Staff noticed it was my first time there and kindly explained to me how to get a custom plate. The food was fresh and tasted very good and was very nutritious.
Celtic Batman
This is an older review, but after hearing of some friends' problems here, I thought I would share.
We went here right as covid was kicking up. Masks etc. were required. Not here! They gave zero cares about it and even sneezed on the cooking drum which they cleaned but omg. We did call health department at the time so maybe it is better but we will never set foot in there again
Atmosphere: 1
Food: 1
Service: 1
Daniel L
I came in yesterday and Andrew did an amazing job being polite and quick amazing service definitely will see me again in the future
Atmosphere: 5
Food: 5
Service: 5
Kortayn
I spent a few moments getting the meal that I wanted to eat with the sauce and flavor. Then I watched the chef pour an entire bowl of tap water onto my food. Gee thanks for rinsing off all the flavor of my $20 lunch, I enjoy having tap water instead! I have never seen this at any other Mongolian grill and it left me very disappointed with the quality of the food I paid for.
Atmosphere: 3
Food: 2
Service: 2
Andrei Zgherea
I had a very upsetting experience at this restaurant. I found a piece of metal in my food—a serious safety hazard—and to make matters worse, I was still charged for the meal. The manager refused to apologize or take responsibility. This lack of accountability is unacceptable. I cannot recommend this place until they address these issues.
Atmosphere: 5
Service: 1
Jesse Farrar
Power food!
Atmosphere: 5
Food: 5
Service: 5
Brian \u0026 Tenaya Willcut
Fresh food, more than what you can find at other Mongolian grills. Service was absolutely amazing, thank you and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Jason Alvarez
The joint was dankeshin. The atmosphere is pretty standard for this type of food, tbh. But that did not have any impact on my experience. After understanding the menu and the portions offered I quickly went to work and took advantage of the unlimited refills on the bowls. Unfortunately, the photos I had on my older camera have been lost so I can not add any visual to show off my full plates but there are plenty already on here that do the job well.
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Stollsteimer
Horrible customer service both times I have been here. I will never be coming back. Food is decent and the cooks helped me out because it was my first time here. Manager got upset because my family and I grabbed the wrong bowls for the “all you can eat”. Made me feel so uncomfortable to even eat here and when I asked to put them back they yelled at me to not grab the wrong bowl again.
Kat Boyer
I wasn't sure what to do, they walked me through it all. You get 5o select what goes into your bowl and then watch the guy cook it in front of you. Love it! The staff were wonderful i cant wait to come back!
Most bland food ever and I added all the sauces. If you’re going to pay $30 for some stir fry go to the Mongolian grill on Francis and Division
Elizabeth Fletcher
Love the fresh vegetables and the top notch service. This place is fantastic!
Anthony Davies
I had high hopes for this place, but there were several things that just fell short. To start, the cook was napping in a chair when we first arrived, which is somewhat understandable since we arrived during an off-hour. It's also frustrating that they charge per bowl and impose heavy restrictions that my incur added costs. Every other Mongolian grill in the region offers all you can eat as the standard fare. But the most egregious issue is that they add a ton of water to the cook, which just dilutes all the sauces I carefully selected, which results in a mostly bland and flavorless dish. I do give the restaurant props for keeping up clean appearances, but I will not be going back.
Staff noticed it was my first time there and kindly explained to me how to get a custom plate. The food was fresh and tasted very good and was very nutritious.
This is an older review, but after hearing of some friends' problems here, I thought I would share.
We went here right as covid was kicking up. Masks etc. were required. Not here! They gave zero cares about it and even sneezed on the cooking drum which they cleaned but omg. We did call health department at the time so maybe it is better but we will never set foot in there again
Atmosphere: 1
Food: 1
Service: 1
I came in yesterday and Andrew did an amazing job being polite and quick amazing service definitely will see me again in the future
Atmosphere: 5
Food: 5
Service: 5
I spent a few moments getting the meal that I wanted to eat with the sauce and flavor. Then I watched the chef pour an entire bowl of tap water onto my food. Gee thanks for rinsing off all the flavor of my $20 lunch, I enjoy having tap water instead!
I have never seen this at any other Mongolian grill and it left me very disappointed with the quality of the food I paid for.
Atmosphere: 3
Food: 2
Service: 2
I had a very upsetting experience at this restaurant. I found a piece of metal in my food—a serious safety hazard—and to make matters worse, I was still charged for the meal. The manager refused to apologize or take responsibility. This lack of accountability is unacceptable. I cannot recommend this place until they address these issues.
Atmosphere: 5
Service: 1
Power food!
Atmosphere: 5
Food: 5
Service: 5
Fresh food, more than what you can find at other Mongolian grills. Service was absolutely amazing, thank you and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
The joint was dankeshin. The atmosphere is pretty standard for this type of food, tbh. But that did not have any impact on my experience. After understanding the menu and the portions offered I quickly went to work and took advantage of the unlimited refills on the bowls. Unfortunately, the photos I had on my older camera have been lost so I can not add any visual to show off my full plates but there are plenty already on here that do the job well.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service both times I have been here. I will never be coming back. Food is decent and the cooks helped me out because it was my first time here.
Manager got upset because my family and I grabbed the wrong bowls for the “all you can eat”.
Made me feel so uncomfortable to even eat here and when I asked to put them back they yelled at me to not grab the wrong bowl again.
I wasn't sure what to do, they walked me through it all. You get 5o select what goes into your bowl and then watch the guy cook it in front of you. Love it! The staff were wonderful i cant wait to come back!
Restaurantji Recommends
Better than Thuy’s! Best restaurant in Airway!
Very fresh food, very fast cooks, they serve beer
Most bland food ever and I added all the sauces. If you’re going to pay $30 for some stir fry go to the Mongolian grill on Francis and Division
Love the fresh vegetables and the top notch service. This place is fantastic!
I had high hopes for this place, but there were several things that just fell short. To start, the cook was napping in a chair when we first arrived, which is somewhat understandable since we arrived during an off-hour. It's also frustrating that they charge per bowl and impose heavy restrictions that my incur added costs. Every other Mongolian grill in the region offers all you can eat as the standard fare. But the most egregious issue is that they add a ton of water to the cook, which just dilutes all the sauces I carefully selected, which results in a mostly bland and flavorless dish. I do give the restaurant props for keeping up clean appearances, but I will not be going back.
Loading...