Food isn’t ready at the time designated and they don’t wear gloves….
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
dadra thomas
They rock.
Service: 5
Dustin Lippert
Horrible from the moment I got the text that my order was on its way. 40+ minute later being .6 miles away from the store. Lieing on the app about when the pizza was actually delivered and then when calling in and wondering what is going on you get to speak to someone, James, that could care less that your order hasn’t shown up like it says it has on the app.
Atmosphere: 1
Food: 1
Service: 1
mocho man
Went in there to get a pizza and found a handsome manager named Tyler most handsome man I ever ever saw🙌
Atmosphere: 4
Food: 5
Service: 5
Jaedyn Rollins
The pies were supposed to be a supreme add Pepperoncini, and an extra pep both in pan style, definitely not worth what was paid!¡
Food: 1
Service: 1
Debra Lewis
Received my Meat Lover’s pizza with hardly any meat on it. The pizza was cold. This is my last time ordering from this place.
Food: 1
Service: 2
Ryan B
Ordered delivery online, they used Doordash to deliver and in typical doordash fashion the food was driven all over town before being delivered half an hour late and was ice cold (this is why I never use doordash myself but Pizza hut decided to force the use of doordash on me without my knowledge before the fact or permission). UNACCEPTABLE. I am NEVER ordering from this store EVER AGAIN!
Food: 1
Service: 1
Dave Bakken (WSU)
I had a horrible experience with Pizza hut a few days ago. Most if it was due to their crappy online system, but then this local store compounded it by making me the wrong pizzas.
I was planning on using a debit card that has zero money on it, so I deposited $$ in the ATM. I then tried to order from the email links. The did not let me complete the sale (I forget exactly why). So then I tried the app. I loaded in an order, the one you can see that was about $50 (price not shown on screenshot) but included a free pizza. I tried to order it, but then I said there was a problem with my debit card, but did not specify what that was. (My card works fine, and I got a receipt showing that my cash deposit was immediately credited. So I went back to my bank’s ATM and withdrew some cash. I then went to the ATM of my other bank, and deposited cash, which was also immediately credited. I tried to order with the debit card from that second bank, but it complained about my debit card. I tried again, and it said there was a problem with the order.
So I just went to the location where I was planning on picking it up (Nevada St. in Spokane). They said a lot of people have problems with the app, so try it via a web browser. I did again twice, both no luck in the same 2 ways above. I then used another browser (Samsung now, not Chrome, on my phone). I was able to order it, but could not get the free pizza any way I tried. See the second sreenshot attached … no free pizza and it cost me $60.71.
To add insult to injury, then I got the order and took it to my friends. Then I noticed that they made the wrong pizzas for me. Two of the same pizza – pepperoni and beef/sausage – not the ones that I ordered (one fancier one, the free/cheap one just pepperoni). They did get the pasta right, and accidentally added in breadsticks. I know this was my order, not just mistakenly gave me another order from another “David”, because my card (I paid in person since I could not online) was billed $60.71 I’m a retired computer science professor (really!), and I can tell you that this stuff is not that hard to get right. And it seems to have gone on a long time.
I really like Pizza Hut pizzas, better than any other chain except arguably Papa John’s or Papa Murphy’s, but I am giving up on them. Life is too short to have my time wasted (an hour here running around ATMs etc) and the wrong pizzas.
Atmosphere: 2
Food: 3
Service: 1
Cyndra Hancock
When I order thru Uber Eats, this particular Pizza Hut forgets items. Then I'm told it's not their problem. They need to get their priorities straight. Their customer service really sucks!!
I ordered the special with the flight of ranches, Well this is what was delivered when I called to ask about was put on endless hold
Food: 1
Sarah “Sue” Riley
Took 45min for one pizza. That's not what upset me. I walked in and it took 30mins for someone to knowledge me. Zero help or time frame and they were very rude and seemed to hate working there. Wish I didn't tip.
Atmosphere: 1
Food: 3
Service: 1
Mike Achurra
I walked in to get my carry out and immediately was greeted rather unfriendly by one of several gentlemen whose hair was long past her shoulders and not tied back very well. Anyways I ordered a pepperoni and pineapple pizza and it was just soggy and gross. Not to mention I wrote no tip on the app because I was I came and I chipped them in cash because that way they didn't have to get taxed on it. But apparently if you put down you're not going to give him a tip they're going to give you a crappy pizza. And when I said as much to the manager that when I called about it he really just said oh yeah.
Atmosphere: 1
Food: 1
Service: 1
Theodore Lueker
Pizza was a little tossed around when it got here.
Food: 3
Service: 2
Shelby Nicholson
I am not sure if Pizza Hut has gone down hill, if I just had no tastes buds as a child or if this location is just horrendous.
Pizza Hut uses frozen dough
Atmosphere: 1
Food: 1
Service: 1
Food isn’t ready at the time designated and they don’t wear gloves….
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
They rock.
Service: 5
Horrible from the moment I got the text that my order was on its way. 40+ minute later being .6 miles away from the store. Lieing on the app about when the pizza was actually delivered and then when calling in and wondering what is going on you get to speak to someone, James, that could care less that your order hasn’t shown up like it says it has on the app.
Atmosphere: 1
Food: 1
Service: 1
Went in there to get a pizza and found a handsome manager named Tyler most handsome man I ever ever saw🙌
Atmosphere: 4
Food: 5
Service: 5
The pies were supposed to be a supreme add Pepperoncini, and an extra pep both in pan style, definitely not worth what was paid!¡
Food: 1
Service: 1
Received my Meat Lover’s pizza with hardly any meat on it. The pizza was cold. This is my last time ordering from this place.
Food: 1
Service: 2
Ordered delivery online, they used Doordash to deliver and in typical doordash fashion the food was driven all over town before being delivered half an hour late and was ice cold (this is why I never use doordash myself but Pizza hut decided to force the use of doordash on me without my knowledge before the fact or permission). UNACCEPTABLE. I am NEVER ordering from this store EVER AGAIN!
Food: 1
Service: 1
I had a horrible experience with Pizza hut a few days ago. Most if it was due to their crappy online system, but then this local store compounded it by making me the wrong pizzas.
I was planning on using a debit card that has zero money on it, so I deposited $$ in the ATM. I then tried to order from the email links. The did not let me complete the sale (I forget exactly why). So then I tried the app. I loaded in an order, the one you can see that was about $50 (price not shown on screenshot) but included a free pizza. I tried to order it, but then I said there was a problem with my debit card, but did not specify what that was. (My card works fine, and I got a receipt showing that my cash deposit was immediately credited. So I went back to my bank’s ATM and withdrew some cash. I then went to the ATM of my other bank, and deposited cash, which was also immediately credited. I tried to order with the debit card from that second bank, but it complained about my debit card. I tried again, and it said there was a problem with the order.
So I just went to the location where I was planning on picking it up (Nevada St. in Spokane). They said a lot of people have problems with the app, so try it via a web browser. I did again twice, both no luck in the same 2 ways above. I then used another browser (Samsung now, not Chrome, on my phone). I was able to order it, but could not get the free pizza any way I tried. See the second sreenshot attached … no free pizza and it cost me $60.71.
To add insult to injury, then I got the order and took it to my friends. Then I noticed that they made the wrong pizzas for me. Two of the same pizza – pepperoni and beef/sausage – not the ones that I ordered (one fancier one, the free/cheap one just pepperoni). They did get the pasta right, and accidentally added in breadsticks. I know this was my order, not just mistakenly gave me another order from another “David”, because my card (I paid in person since I could not online) was billed $60.71
I’m a retired computer science professor (really!), and I can tell you that this stuff is not that hard to get right. And it seems to have gone on a long time.
I really like Pizza Hut pizzas, better than any other chain except arguably Papa John’s or Papa Murphy’s, but I am giving up on them. Life is too short to have my time wasted (an hour here running around ATMs etc) and the wrong pizzas.
Atmosphere: 2
Food: 3
Service: 1
When I order thru Uber Eats, this particular Pizza Hut forgets items. Then I'm told it's not their problem. They need to get their priorities straight. Their customer service really sucks!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered the special with the flight of ranches, Well this is what was delivered when I called to ask about was put on endless hold
Food: 1
Took 45min for one pizza. That's not what upset me. I walked in and it took 30mins for someone to knowledge me. Zero help or time frame and they were very rude and seemed to hate working there. Wish I didn't tip.
Atmosphere: 1
Food: 3
Service: 1
I walked in to get my carry out and immediately was greeted rather unfriendly by one of several gentlemen whose hair was long past her shoulders and not tied back very well. Anyways I ordered a pepperoni and pineapple pizza and it was just soggy and gross. Not to mention I wrote no tip on the app because I was I came and I chipped them in cash because that way they didn't have to get taxed on it. But apparently if you put down you're not going to give him a tip they're going to give you a crappy pizza. And when I said as much to the manager that when I called about it he really just said oh yeah.
Atmosphere: 1
Food: 1
Service: 1
Pizza was a little tossed around when it got here.
Food: 3
Service: 2
I am not sure if Pizza Hut has gone down hill, if I just had no tastes buds as a child or if this location is just horrendous.
Do not eat here, Dominos is better.
Atmosphere: 2
Food: 1
Service: 3
Loading...