On 06FEB2024, I purchased a pizza and cheesy bread for my family. I got home and not only had the wrong ingredients, but the house BBQ sauce that they usually use was gone. Instead it was mustard sauce. We ended up throwing the pizza out along with the cheesy bread because the cheesy bread was burnt. I reached out via email regarding my concerns of the quality of food. I received an email from Ashley stating that she will make up for the errors with a gift card. I again reached out to her a week or two later. Still no gift card. Today is 21APR2024. This is poor service. I used to love this place and highly recommend it. I'll make sure to change those recommendations.
Atmosphere: 5
Food: 1
Service: 1
Heather Armstead
Great ciders!!!
Atmosphere: 3
Service: 2
Amy Wall
Came by around 7:30 because I am in town for March Madness and I heard great things about this place especially as someone who is gluten free! Unfortunately it was closed and there was nobody there/nothing on Google or social media. I would love to come back and try it out but feeling a little discouraged. The reviews look great & so does the menu but hard for me to plan when the hours listed don’t seem to be accurate.
Tim Buske
Online it says open until 8pm on Thursdays, showed up at 7pm and doors were locked. No posts on social media or sign on the door. Can’t give a good review if this business can’t commit to operating hours.
Marry Jane
This is about Stephen. First we don’t get greeted then we get rudely asked for our IDs(which I don’t have an issue with being asked for it, it was the way he rudely asked), once he checks them, he walked away without helping us and proceeded to ignore Us. To top it off doesn’t face us/ make eye contact or show any customer service at all. After we had been ready to order he continued to ignore us and leave the bar area. It was very disappointing to experience this because this is one of our favorite places to go. Makes me not want to come back since we were treated so badly.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hard Cider Flight, Pretzel Sticks
Alyse Miller
This is about Stephen. First we don’t get greeted then we get rudely asked for our IDs(which I don’t have an issue with being asked for it, it was the way he rudely asked), once he checks them, he walked away without helping us and proceeded to ignore Us. To top it off doesn’t face us/ make eye contact or show any customer service at all. After we had been ready to order he continued to ignore us and leave the bar area. It was very disappointing to experience this because this is one of our favorite places to go. Makes me not want to come back since we were treated so badly.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hard Cider Flight, Pretzel Sticks
Marc Armstead
I've been wanting to go here for a while now. A whole lotta ciders to choose from and a couple of local craft beers as well. One Tree has a really good reputation for outstanding ciders, and it is well earned. Went with a flight of ciders and a pint of Tiger Bite(really spicy, not my favorite). Chill spot in the brewery district, plenty of space to hang out, and a bunch of games to keep you entertained. I really like this spot!
Atmosphere: 5
Service: 4
Recommended dishes: Hard Cider Flight
Rudy Garcia
Huckleberry and Mojito Cider....the Best.The place was a little hard to find but we managed.Definitely will be back!
Atmosphere: 5
Service: 5
Recommended dishes: Hard Cider Flight
Joel Reeves
Showd up over 3 hours hours before close, see people drinking inside, am a told they are closed. This is 3:50 pm a Sunday. No reason given. I was meeting my best friends for my birthday dinner and chose here. Really disappointing.
Lots of yummy cider options, food, and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Hunter Mackay
I want to preface this 1 star review by saying this place used to be good. I went every week for Wednesday pizza and cider date night and it was the BEST deal in town. Best pizza too.Then the owners decided a single operating partner was more important than their entire staff because they had a staff walkout. The owners hired new folks in front and kitchen and ultimately the experience has been night and day. No one seems to care about the experience and while the cider is still great the pizza is the worst thing I’ve experienced in a long time. I remember having better pizza in the public school cafeteria I visited for middle school.Order the cider from Costco. Skip the rest.
Atmosphere: 1
Food: 1
Service: 1
Brandon Meador
One Tree Cider House was amazing! We had heard about it and decided to check it out and super glad we did. The cider flights were great and the staff behind the counter were super helpful. We also had the pretzel sticks and cinnamon churros which were both amazing, highly recommended. The atmosphere was also very nice as it wasn't too loud and there are several games you can choose from to play while you relax and hang out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Cider Flight
Nichelle Meador
What an AMAZING spot! We absolutely loved it here. It was extremely chill with games in the back if you wanted to take one to your table. The pretzel sticks with queso were melt in your mouth amazing! They were topped with a smattering of everything bagel seasoning and sea salt; it wasn't an overwhelming amount, it was the right amount to flavor but not overpower your taste buds. Each of us rolled the dice for our cider flights picks, and woah, that was the Best choice! I got several flavors I would not normally have tried, but we're a total knock out! 10/10 will be back!
Every cider is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Cider Flight
On 06FEB2024, I purchased a pizza and cheesy bread for my family. I got home and not only had the wrong ingredients, but the house BBQ sauce that they usually use was gone. Instead it was mustard sauce. We ended up throwing the pizza out along with the cheesy bread because the cheesy bread was burnt. I reached out via email regarding my concerns of the quality of food. I received an email from Ashley stating that she will make up for the errors with a gift card. I again reached out to her a week or two later. Still no gift card. Today is 21APR2024. This is poor service. I used to love this place and highly recommend it. I'll make sure to change those recommendations.
Atmosphere: 5
Food: 1
Service: 1
Great ciders!!!
Atmosphere: 3
Service: 2
Came by around 7:30 because I am in town for March Madness and I heard great things about this place especially as someone who is gluten free! Unfortunately it was closed and there was nobody there/nothing on Google or social media. I would love to come back and try it out but feeling a little discouraged. The reviews look great & so does the menu but hard for me to plan when the hours listed don’t seem to be accurate.
Online it says open until 8pm on Thursdays, showed up at 7pm and doors were locked. No posts on social media or sign on the door. Can’t give a good review if this business can’t commit to operating hours.
This is about Stephen. First we don’t get greeted then we get rudely asked for our IDs(which I don’t have an issue with being asked for it, it was the way he rudely asked), once he checks them, he walked away without helping us and proceeded to ignore Us. To top it off doesn’t face us/ make eye contact or show any customer service at all. After we had been ready to order he continued to ignore us and leave the bar area. It was very disappointing to experience this because this is one of our favorite places to go. Makes me not want to come back since we were treated so badly.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hard Cider Flight, Pretzel Sticks
This is about Stephen. First we don’t get greeted then we get rudely asked for our IDs(which I don’t have an issue with being asked for it, it was the way he rudely asked), once he checks them, he walked away without helping us and proceeded to ignore Us. To top it off doesn’t face us/ make eye contact or show any customer service at all. After we had been ready to order he continued to ignore us and leave the bar area. It was very disappointing to experience this because this is one of our favorite places to go. Makes me not want to come back since we were treated so badly.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hard Cider Flight, Pretzel Sticks
I've been wanting to go here for a while now. A whole lotta ciders to choose from and a couple of local craft beers as well. One Tree has a really good reputation for outstanding ciders, and it is well earned. Went with a flight of ciders and a pint of Tiger Bite(really spicy, not my favorite). Chill spot in the brewery district, plenty of space to hang out, and a bunch of games to keep you entertained. I really like this spot!
Atmosphere: 5
Service: 4
Recommended dishes: Hard Cider Flight
Huckleberry and Mojito Cider....the Best.The place was a little hard to find but we managed.Definitely will be back!
Atmosphere: 5
Service: 5
Recommended dishes: Hard Cider Flight
Showd up over 3 hours hours before close, see people drinking inside, am a told they are closed. This is 3:50 pm a Sunday. No reason given. I was meeting my best friends for my birthday dinner and chose here. Really disappointing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great cider and awesome pizza!
Food: 5
Lots of yummy cider options, food, and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I want to preface this 1 star review by saying this place used to be good. I went every week for Wednesday pizza and cider date night and it was the BEST deal in town. Best pizza too.Then the owners decided a single operating partner was more important than their entire staff because they had a staff walkout. The owners hired new folks in front and kitchen and ultimately the experience has been night and day. No one seems to care about the experience and while the cider is still great the pizza is the worst thing I’ve experienced in a long time. I remember having better pizza in the public school cafeteria I visited for middle school.Order the cider from Costco. Skip the rest.
Atmosphere: 1
Food: 1
Service: 1
One Tree Cider House was amazing! We had heard about it and decided to check it out and super glad we did. The cider flights were great and the staff behind the counter were super helpful. We also had the pretzel sticks and cinnamon churros which were both amazing, highly recommended. The atmosphere was also very nice as it wasn't too loud and there are several games you can choose from to play while you relax and hang out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Cider Flight
What an AMAZING spot! We absolutely loved it here. It was extremely chill with games in the back if you wanted to take one to your table. The pretzel sticks with queso were melt in your mouth amazing! They were topped with a smattering of everything bagel seasoning and sea salt; it wasn't an overwhelming amount, it was the right amount to flavor but not overpower your taste buds. Each of us rolled the dice for our cider flights picks, and woah, that was the Best choice! I got several flavors I would not normally have tried, but we're a total knock out! 10/10 will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hard Cider Flight