I went this evening and asked for a lettuce wrap. When I was informed that thy didn't do them before I can even finish my sentence. I then called and asked to speak to someone I can report a complaint to. The last asked me how can she help me when I informed her that I was in the drive thru that very moment and I asked for a lettuce wrap. She then also informed me that thy didn't do them there. I then asked her to give me the number to someone hire then her because I know every business has a 1800 number for complaints and she refused to give me the number. I then asked to have a wopper without the buns and she said thy don't do that there either and told me to call Monday morning. I left without spending a dollar there. This was my first time ever experiencing this kind of service from them. As a Customer burger king states have it ur way and apparently that's false Advertisement because thy couldn't make my hamburger the way I was trying to order it. Just so you know not all people can eat bread or choice not to eat bread because of there diets. And I'm so against this. For having a child who is diabetic and can't even Minus the buns on a hamburger. Smh.
eric j
Always making you pull to the front of the store even on the online orders. So they not telling the truth about drive thru times.
Helen Smith
I actually like the food & service here. But I'm not happy how they have let the entrance become so bad with holes, especially the giant one that my tire went in. Bam, the water was covering it. When I mentioned it, the manager lied and said it was the hotels responsibility. Not even. It does not take you anywhere, but Burger King.
Alicia Hardin
They forgot a burger and mislabeled another. Went thru drive thru.
Sherry Cienfuegos
Horrible customer service! Went through the drive thru for some food. The code i was using they kept saying I wouldn't work. I asked if there was anything they could do. They said no. I asked to speak to manager.. I showed her the code even refreshed it for her and she said they're nothing she could do. Meanwhile a tall boy was standing behind her giggling. Everytime I go to BK in Sunnyside it's bottle mess! They are rude and always make us wait. Honestly they should close this place down or hire better employees
Kailey Hamby
Gave me a ripped up bun on my burger.
fabiola castro
Very bad taste atmosphere, super dirty, cold food and it took a long time. They overcharged me and my order was wrong, I spoke to the manager and instead of modifying it they raised the price
Atmosphere: 1
Food: 1
Service: 1
Greg Snyder
I ordered a kids meal and 2 5 dollar meal inside and half of the tables weren't cleaned and our meals took 20 minutes and everything was cold I was very disappointed
Queen Angellica
Honestly great every time. Hot hot hot fries and never a messy burber!
The team consisting of drive thru tech Juan, food delivery girl and manager, Lorena, and chef in the back, Teresa.... Rocked my order out of the park!! I have a specialty order every time at every burger King that is so easy to get wrong but they totally nailed it! And all of them I interacted with were so sweet happy and served me so well!! Thank you team work!
Vegetarian options: The impossible Whopper saves my crave for meat!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Vidal Diaz
Always have to wait 15 to 20 minutes in the parking lot for my drive-through order, even when there's no other cars waiting. Awful service!!
Atmosphere: 1
Food: 1
Service: 1
Chucho Sanchez
We were here for an HOUR. and there were people here way later then we were here and they got there food before us and the staff looked extremely lazy and we wanted out refund and they just took our recipt and left without saying anything and the we had to wait 20 mins EXTREMELY HORRIBLE !!!!
I went this evening and asked for a lettuce wrap. When I was informed that thy didn't do them before I can even finish my sentence. I then called and asked to speak to someone I can report a complaint to. The last asked me how can she help me when I informed her that I was in the drive thru that very moment and I asked for a lettuce wrap. She then also informed me that thy didn't do them there. I then asked her to give me the number to someone hire then her because I know every business has a 1800 number for complaints and she refused to give me the number. I then asked to have a wopper without the buns and she said thy don't do that there either and told me to call Monday morning. I left without spending a dollar there. This was my first time ever experiencing this kind of service from them. As a Customer burger king states have it ur way and apparently that's false Advertisement because thy couldn't make my hamburger the way I was trying to order it. Just so you know not all people can eat bread or choice not to eat bread because of there diets. And I'm so against this. For having a child who is diabetic and can't even Minus the buns on a hamburger. Smh.
Always making you pull to the front of the store even on the online orders. So they not telling the truth about drive thru times.
I actually like the food & service here. But I'm not happy how they have let the entrance become so bad with holes, especially the giant one that my tire went in. Bam, the water was covering it. When I mentioned it, the manager lied and said it was the hotels responsibility. Not even. It does not take you anywhere, but Burger King.
They forgot a burger and mislabeled another. Went thru drive thru.
Horrible customer service! Went through the drive thru for some food. The code i was using they kept saying I wouldn't work. I asked if there was anything they could do. They said no. I asked to speak to manager.. I showed her the code even refreshed it for her and she said they're nothing she could do. Meanwhile a tall boy was standing behind her giggling. Everytime I go to BK in Sunnyside it's bottle mess! They are rude and always make us wait. Honestly they should close this place down or hire better employees
Gave me a ripped up bun on my burger.
Very bad taste atmosphere, super dirty, cold food and it took a long time. They overcharged me and my order was wrong, I spoke to the manager and instead of modifying it they raised the price
Atmosphere: 1
Food: 1
Service: 1
I ordered a kids meal and 2 5 dollar meal inside and half of the tables weren't cleaned and our meals took 20 minutes and everything was cold I was very disappointed
Honestly great every time. Hot hot hot fries and never a messy burber!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Hamburger
Quick bite traveling home ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Patty
Restaurantji Recommends
Thankyou burgerking for letting me hang there sometimes I really appreciate it.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Impossible Whopper, Classic Wrap Spicy Wrap Honey Mustard Wrap
Thankyou burgerking for letting me hang there sometimes I really appreciate it.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
The team consisting of drive thru tech Juan, food delivery girl and manager, Lorena, and chef in the back, Teresa.... Rocked my order out of the park!! I have a specialty order every time at every burger King that is so easy to get wrong but they totally nailed it! And all of them I interacted with were so sweet happy and served me so well!! Thank you team work!
Vegetarian options: The impossible Whopper saves my crave for meat!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Always have to wait 15 to 20 minutes in the parking lot for my drive-through order, even when there's no other cars waiting. Awful service!!
Atmosphere: 1
Food: 1
Service: 1
We were here for an HOUR. and there were people here way later then we were here and they got there food before us and the staff looked extremely lazy and we wanted out refund and they just took our recipt and left without saying anything and the we had to wait 20 mins EXTREMELY HORRIBLE !!!!
Atmosphere: 1
Food: 1
Service: 1
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