Burger Ranch
706 Yakima Valley Hwy, Sunnyside
(509) 837-3003
Recent Reviews
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Hours of service need to be updated. No greeting No smiles Depressing atmosphere.Good food.
Atmosphere: 1
Food: 5
Service: 1
Best Burgers in town especially Sunnyside ? ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Big Ranch Burger
The go to place for fried asparagus and a ranch burger.
Atmosphere: 3
Food: 4
Service: 3
My partner & I were one of the two couples there, when we got our food it was cool
Always good when in town
Atmosphere: 3
Food: 4
Service: 3
Place was CLEAN! Food was absolutely AMAZING! First time here, and will definitely be making the trip to stop by again! The chicken bacon Swiss was to die for! And they have the cutest desserts! Best place for a old timey burger joint feel but modernized!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Ranch Burger
Friendly service and clean environment. Food served quick and hot. Pork roll- pig in a blanket!!
Parking: Free lot next to the restaurant
Wheelchair accessibility: Wheelchair parking spaces, no automatic door. Only 1 door.
Atmosphere: 5
Food: 5
Service: 5
Was in my opinion the best in the valley better than Prossers Burger ranch!!! Better than McDonalds and Burger King and Dairy Que its always good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Ranch Burger
They have great food I love their burgers ?♥️
Parking: It's a little bit ok but when your leaving the coffee shop and the customers take to much space to get out of the restaurant
Kid-friendliness: They don't talk much to the kids at all only with adults
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Big Ranch Burger
I can't personally speak for the service, I find it interesting with the same patterns at the various fast food places, inc at the different burger ranch franchises, also how often that about they mostly get half good and half bad reviews, there is the employee issues depending on when their employed but there's more going on. It's too bad as burger ranch normally has real good food that need not be fancy and still good and "it's the sauce that does it" "maybe as the burgers don't get in the way of it", lol! I see alot of issues of employees resenting their work, blaming customers for their mistakes, too many posted signs to lecture, rude and silly acting employees not reprimanded, getting kicked out or not refunded for bad orders and i see its happened more than once, no hair nets, using the same gloves to handle everything, frequent overcharging IDK how that just happens unless your seriously not paying attn but yes, obnoxiously getting orders wrong even repeatedly, workplace confusion issues, being stingy about sauces, the burgers are either too fatty or stingy, or cold, too raw, either making light of it or getting mad when their called out for wrong orders, being angry at orders even being placed, unnecessary line commotion that distracts customer enjoyment, getting too little fries or nuggets or chicken strips or literally, discrepancy about closing hours, cold and soggy or hard fries, sloppy orders, underdone, really undeserving rude service, shouting at customers for nothing, getting mad that they have to be attentive, very slow wait times, inattentive employees all around, issues trying to reach mgmt, bad and rude management, etc but other reviews seem sure "their the best places on earth". Mind you, im aware these jobs won't always have ideal employees but too often it's said how the quality of them goes downhill over time, too, id sure hope not burger ranch had always been a great place to stop and for lunch in school, etc. Burger ranch is hardly the only fast food to have it's share of bad reviews it just makes me think there's more going on out there, corporate and etc. Gotta wonder
Restaurantji Recommends
The fries were soggy, even after asking for them to be "crispy". When I tried to communicate my frustration I was told that I was wrong and that couldn't possibly be true. I asked for a name, a manger, anything, but the individual continued to tell me how wrong I was. Mind you, I'm sitting here with soggy, limp, oil soaked fries.
Cut to the next day, I call again, come to find out the rude individual was none other than the owner. Apparently they are doing VERY well and don't need to worry about customer service in a small town.
Atmosphere: 1
Food: 1
Service: 1
Like a jail in here so many signs on not what to do
Atmosphere: 1
Food: 1
Service: 1
I ate here with my sister after dropping off my niece. Not sure if it was just a good day or a really good crew but the food was great and the service was too. We were not asked if our food was to go or to stay and when we received our food, I asked for a bag to make it to go. The gentleman offered to bag it for us instead of just handing me the bag. It might not seem like much, but I haven’t seen anyone immediately. Try and fix their mistake in that way. I will definitely be visiting here again.
Atmosphere: 4
Food: 4
Service: 4
Delicious place to eat definitely recommend it
Atmosphere: 5
Food: 5
Service: 5
The burgers were good. Fresh toppings, hot fries. The atmosphere is lacking, but clean and that’s a big plus. The vibe was brought down by the service. The guy who took our order was unfriendly so we didn’t bother asking him to explain the sizes. Pay attention to the different options if you get a burger.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Ranch Burger
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