUE LIGHT BULB in there???? YOU CAN NOT SEE A THING. especially not in the bigger stall where changing table is located. i’ve never experienced anything like that. NEXT, the changing table was already open and COVERED in unknown crumbs. also the strap was broken and unusable which is a safety hazard. the trash can in there was completely flipped over with trash covering the floor of the stall. why keep your bathrooms LOCKED if you aren’t controlling the state they are in? DO BETTER. this is embarrassing. not to mention the employees forgot my items twice and then ignored me multiple times while standing at the front to correct my order and get what i paid for. girl in the yellow vest with 2 buns was visibly annoyed and clearly hates her life. anyway, this place overall sucks
Atmosphere: 1
Food: 1
Service: 1
Ordering on app has saved me money. I use my free reward for to give to homeless
Atmosphere: 4
Food: 5
Service: 5
Is were going to have McDonald's definitely choosing a different one than downtown.
Atmosphere: 1
Food: 2
Service: 1
Fast, friendly, & clean
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Well this morning I go to the drive thru for there to be nothing. Even after I said hello several times . I look at what time they open thinking maybe imma Lil bit early but on line says drive thru open 530 am to whatever now its 541 am so how come drive thru not working but it says it should be. They had confirmed their hrs less than a month ago ... so what am I missing here?
Atmosphere: 1
Food: 3
Service: 1
It's what you expect when you go to a fast food restaurant. It's not exactly in the best part of town
But they keep it clean.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac
The bacon, egg, and cheese biscuit was great.
Atmosphere: 5
Food: 5
Service: 5
This location seems to always be dirty!! Food and napkins on the tables, coffee stains and soap all over the floor and on the sofa station. They need to focus on keeping the dining room cleaner, who ever the manager is does not do a very good job of delegating chores . The dining room is not crowded to the point where it's so busy they can't have someone clean the tables.
Atmosphere: 4
Food: 4
Service: 4
They use the the dumb order machines up front to COMPLETELY ignore the counter. Waited way too long just to get an order in.
And the girl who finally came didn't understand I need artificial sweetener not the regular sugar. And took two times to get the cream for my coffee. I felt ignored and not heard today.
Atmosphere: 1
Food: 4
Service: 1
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