BigFoot Java
20709 WA-410, Sumner
(253) 826-5560
Recent Reviews
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I love this place and 95% of the men or women working there are great people to talk to also.
Atmosphere: 5
Food: 3
Service: 4
I normally love their coffee, and even though it takes awhile normally, its still reasonable. We waited 10 minutes in line, 2 people ahead of us on our side. Our side did not move. We watched 4 cars on the other side go through and leave. They never served the person in the truck two up from us. We finally left as they started serving the 5th car on the opposite side. There was no sign saying that side was closed, no one came out to tell the line anything. Very disappointing.
Atmosphere: 1
Service: 1
Genuinely impressive how long it took to get our drinks. Ridiculous. 15 minutes for three drinks with no other cars.
Atmosphere: 1
Food: 2
Service: 1
My 1st visit was awesome...white mocha w/whip accompanied by a wonderfully delicious Cranberry-Orange frosted quick bread!
Atmosphere: 5
Food: 5
Service: 5
Coffee is always good at Big Foot but this location was super slow. We waited about 20 minutes in line. Only 2 cars ahead of us. Most shops start making your drinks as you order but this one waited until our transaction was complete and handed us our card back before even starting drinks.
Atmosphere: 4
Food: 5
Service: 3
Best baristas in town!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Can 32oz - Unicorn Dream
Regarding BONNEY LAKE (which doesn’t pull up to review) so I’m dropping my review here.
Sorry Sumner!
One Star for the Bonney Lake location strictly because the manager there (short gal with black hair) is so horrendously awful to the employees. I have seen her degrading them, yelling at them, acting condescending overall so many times that I finally said something. The “manager” identified herself as such and said I could go somewhere else. I will. I cannot watch her disgusting behavior even one more time.
I hope upper management gets clued in because there is no way her behavior is in line with the company’s values.
Good coffee choice, appreciate the hospitality and hours of availability.
Atmosphere: 5
Service: 5
Was here waiting for a while around 3am September 6th and the barista was just talking to a friend of hers and not working. Ended up just leaving. (Bonnie lake)
Service: 1
Great quickie coffee spot
Restaurantji Recommends
The Barista was fantastic ! But the Manager was so rude and condescending to the Barista, I was mortified ! Bigfoot failed their employees !!!
Atmosphere: 3
Food: 5
Service: 4
Just ran over for a couple of smoothies on a hot afternoon. They were excellent. Fun drinks menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 20 - Yummy Y'Orange Yeticicle
Madi is extremely rude
Atmosphere: 1
Food: 1
Service: 1
They accept cash but you don't get your change back as a gift card.
Atmosphere: 5
Food: 5
Service: 5
I love every batista at my BigFoot in Bonney Lake! They're so upbeat, they are always a bright spot!
Atmosphere: 5
Service: 5
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