Starbucks

I came in at 6pm on July 14th and all of the employees working were very hostile and rude. There were no lines, I asked the employee taking my order recommendation on caffeine-free beverages and she rolled her eyes and was not helpful at all. As I worked on my work inside the building I asked for a refill on my ice water and she again was very hostile and said she wouldn’t give me a water if I let the people I was with drink it.

When I asked for the bathroom code she said she didn’t know and ignored me until another employee intervened.

I have never had a good experience here. They treat their customers very poorly.

Atmosphere: 1

Food: 1

Service: 1

Best coffee in town

Atmosphere: 5

Food: 5

Service: 5

The coworker with orange hair, need to be fired, I an a paying customer, and me any my service dog just walked into the store, and walked up to he register, and I asked if I can get 2 venta waters, and I have to buy something to get water, that a scam, like water that should be mandatory if every one need water to live I will not being going to starbucks on division by northtown mall

Atmosphere: 1

Service: 1

They feed my addiction, and quickly too. I'd go back.

Atmosphere: 3

Food: 4

Service: 4

Always consistent, great drinks and customer service.

Atmosphere: 5

Food: 4

Service: 4

I come here to read in comfortable setting. I find it hard to undertstand that Starbucks is so cheap that they only offer the same 2 flavors of OLLIPOP grape and Root beer for last year & a half. OLLIPOP has 20 flavors. Are they not overcharging enough for their BURNT coffee.

Atmosphere: 5

Food: 1

Service: 5

I had a terrible experience at this Starbucks location. While I was there, a customer threw up on the floor. Staff instead of cleaning it up, they just put up a caution sign and left it there. It sat there for over 30 minutes, and I’m pretty sure I wasn’t the only one uncomfortable with the situation—most of the customers left, too. I took pictures of the mess as proof. Honestly, I don’t recommend this Starbucks at all. The lack of care and attention was disappointing.

Atmosphere: 1

Service: 1

Husband and I went in to get some cups and coffee for the whole family. No greetings at all. Standing in line waiting to be helped for 10 minutes, no one said a thing! Drive thru was busy, but was appropriately staffed. The staff in drive thru saw us there waiting, yet said nothing. A gal at the front looked at us about 5 times, said and did nothing, but keep working. A gal from the back came up front with a mouth full of food and just continued chomping away, and working, once again saying nothing! The staff was mute, i have never felt a place feel like Scrooge himself lived there. We put the cup that we were going to buy back and left. We will never go back to this location. @starbucks do better! You’re a big brand, you’d think you’d have friendly staff. We went to a Starbucks in shadle and they greeted us, was very friendly and even though didn’t have the cup we wanted, still was a way better experience and we were happy. While standing in line waiting, a gal came from the same location and complained about her drink. Looks like Starbucks needs to pay attention to some reviews and fix this location. We won’t be back and will spread the word!

Atmosphere: 1

Food: 1

Service: 1

Update! Staff used to be very friendly but not anymore! @Starbucks: keep it professional please ?
The cleanliness of it wasn’t as good as it used to be either.
Plus point for thé staff monitoring the reviews and doing a deep cleaning while I was still sitting there. :) I recommend keeping the tables clean while store is open instead of the one time cleaning for the end of the night.
———————- ——- ——-
This Starbucks branch is very clean and I love their friendly staff.

Rude employees ?

Asked for the bathroom code and was told “an employee has to walk you down there and unlock it for you but we’ll get to you as soon as we can”. WHAT? An employee now has to walk me to the bathroom and unlock it for me? Nope. Nope. Nope. Outrageous.

This location is always great!

Atmosphere: 5

Food: 5

Service: 5

Sugar sugar sugar, diabetes

Atmosphere: 5

Food: 1

Service: 5

Usually love it here. Went in today and there was atleast one person behind the counter with no uniform. Ordered three Carmel fraps one without whip and 2 pastries. Received drinks and waited on pastries. Counter at pickup inside had a jug of milk, matcha and some sort of pump sitting out. While waiting on pastries we tried our drink and realized that these were not Carmel and tasted of cinnamon. We let the barista know and she said she had made them herself (which she did not because I saw a man with very short hair make them while one of the women with uniform showed him how to make the drinks) we told her that my husband is allergic to cinnamon and asked her to remake the one Carmel frap. She remade it and we left. We brought it to my husband without telling him any of this and automatically said he couldn’t drink it this has cinnamon in it. I’m not sure if they had mislabeled the pump or what but if some tells us that’s not Carmel in ur pump you should taste it. Will not be visiting this location again!

Atmosphere: 4

Food: 1

Service: 1

I've been to this location twice. Both times, I felt like I was bothering the cashier. I've ordered 3 drinks (2x drip coffee, 3 Splenda, heavy cream and one English Breakfast tea, 3 Splenda, half-and-half) and all three were wrong.It is highly unlikely that I will patronize this locationagain.

Atmosphere: 3

Food: 3

Service: 1