I was going n line , in my car after work I wanted a sundae , one of the workers came out and said , sir I’m going to ring you out now , cause of I don’t you will have a long wait , this happened today , what great customer service !!! I don’t go to zips that much , IDon’t know why , I live down the road from it , I will now !!!!! Keep up the great work !!!!
kalidoniarae
Best quality Zips you can get in town. Plus the only one to have fried burritos. I LOVE THIS ZIP. Atmosphere becomes a 5 star as soon as you open that lobby. I prder food from here about once a week!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Papa Joe Combo, Cheeseburger, Fries, Onion Rings, Cheese Burrito
Mike D
It's not the Zips you remember....It's no secret that most of the Zips in the area have different owners, but what they all seem to have in common is that the food isn't good any more.The last thing I got from the Zips in Regal was the 2 for $8 Papa Joe deal.The bun was small, but when I tell you the beef and ham were small, I need to go into more detail.The ham seemed to be a single slice of what comes in those blister packs you get from Walmart or WinCo. I kid you not, you could see through it.The beef had to have been about 2oz maximum. Maybe 2.5 inches across and about 1/8" thick, 3/16 if I'm being super generous.What there was a good amount of was lettuce. So, it has that going for it.Food and labor costs are ridiculous. We all know that. But until something changes, I'll skip Zips from now on.
Atmosphere: 1
Food: 1
Service: 2
TJ Harper
Im changing my review because this place here just sucks. it used to be great for the food.Ever since the pandemic this place went downhill and is too expensive and closed on the weekends because of low staff. the inside is never open. And they should sell it back to the franchise which runs the other zips locations. or close down...which would be sad but this place lost its touch it used to have.
Food: 1
Service: 2
Jayson Sykes
I ordered my food and drove home to eat. When I got home I realized they forgot the cheese in my burger. I tried calling but they answered and hung up the phone multiple times. It’s close so I drove back with proof of purchase. When I arrived I was told cheese is extra now and I informed them that the menu stated my burger came with cheese. They told me that’s not the case and If I didn’t like it than not to come back. I asked them if they don’t answer the phone now either and they stated they are too busy, when I was the only car in the drive-thru. I drove off as the customer service was unbelievably garbage. As I’m driving off the employees stood in the windows and flipped me off as another gal employee was clapping her hands and waving her arms for me to come into the building to fight. I have never seen adults behave this poorly and it’s amazing that this place is still in business. I will be sharing this experience with everyone I know and posting it on social network. Save your money and go to a location that is actually professional.
Atmosphere: 1
Food: 1
Service: 1
Ray Biddle
Good food.
Jake L.
Hair in fry sauce, disgusting won't EVER go back, Health dept. needs to do an inspections.
Dorothy Dennis
I just got the chicken strips and fries from the South Regal zips. Amazing the cook did an amazing job and fix my papa Joe last night perfect.
Chicken and fries was very good. Cheeseburger was ok. Gal at drive thru was very nice.
Food: 4
Service: 4
Skyler Strothers
I used to walk here as a kid for a nice burger. Zip's is a dine in place and this one still has not opened the lobby after every other restaurant has done over a year ago? Food is not anything close to what I would except for the new price hikes, if there was a larger volume of the food to match the price it might be worth it.
Atmosphere: 1
Food: 2
Service: 3
Melissa Dobeas
Still drive thru only. I guess they like losing out on tons of business! The prices are also about twice what the other Zips charge.
Service: 1
G F Y
Yeah this store on 29th food is garbage. They get there meat from a local meat shop and this meat shop makes all the employees sign contracts to not tell anyone about how they make the burgers for places like this zips and other drive thus in town. Basically they take the meat that is on the verge of being expired and they take any other garbage meat that's no good and they would just normally throw away and grind it all up together and called a Zips hamburger patty. Delish gets their meat from the same place that's one of the biggest reasons why they advertise never Frozen always fresh if they froze it and save the meat it would probably get you really sick the meat was already garbage before It got to them.
G G
Yeah this stores food is garbage. They get there meat from a local meat shop and this meat shop makes all the employees sign contracts to not tell anyone about how they make the burgers for places like this zips and other drive thus in town. Basically they take the meat that is on the verge of being expired and they take any other garbage meat that's no good and they would just normally throw away and grind it all up together and called a Zips hamburger patty. Delish gets their meat from the same place that's one of the biggest reasons why they advertise never Frozen always fresh if they froze it and save the meat it would probably get you really sick the meat was already garbage before It got to them.
I was going n line , in my car after work I wanted a sundae , one of the workers came out and said , sir I’m going to ring you out now , cause of I don’t you will have a long wait , this happened today , what great customer service !!! I don’t go to zips that much , IDon’t know why , I live down the road from it , I will now !!!!! Keep up the great work !!!!
Best quality Zips you can get in town. Plus the only one to have fried burritos. I LOVE THIS ZIP. Atmosphere becomes a 5 star as soon as you open that lobby. I prder food from here about once a week!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Papa Joe Combo, Cheeseburger, Fries, Onion Rings, Cheese Burrito
It's not the Zips you remember....It's no secret that most of the Zips in the area have different owners, but what they all seem to have in common is that the food isn't good any more.The last thing I got from the Zips in Regal was the 2 for $8 Papa Joe deal.The bun was small, but when I tell you the beef and ham were small, I need to go into more detail.The ham seemed to be a single slice of what comes in those blister packs you get from Walmart or WinCo. I kid you not, you could see through it.The beef had to have been about 2oz maximum. Maybe 2.5 inches across and about 1/8" thick, 3/16 if I'm being super generous.What there was a good amount of was lettuce. So, it has that going for it.Food and labor costs are ridiculous. We all know that. But until something changes, I'll skip Zips from now on.
Atmosphere: 1
Food: 1
Service: 2
Im changing my review because this place here just sucks. it used to be great for the food.Ever since the pandemic this place went downhill and is too expensive and closed on the weekends because of low staff. the inside is never open. And they should sell it back to the franchise which runs the other zips locations. or close down...which would be sad but this place lost its touch it used to have.
Food: 1
Service: 2
I ordered my food and drove home to eat. When I got home I realized they forgot the cheese in my burger. I tried calling but they answered and hung up the phone multiple times. It’s close so I drove back with proof of purchase. When I arrived I was told cheese is extra now and I informed them that the menu stated my burger came with cheese. They told me that’s not the case and If I didn’t like it than not to come back. I asked them if they don’t answer the phone now either and they stated they are too busy, when I was the only car in the drive-thru. I drove off as the customer service was unbelievably garbage. As I’m driving off the employees stood in the windows and flipped me off as another gal employee was clapping her hands and waving her arms for me to come into the building to fight. I have never seen adults behave this poorly and it’s amazing that this place is still in business. I will be sharing this experience with everyone I know and posting it on social network. Save your money and go to a location that is actually professional.
Atmosphere: 1
Food: 1
Service: 1
Good food.
Hair in fry sauce, disgusting won't EVER go back, Health dept. needs to do an inspections.
I just got the chicken strips and fries from the South Regal zips. Amazing the cook did an amazing job and fix my papa Joe last night perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Cheeseburger, Fries, Onion Rings, Hamburger
Poorly managedAlways out of somethingStaff is always missingGet your staff in order. You're making Zips look bad.
Atmosphere: 1
Food: 1
Service: 1
Typical zips, friendly staff. Food is definitely edible!
Restaurantji Recommends
Chicken and fries was very good. Cheeseburger was ok. Gal at drive thru was very nice.
Food: 4
Service: 4
I used to walk here as a kid for a nice burger. Zip's is a dine in place and this one still has not opened the lobby after every other restaurant has done over a year ago? Food is not anything close to what I would except for the new price hikes, if there was a larger volume of the food to match the price it might be worth it.
Atmosphere: 1
Food: 2
Service: 3
Still drive thru only. I guess they like losing out on tons of business! The prices are also about twice what the other Zips charge.
Service: 1
Yeah this store on 29th food is garbage. They get there meat from a local meat shop and this meat shop makes all the employees sign contracts to not tell anyone about how they make the burgers for places like this zips and other drive thus in town. Basically they take the meat that is on the verge of being expired and they take any other garbage meat that's no good and they would just normally throw away and grind it all up together and called a Zips hamburger patty. Delish gets their meat from the same place that's one of the biggest reasons why they advertise never Frozen always fresh if they froze it and save the meat it would probably get you really sick the meat was already garbage before It got to them.
Yeah this stores food is garbage. They get there meat from a local meat shop and this meat shop makes all the employees sign contracts to not tell anyone about how they make the burgers for places like this zips and other drive thus in town. Basically they take the meat that is on the verge of being expired and they take any other garbage meat that's no good and they would just normally throw away and grind it all up together and called a Zips hamburger patty. Delish gets their meat from the same place that's one of the biggest reasons why they advertise never Frozen always fresh if they froze it and save the meat it would probably get you really sick the meat was already garbage before It got to them.