pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Karla Hayre Bustamante
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
Shrinivas Poojari
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Heather Rae
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳
Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store.
Horrible customer service. Didn't do anything to make it right.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Kiefer Watson
Terrible customer service and no phone service
I’ve had great good from here and tonight was horrible
Avoid the Pinelake store
I just wanted my meal partially comped
And I was told I could have fries
Just ridiculous for what I spent
Sherry Sherry
Went to WS for the 1st time today. On Hwy 96 in Bonaire Ga. Soon as I walked in the lady n the back was rude saying your time said blah blah. I was just telling them my name. Then waited past time for the food. To start ..the drink station all sodas were flat. Next get home wings are cold barely any Sauce on them, way undercooked and no flavor. I mean not a drop of flavor on any wing. This might be the worst food I have eaten in a very long time! I can say I will Nvr be back very disappointing especially after dropping $35.00.
Omega MH
Worst customer service & order was super late from the anticipated time. No apology or anything after submitting feedback on their website. Will not frequent any WingStop again at any location.
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Brian Breyfogle
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
Michelle Oiler
View video in the comments
Yasmin Mijares Salinas
Súper mal servicio en Apple Valley, se tardan de 45 min o más en darte tu comida las papas súper , aplastadas y viejas .
Abigail Johnson
I love the food, and frequent this location a lot. But the last few times I've ordered food from them I've been disappointed. I ordered delivery and when it came it was missing the fries. I tried their contact us option on the website and never heard back from anyone. Then I ordered again tonight, went in to pick up. Got my bag, checked it, again no fries. So I went back up to the counter. They took my bag and I saw them put fries in it, so I head home. When I got home I opened it to find they'd put a small fries in my bag when I'd ordered a large fries. As much as I love the food, I can't keep going somewhere that I don't get what I paid for and there is no customer service or attempt to remedy it.
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳 Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store. Horrible customer service. Didn't do anything to make it right.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Terrible customer service and no phone service I’ve had great good from here and tonight was horrible Avoid the Pinelake store I just wanted my meal partially comped And I was told I could have fries Just ridiculous for what I spent
Went to WS for the 1st time today. On Hwy 96 in Bonaire Ga. Soon as I walked in the lady n the back was rude saying your time said blah blah. I was just telling them my name. Then waited past time for the food. To start ..the drink station all sodas were flat. Next get home wings are cold barely any Sauce on them, way undercooked and no flavor. I mean not a drop of flavor on any wing. This might be the worst food I have eaten in a very long time! I can say I will Nvr be back very disappointing especially after dropping $35.00.
Worst customer service & order was super late from the anticipated time. No apology or anything after submitting feedback on their website. Will not frequent any WingStop again at any location.
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Restaurantji Recommends
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
View video in the comments
Súper mal servicio en Apple Valley, se tardan de 45 min o más en darte tu comida las papas súper , aplastadas y viejas .
I love the food, and frequent this location a lot. But the last few times I've ordered food from them I've been disappointed. I ordered delivery and when it came it was missing the fries. I tried their contact us option on the website and never heard back from anyone. Then I ordered again tonight, went in to pick up. Got my bag, checked it, again no fries. So I went back up to the counter. They took my bag and I saw them put fries in it, so I head home. When I got home I opened it to find they'd put a small fries in my bag when I'd ordered a large fries.
As much as I love the food, I can't keep going somewhere that I don't get what I paid for and there is no customer service or attempt to remedy it.
Atmosphere: 1
Food: 5
Service: 1
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