These guys are fantastic. Myself and my coworkers stop here regularly for lunch and they're always on top of things, even remembering the extra sauce every time. Food is hot and fresh and the fries are crispy, everything you could want in a fast food place.
Atmosphere: 4
Food: 5
Service: 5
Mary Williams
Edit: To the owner, I already reached out to that site, and have heard nothing back. Was there a specific option to choose? I didn't select the refund option because we weren't able to buy any food! I selected app support because that's the first and biggest problem. As for your drivethrough functioning correctly, I'm sure it does! For cars that fit under your height limit. But not humans walking, or campers. Did you read an Ai summary instead of my whole long thing?
---------- I can't tell you what the food was like, because try as we might, we couldn't buy any! We were there, we had money, we were starving! It was late, and the only food place open on this exit. We are on the road in a camper, traveling through.
I tried to order ahead on the app and ran into a ridiculous obstacle. The passcode system they use to log you into your app through your email only links back to iPhones, not Androids. So if you use an Android phone, you can't log into your app, and can't order food that way.
Ok fine, we'll just order inside. Ope we can't; the lobby is closed! Drivethrough only. But we're in a camper so we can't drive through there, too tall.
So my husband *walked* through the Drivethrough line, yes, with cars in front and behind him. It was a long line. And when he got there, the order window didn't register his presence, because it apparently has a car sensor but he's not a car.
So after all those efforts, still standing in the Jack in the Box parking lot looking straight at an open restaurant, starving, we had to drive away with no food, more hungry than ever.
(Why not call in the order on the phone, you ask? Because I have a disability where phone calls are not an option for me. I should be able to order food in any of the other gazillion ways available, but alas...I could not).
Sonja Madsen
Long wait, all tables were dirty, food was mediocre... bathrooms not working.
Atmosphere: 2
Food: 3
Service: 2
Daniel \u0026 Sabrina “Danthehandyman” Castillo
Decent food decent price
Atmosphere: 3
Food: 3
Service: 3
RV Adventurer
When I approached the counter to order my food, I was greeted by two friendly team members who took my food order right away. I gave this restaurant one star not because of the two team members but because when the manager took over, he was not friendly, didn't even respond when I said thank you and when his ice machine was out and I asked for ice eith my soda, my request seemed to have bothered him. If he managed his staff a nice machine properly, he wouldn't have to be tasked with this request. I worked in the restaurant business over 20 years and their soda and ice machine was disgusting. It was very clear that this store does not properly clean and maintain it.each day. I had to go order and just plain gross and my fries were not hot and wilty. This was my first Jack in the Box experience and I will not go back again. In-N-Out Burger is my go-to but unfortunately there wasn't one in the area I was traveling through and neither was a McDonald's.
Atmosphere: 3
Food: 1
Service: 3
Jairo Peñaloza
I love jack in the box but when I ate inside the restaurant there was like 20 flies no exaggeration but the food was still very great
Atmosphere: 3
Food: 5
Service: 3
Yvonne White
An ok food experience... Very little customer service and engagement from the staff.
Atmosphere: 3
Food: 3
Service: 3
Margarita Sandoval
The food was not good the meat looked and tasted old
Atmosphere: 4
Food: 2
Service: 4
Maria U
Sign up for the app! You'll get good deals and the food is always on point!
We live around 7 miles away from this Jack in the Box and decided to get some dinner. We drove over to get some food and we went back home to eat with our family. We opened our bags and not only were the large curly fries filled halfway, but we were also missing items. So, we decided to call them. We called this Jack in the Box twice but they did not pick up. Now we have to drive all the way over just to get our money back. Crazy and severely disappointing.
Nicholas Foster
the food is great the free Wi-Fi is it nice luxury and the 24-hour service is a must have
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Spicy Sriracha Burger, Jumbo Jack
Jason Owens
Can’t take your order in the mornings because they’re always updating their systems. This place is a joke. Will not be going back.
These guys are fantastic. Myself and my coworkers stop here regularly for lunch and they're always on top of things, even remembering the extra sauce every time. Food is hot and fresh and the fries are crispy, everything you could want in a fast food place.
Atmosphere: 4
Food: 5
Service: 5
Edit: To the owner, I already reached out to that site, and have heard nothing back. Was there a specific option to choose? I didn't select the refund option because we weren't able to buy any food! I selected app support because that's the first and biggest problem. As for your drivethrough functioning correctly, I'm sure it does! For cars that fit under your height limit. But not humans walking, or campers. Did you read an Ai summary instead of my whole long thing?
----------
I can't tell you what the food was like, because try as we might, we couldn't buy any! We were there, we had money, we were starving! It was late, and the only food place open on this exit. We are on the road in a camper, traveling through.
I tried to order ahead on the app and ran into a ridiculous obstacle. The passcode system they use to log you into your app through your email only links back to iPhones, not Androids. So if you use an Android phone, you can't log into your app, and can't order food that way.
Ok fine, we'll just order inside. Ope we can't; the lobby is closed! Drivethrough only. But we're in a camper so we can't drive through there, too tall.
So my husband *walked* through the Drivethrough line, yes, with cars in front and behind him. It was a long line. And when he got there, the order window didn't register his presence, because it apparently has a car sensor but he's not a car.
So after all those efforts, still standing in the Jack in the Box parking lot looking straight at an open restaurant, starving, we had to drive away with no food, more hungry than ever.
(Why not call in the order on the phone, you ask? Because I have a disability where phone calls are not an option for me. I should be able to order food in any of the other gazillion ways available, but alas...I could not).
Long wait, all tables were dirty, food was mediocre... bathrooms not working.
Atmosphere: 2
Food: 3
Service: 2
Decent food decent price
Atmosphere: 3
Food: 3
Service: 3
When I approached the counter to order my food, I was greeted by two friendly team members who took my food order right away. I gave this restaurant one star not because of the two team members but because when the manager took over, he was not friendly, didn't even respond when I said thank you and when his ice machine was out and I asked for ice eith my soda, my request seemed to have bothered him. If he managed his staff a nice machine properly, he wouldn't have to be tasked with this request. I worked in the restaurant business over 20 years and their soda and ice machine was disgusting. It was very clear that this store does not properly clean and maintain it.each day. I had to go order and just plain gross and my fries were not hot and wilty. This was my first Jack in the Box experience and I will not go back again. In-N-Out Burger is my go-to but unfortunately there wasn't one in the area I was traveling through and neither was a McDonald's.
Atmosphere: 3
Food: 1
Service: 3
I love jack in the box but when I ate inside the restaurant there was like 20 flies no exaggeration but the food was still very great
Atmosphere: 3
Food: 5
Service: 3
An ok food experience... Very little customer service and engagement from the staff.
Atmosphere: 3
Food: 3
Service: 3
The food was not good the meat looked and tasted old
Atmosphere: 4
Food: 2
Service: 4
Sign up for the app! You'll get good deals and the food is always on point!
Atmosphere: 5
Food: 5
Service: 5
Rude and very bad service.
Restaurantji Recommends
The curly fries are the best!!
We live around 7 miles away from this Jack in the Box and decided to get some dinner. We drove over to get some food and we went back home to eat with our family. We opened our bags and not only were the large curly fries filled halfway, but we were also missing items. So, we decided to call them. We called this Jack in the Box twice but they did not pick up. Now we have to drive all the way over just to get our money back. Crazy and severely disappointing.
the food is great the free Wi-Fi is it nice luxury and the 24-hour service is a must have
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Spicy Sriracha Burger, Jumbo Jack
Can’t take your order in the mornings because they’re always updating their systems. This place is a joke. Will not be going back.
Atmosphere: 2
Food: 3
Service: 1
Don't go it's bad
Atmosphere: 1
Food: 1
Service: 1
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