$26 for two six inch subs? That's basically a $26 foot long. What a rip off. No wonder your lobby was completely empty. Never going to subway again. There are WAY better sandwich shops that charge the same.
Atmosphere: 1
Food: 1
Service: 1
jeremy summers
The employee was the only one there but also took forty minutes to make my online order even tho the app said it was done 30 minutes before it even got started. Food was mediocre at best
Atmosphere: 2
Food: 2
Service: 2
Jay
Worst Subway I've ever been to. In the past they screw up a order by app. How hard is it to read the instructions from your own app? Ridiculous! The place always looks sloppy yet empty of customers so you know there is time to straighten up. Tried it again today and of course 1 sandwich wasn't even what we ordered and the other was a small pile of slop with little toppings and just fell apart. Not toasted. I will never give this Incompetent place my money again and I encourage you to do the same. Disgusting place with employees that truly don't care.
Atmosphere: 1
Food: 1
Service: 1
Maire Thorp
Cheyenne or however you spell it moves slower than a snail, poor customer service, no priority in making sure online orders are done. Another employee was there filling chips. Husband came to pick up order 15 minutes later than what was stated. They had 40 minutes to make the 3 sandwiches. Not even started. Had couple people in line, other employee looked mad, didn't come to help her. Sucky service, no sense of urgency, nor did they attempt to care. Will be going elsewhere next time. This is not my first experience with her. Train your employees better, or get rid of them. No one cares that you hate your job, just DO IT! Not even small talk made. Orion is one of the only decent people that work there.
Atmosphere: 1
Food: 3
Service: 1
Taylor Lozada
My guy Ryan knows how to make a sub, he is the best! Always friendliest interaction and best small talk, this guy is hilarious. If this subway ever looses Ryan they’re in some deep doo doo. He keeps this location afloat.
Atmosphere: 5
Food: 5
Service: 5
Christopher Alsup
Dude was ridiculous last 10 minutes a lady walks in after me and he goes "I close in ten minutes I might not be able to do your order" like bro you help people till your closed. And if there in after you keep helping till there all gone. Like what happened to good customer service. No wonder your tip jar sucks.
Atmosphere: 1
Food: 5
Service: 1
Mik
I went in to get a pick up order and for real made eye contact with THREE different employees who kept sweeping, washed their hands and put a knife away and then all left to go to the back room. What the hell kind of service is that? I shouldn't have to fight for you to take my money, I just canceled my order and I'll be getting food somewhere else since they obviously don't want paychecks. Just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Alyson Kiehn
Such a weird experience. Poor employee was alone with a line of 8. There was a lady in a swimsuit in line ..tweakers fill their cup with ice water in the soda machine and some randon man walked in and used the bathroom for15 minutes and left. Employee was good tho. Just kept on ....not sure ill go back. So weird. What happened to no shoes no shirt no service?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Subway Club
Brain Blue
Ordered online for delivery and checked out then an error popped up saying the order wasn't complete and to log out and log back in and order agin so I did and it gave me the error agin so I uninstalled the app and downloaded it and signed in and reordered and the error popped up agin so I just ordered food from somewhere else I check my bank and they charged me every time I got the error a total of 143$ no food showed up it's been 2 weeks now and I have messaged the help center 8 times have yet to hear back or get a refund don't waste ur money here I'll never eat at subway agin sad iv been eating here over 20 years
Atmosphere: 1
Food: 5
Service: 1
Dogen
I do feel bad by posting this.Food was fine, the atmosphere is fine, but could you please tell your employees to stop playing 20 questions? (I wont name who) He absolutely talked my ear off. Please keep the personal questions to a minimum next time. Please don't ask me where I work and if I like my job, and if into ghosts. Not necessary.Otherwise It was a good experience.
My boyfriend and I stopped in 2 weeks ago and people were sitting eating but no one was there to take our order. After 20 min we left.
Atmosphere: 1
Food: 1
Service: 1
Amanda Starr Cain
Unbelievable lol went there waited 10 minutes. Looked like a ghost town at 6:30pm. A women came out of the back said she couldn't take my order and the person I guess that was working was going to the bathroom she didn't know.... Blew my mind. I insured her I would just go to panda it was my first time at that subway location and will be my last I will drive for good service
Al Yson
I have been to SO MANY Subways in Washington and this one is my favorite of all of them so far. The app doesn't seem to have a review option so here I am, trying to make sure they get their well deserved kudos. Everytime we order here, the bread is always fresh and they aren't trying to skimp on the ingredients. They aren't charging extra just because they're close to Gonzaga (looking at you, Hamilton store ?.) Our pick up order tonight was startlingly well made - like, whoever made these literally is a Sandwich Artist. Look at the distribution of those toppings! *chef's kiss*
Food: 5
Service: 5
Patrick
I got Sub-jacked! Two foot longs for $41. Two could have a nice sit down meal for that price. JJ's is better.... Nuff
Atmosphere: 3
Food: 3
Service: 1
Barb Yingst (bakingbarb)
Somedays you get what you ordered and somedays you won'
$26 for two six inch subs? That's basically a $26 foot long. What a rip off. No wonder your lobby was completely empty. Never going to subway again. There are WAY better sandwich shops that charge the same.
Atmosphere: 1
Food: 1
Service: 1
The employee was the only one there but also took forty minutes to make my online order even tho the app said it was done 30 minutes before it even got started. Food was mediocre at best
Atmosphere: 2
Food: 2
Service: 2
Worst Subway I've ever been to. In the past they screw up a order by app. How hard is it to read the instructions from your own app? Ridiculous! The place always looks sloppy yet empty of customers so you know there is time to straighten up. Tried it again today and of course 1 sandwich wasn't even what we ordered and the other was a small pile of slop with little toppings and just fell apart. Not toasted. I will never give this Incompetent place my money again and I encourage you to do the same. Disgusting place with employees that truly don't care.
Atmosphere: 1
Food: 1
Service: 1
Cheyenne or however you spell it moves slower than a snail, poor customer service, no priority in making sure online orders are done. Another employee was there filling chips. Husband came to pick up order 15 minutes later than what was stated. They had 40 minutes to make the 3 sandwiches. Not even started. Had couple people in line, other employee looked mad, didn't come to help her. Sucky service, no sense of urgency, nor did they attempt to care. Will be going elsewhere next time. This is not my first experience with her. Train your employees better, or get rid of them. No one cares that you hate your job, just DO IT! Not even small talk made. Orion is one of the only decent people that work there.
Atmosphere: 1
Food: 3
Service: 1
My guy Ryan knows how to make a sub, he is the best! Always friendliest interaction and best small talk, this guy is hilarious. If this subway ever looses Ryan they’re in some deep doo doo. He keeps this location afloat.
Atmosphere: 5
Food: 5
Service: 5
Dude was ridiculous last 10 minutes a lady walks in after me and he goes "I close in ten minutes I might not be able to do your order" like bro you help people till your closed. And if there in after you keep helping till there all gone. Like what happened to good customer service. No wonder your tip jar sucks.
Atmosphere: 1
Food: 5
Service: 1
I went in to get a pick up order and for real made eye contact with THREE different employees who kept sweeping, washed their hands and put a knife away and then all left to go to the back room. What the hell kind of service is that? I shouldn't have to fight for you to take my money, I just canceled my order and I'll be getting food somewhere else since they obviously don't want paychecks. Just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Such a weird experience. Poor employee was alone with a line of 8. There was a lady in a swimsuit in line ..tweakers fill their cup with ice water in the soda machine and some randon man walked in and used the bathroom for15 minutes and left. Employee was good tho. Just kept on ....not sure ill go back. So weird. What happened to no shoes no shirt no service?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Subway Club
Ordered online for delivery and checked out then an error popped up saying the order wasn't complete and to log out and log back in and order agin so I did and it gave me the error agin so I uninstalled the app and downloaded it and signed in and reordered and the error popped up agin so I just ordered food from somewhere else I check my bank and they charged me every time I got the error a total of 143$ no food showed up it's been 2 weeks now and I have messaged the help center 8 times have yet to hear back or get a refund don't waste ur money here I'll never eat at subway agin sad iv been eating here over 20 years
Atmosphere: 1
Food: 5
Service: 1
I do feel bad by posting this.Food was fine, the atmosphere is fine, but could you please tell your employees to stop playing 20 questions? (I wont name who) He absolutely talked my ear off. Please keep the personal questions to a minimum next time. Please don't ask me where I work and if I like my job, and if into ghosts. Not necessary.Otherwise It was a good experience.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
My boyfriend and I stopped in 2 weeks ago and people were sitting eating but no one was there to take our order. After 20 min we left.
Atmosphere: 1
Food: 1
Service: 1
Unbelievable lol went there waited 10 minutes. Looked like a ghost town at 6:30pm. A women came out of the back said she couldn't take my order and the person I guess that was working was going to the bathroom she didn't know.... Blew my mind. I insured her I would just go to panda it was my first time at that subway location and will be my last I will drive for good service
I have been to SO MANY Subways in Washington and this one is my favorite of all of them so far. The app doesn't seem to have a review option so here I am, trying to make sure they get their well deserved kudos. Everytime we order here, the bread is always fresh and they aren't trying to skimp on the ingredients. They aren't charging extra just because they're close to Gonzaga (looking at you, Hamilton store ?.) Our pick up order tonight was startlingly well made - like, whoever made these literally is a Sandwich Artist. Look at the distribution of those toppings! *chef's kiss*
Food: 5
Service: 5
I got Sub-jacked! Two foot longs for $41. Two could have a nice sit down meal for that price. JJ's is better.... Nuff
Atmosphere: 3
Food: 3
Service: 1
Somedays you get what you ordered and somedays you won'
Atmosphere: 2
Food: 2
Service: 2
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