McDonald's
2200 Yakima Valley Hwy, Sunnyside
(509) 837-5066
Recent Reviews
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The front lady was so sweet even though it was kinda small talk 😘🥰 and her worker man he made me wanna apply lol join tha team but that would be distraction to the work atmosphere lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mccafé Caramel Iced Coffee
Always getting orders wrong and not making the orders right
I hate when I put in an online order I still have to wait during my lunch
My only issue was I told them what I wanted they read it back to me 2 times and still got it wrong, they did not put 2 medium fries in my order
Atmosphere: 3
Food: 4
Service: 2
Yoh they slacked on my drink but it’s Mickey D’s who cares. But Simon came in clutch.
Atmosphere: 3
Food: 4
Service: 1
Sweet tea was a little burnt and food was alright. Good fries a little crispy but not enough mac sauce on the big Mac and too much lettuce
Atmosphere: 5
Food: 4
Service: 5
They treat doordash employees like trash. Ignore them, put the orders on the back burner to all other business. This morning (830) an order sat on their counter, not even under heat, for well over 10 minutes, waiting on a drink. The RUDE employee, chit chatting with his co workers, ringing up customers up front, completely abandoned the doordash bag of food, while i watched and waited. Collected cash then would go complete those orders (no hand washing in between cash and touching food, and no gloves), still abandoning the doordash order. I asked him to remake the now cold food after 10 minutes on counter. He ignored me, yet clearly heard me. I again asked, what is the wait on the drink? Again, ignored. FINALLY, he got the drink, closed the bag and literally tossed the bag towards me and turned and walked away. And of course, the customer complained about his cold food, as if it was my fault, I took the hit on a review. Do better mcdonald's. Your to go business is still business and shouldn't be ignored nor treated this way.
Food: 1
Service: 1
They are fast and good service
Atmosphere: 5
Food: 5
Service: 5
today 5-16-25 I ordered online they took a a couple minutes and my food was still cold
Atmosphere: 5
Food: 1
Service: 2
I do like your guyses food but you guys are starting to get a little too expensive on your chicken nuggets that is ridiculous and stupid that's the only thing that I'm not liking is that the food is getting way too high
Restaurantji Recommends
Always a long wait, even if you use the app and order a head. If it's late on the weekend you're gonna be waiting at least 7 minutes in the drive thru.
Great place taste really good and they got a cutie working there no disrespect by all means
4/10/25 i ordered online on app for sunnyside Wa location. I arrived at 5:05am. The employee greeted me at the window and pulled me forward. Even though I was the only person in line. As a former employee of mc donalds. I know people to this to keep TIMES down. After waiting 15 mins in the 3rd window i got out of my truck and walked up to the window and asked how long on my food. Well when they pushed me forward and cleared my order from the screen they forgot about my order. So about this time it was almost 5:20. This made me late to work. Not only did i not get my food but I was also late to work. Sunnyside mc Donalds. Need to do better. I left after getting a refund at 5:25am. This is so bad in all different ways. Not only did I order online to get to work on time, they took forever. This needs to be addressed to not pull people early because they get forgotten and messes up people morings.
Anna from McDonalds had super great customer service! Went out of her way to fix our order very much appreciate her & I hope she gets acknowledged for her hard work & great costumer service, she should definitely get a bonus
This McDonald's is a tribute to self-service without the backup. Machines take your order but the staff still have to process your payment. The staff are lax and uninterested and were outright rude to us..... Perhaps because it is in an area that is predominantly Latino and we are Caucasian... Who knows. We ordered two quarter pounders with cheese. The cheese was missing, it was tasteless, no lettuce etc which I believe should have been there and the two were nearly $12. Luckily we won't be eating there again as we live elsewhere. This was the worst McDonald's I have ever been to...
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