Kimberly, who took our order was so kind and bubbly. Pleasantly surprised by both the pay window and the pick up windows' customer service. Food was fresh and order was correct.
Atmosphere: 5
Food: 4
Service: 5
Nicole Hicks
Not bad food, but should be faster to receive whoever is upfront seems to be twiddling her thumbs reading the screen over and over, but not doing much. She needs to be trained better. We ordered 2 meals and it's been 20 min so far
Atmosphere: 2
Food: 4
Service: 1
Ariel Schulz
The drive thru worker was fairly rude (not uncommon nowadays) but they forgot half of our drinks and part of our order as well.
Atmosphere: 1
Food: 4
Service: 1
Storm Trooper88
Been their 5 times this year. the food is good but after getting home and setting dinner for my family 1/2 the time items are missing. 3 times i emailed corp with my recpt to get my money back or SOMETHING. they respond with, 'the store will call you.' NOT ONE TIME HAVE THEY CONTACTED ME. i have removed them from our list of takeout food. i should not have to unload and repack my order while parked in the drive-thru.
Atmosphere: 2
Food: 4
Service: 1
X
Sad excuse for an upgrade to baconator fries; unless this is how they come with 1 strip of bacon broken into two. Maybe don’t go this route.
Atmosphere: 2
Food: 1
Service: 2
Brenda Clark
Went into the lobby to order. Manager was on the phone talking on the phone very loud in front of everyone about people who had been sick it was very disgusting. I would think that should be done so customers can't hear. I was so grossed out by it I literary went outside and through the complete meal away. Will not be back. This location needs to be more professional
Atmosphere: 1
Food: 1
Service: 1
Harry Sladich
Once again, we order a hamburger with lettuce as a bun, its the very reason we choose Wendy's and once again, they put a bun on the sandwich. Gluten issues so we have to toss it. Order# 3208. Get your training done ownership. You failed, once again. No more visits to this one.
Food: 1
Service: 1
ty mccutchen
Great food. ✝️👍🏻✝️
Atmosphere: 5
Food: 5
Service: 5
Sam Ward
Nice place to chill and have a quick lunch break
Atmosphere: 4
Deb B
The prices are going higher, and the food is going smaller.
This place was filthy The tables weren't cleaned off and several employees were just talking to a group of friends that came in to eat .
Food was Great 👍
Atmosphere: 1
Service: 2
Ellie May Clampett
I'd give zero for atmosphere if I could. The place was filthy dirty, plenty of staff. Went in at a slow time, no one was ever cleaning, just disgusting filthy, I can see why the drive thru is so popular, I would never walk into this Wendy's again. Dave Thomas would be embarrassed.
Atmosphere: 1
Food: 3
Service: 4
Liz rasmussen
I had left my wallet at Wendy's on regal in spokane. The associate there named Amanda found my online and got my number to let me know it was safe and secure and ready to be returned. I can't tell you how much this wonder person is appriciated! She really went above and beyond! I would hope there is some sort of recognition and this establishment for her. She definitly deserves a super gold star! Again thank you Amanda for letting people know there is still goodness I this world! You are appriciated!!! I will be back! - Elizabeth Kosanke
Tami Gosney
Super nice staff! Clean and our order was uick and complete!
Atmosphere: 5
Food: 5
Service: 5
Rilynd Scyphers
Very rude and inconsiderate of others, one employee ,would never recommend anyone come here by far the worst Wendy's in spokane or airway heights if your looking for a bad time n rude service n getting berated by an employee for litterlly doing nothing but just asking some questions about the menu, then this is the spot for you I would give this place a negative 5 star but unfortunately the lowest I can give is a zero honestly the attitude and anger and ill mannered behavior that came across to me was just absolutely uncalled for in every way Wendy's manager really need to look into their employees and how they treat others
Kimberly, who took our order was so kind and bubbly. Pleasantly surprised by both the pay window and the pick up windows' customer service. Food was fresh and order was correct.
Atmosphere: 5
Food: 4
Service: 5
Not bad food, but should be faster to receive whoever is upfront seems to be twiddling her thumbs reading the screen over and over, but not doing much. She needs to be trained better. We ordered 2 meals and it's been 20 min so far
Atmosphere: 2
Food: 4
Service: 1
The drive thru worker was fairly rude (not uncommon nowadays) but they forgot half of our drinks and part of our order as well.
Atmosphere: 1
Food: 4
Service: 1
Been their 5 times this year. the food is good but after getting home and setting dinner for my family 1/2 the time items are missing. 3 times i emailed corp with my recpt to get my money back or SOMETHING. they respond with, 'the store will call you.' NOT ONE TIME HAVE THEY CONTACTED ME. i have removed them from our list of takeout food. i should not have to unload and repack my order while parked in the drive-thru.
Atmosphere: 2
Food: 4
Service: 1
Sad excuse for an upgrade to baconator fries; unless this is how they come with 1 strip of bacon broken into two. Maybe don’t go this route.
Atmosphere: 2
Food: 1
Service: 2
Went into the lobby to order. Manager was on the phone talking on the phone very loud in front of everyone about people who had been sick it was very disgusting. I would think that should be done so customers can't hear. I was so grossed out by it I literary went outside and through the complete meal away. Will not be back. This location needs to be more professional
Atmosphere: 1
Food: 1
Service: 1
Once again, we order a hamburger with lettuce as a bun, its the very reason we choose Wendy's and once again, they put a bun on the sandwich. Gluten issues so we have to toss it. Order# 3208. Get your training done ownership. You failed, once again. No more visits to this one.
Food: 1
Service: 1
Great food. ✝️👍🏻✝️
Atmosphere: 5
Food: 5
Service: 5
Nice place to chill and have a quick lunch break
Atmosphere: 4
The prices are going higher, and the food is going smaller.
Food: 2
Restaurantji Recommends
This place was filthy
The tables weren't cleaned off and several employees were just talking to a group of friends that came in to eat .
Food was Great 👍
Atmosphere: 1
Service: 2
I'd give zero for atmosphere if I could. The place was filthy dirty, plenty of staff. Went in at a slow time, no one was ever cleaning, just disgusting filthy, I can see why the drive thru is so popular, I would never walk into this Wendy's again. Dave Thomas would be embarrassed.
Atmosphere: 1
Food: 3
Service: 4
I had left my wallet at Wendy's on regal in spokane. The associate there named Amanda found my online and got my number to let me know it was safe and secure and ready to be returned. I can't tell you how much this wonder person is appriciated! She really went above and beyond! I would hope there is some sort of recognition and this establishment for her. She definitly deserves a super gold star! Again thank you Amanda for letting people know there is still goodness I this world! You are appriciated!!!
I will be back! - Elizabeth Kosanke
Super nice staff! Clean and our order was uick and complete!
Atmosphere: 5
Food: 5
Service: 5
Very rude and inconsiderate of others, one employee ,would never recommend anyone come here by far the worst Wendy's in spokane or airway heights if your looking for a bad time n rude service n getting berated by an employee for litterlly doing nothing but just asking some questions about the menu, then this is the spot for you I would give this place a negative 5 star but unfortunately the lowest I can give is a zero honestly the attitude and anger and ill mannered behavior that came across to me was just absolutely uncalled for in every way Wendy's manager really need to look into their employees and how they treat others
Atmosphere: 1
Food: 1
Service: 1
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