Horrible customer services from employees and managers!!! They refused my services because I called out their worker for being rude to me!!
Atmosphere: 1
Food: 1
Service: 1
True To size
They argue with you about your food and they have ROACHES!!! Rude and could do better.
Atmosphere: 1
Food: 1
Service: 1
Ash
Not only last did we recieve horrible customer service with an employee being impatient in the drive thru with an elderly person trying to order... tonight we tried to order through the app & place it at the wrong taco bell 50 miles away, tried to cancel & i could NOT understand what she was saying. I called back 3 times & finally understood that she couldnt do anything about it to contact customer service that was closed. She refused to tell me her name for reference with customer service & hung up on me. So our $40 went down the drain & expect a full refund for an order we can't receive
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Chipres
Waited almost an hour for our food !
Service: 1
Olga Nunez
I had an amazing experience at Taco Bell! Ty provided outstanding customer service friendly, attentive, and incredibly helpful. He made sure my order was perfect and kept a positive attitude the entire time. It’s always great to be greeted by someone who truly cares about the customer experience. Huge shout-out to Ty for making my visit exceptional! I’ll definitely be coming back. 🌮😊
Ellen \u0026 Ken Iverson
Food delivery in a mostly empty lobby was extremely slow. Took more than 20 minutes. The Crunchwrap came with NO meat! Not the best experience at 4:00 pm in afternoon 11/1/25.
Atmosphere: 3
Food: 2
Service: 2
z
I went to tacobell earliler, and the worker was rude, they were supposed to ask what side I wanted and i said nachos and cheese and they gave me the cinnamon twists, when i received the supreme box i asked if i can switch for the nachos because i like them more. they said they couldn’t and didn’t even apologize. also forgot my soda. All my other experiences were great i was just upset about this one.
Food: 3
Service: 1
Julian Vicente
VERY UNPROFESSIONAL MANAGER SERIOUSLY NEEDS IMMEDIATE RETRAINING, TERRIBLE CUSTOMER SERVICE FROM MANAGER, MANAGER RUDE TO CUSTOMERS
Tuesday October 14 10:15 AM
Breakfast is supposed to be served until 10:45 according to taco bells website & app. We came to get breakfast around 10:15 they helped us order just to say they are out of eggs (which in Taco Bell language just means they don’t want to make more) so as our cashier is trying to figure out a alternative with us, the manager starts yelling over her and the cashier LITERALLY HAD TO APOLOGIZE AND SAY SHE DOESN’T KNOW WHATS GOING ON!😂 when we agreed on a alternative the VERY UNPROFESSIONAL Manager rudely hands the money, and would no longer let us order a alternative. We then realized that we had handed them a $20 bill, and only got refunded $16.65 for the breakfast items. I walked back in, and let the cashier know about the mistake, she nicely went and told the manager in the very back of the kitchen, and all the way from the lobby I could hear the rude manager yelling that there was a drink on the order, and that she’s not going to refund us ect. The cashier then lets me know and I ask to speak to the manager. She then comes out and asked very rudely what the problem was I told her I came for breakfast not a soda. She then storms off with the drink dumps it dramatically and starts being aggressive with the cash register in the back getting my change.
Oh and I didn’t even get my full $20 back THE MANAGER SHORTED ME MY CHANGE! 🤦♂️ COUNT YOUR CHANGE IF YOU ARE REFUNDED AT THIS TACO BELL LOCATION!!
this is not how a manager should treat loyal customers. Will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Tom Gacy
The Taco Bell in Sunnyside was a very disappointing experience. The service was slow, disorganized, and the staff didn’t seem to care about fixing mistakes with my order. On top of that, the area outside the restaurant doesn’t feel very safe — there were people hanging around, loitering, and street racing in the parking lot, which made the whole visit stressful and uncomfortable. I won’t be coming back here, and I’d caution others to be aware of the situation if they do visit.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla, Black Beans
Better Travel Guide
I was really frustrated with my experience at the Taco Bell in Sunnyside. The service was slow, messy, and the staff didn’t seem to care at all. My order was wrong, and when I tried to get it fixed, it felt like I was being completely ignored. I left feeling annoyed, disappointed, and honestly like my time didn’t matter. It’s such a shame because Taco Bell can be a quick, easy option, but this location made the whole experience stressful and unpleasant.
I ordered a dragon fruit agua fresca, and it was just water with strawberries cutting in pieces in it with no flavor ar all . Disgusting
Atmosphere: 4
Food: 2
Service: 3
diana luna
Extremely slow literally took 50 mins and all I order was a burrito, cinnamon twist and a drink. Not even exaggerating there were more than 20 people also waiting for their food drive thru was empty only had 2 cars. There were two employees with their phones out texting and in top of that they forgot my cinnamon twist.
Atmosphere: 1
Food: 1
Service: 1
Sonja Madsen
One of the worst taco bells in the area.. slow, cold food, dirty inside, sat there for 20 minutes before finally getting our food. Just pathetic!!!
Atmosphere: 1
Food: 1
Service: 1
Julian
Horrible food and rude service when I asked for no cheese because I’m lactose intolerant do not recommend this restaurant and good luck finding an employee to unlock the bathroom.
Atmosphere: 1
Food: 1
Service: 1
Carmen Driesen
This location consists of using either the app or the self-service kiosks. Employees are busy with filling orders and are not as helpful as anticipated.
Horrible customer services from employees and managers!!! They refused my services because I called out their worker for being rude to me!!
Atmosphere: 1
Food: 1
Service: 1
They argue with you about your food and they have ROACHES!!! Rude and could do better.
Atmosphere: 1
Food: 1
Service: 1
Not only last did we recieve horrible customer service with an employee being impatient in the drive thru with an elderly person trying to order... tonight we tried to order through the app & place it at the wrong taco bell 50 miles away, tried to cancel & i could NOT understand what she was saying. I called back 3 times & finally understood that she couldnt do anything about it to contact customer service that was closed. She refused to tell me her name for reference with customer service & hung up on me. So our $40 went down the drain & expect a full refund for an order we can't receive
Atmosphere: 1
Food: 1
Service: 1
Waited almost an hour for our food !
Service: 1
I had an amazing experience at Taco Bell! Ty provided outstanding customer service friendly, attentive, and incredibly helpful. He made sure my order was perfect and kept a positive attitude the entire time. It’s always great to be greeted by someone who truly cares about the customer experience. Huge shout-out to Ty for making my visit exceptional! I’ll definitely be coming back. 🌮😊
Food delivery in a mostly empty lobby was extremely slow. Took more than 20 minutes. The Crunchwrap came with NO meat! Not the best experience at 4:00 pm in afternoon 11/1/25.
Atmosphere: 3
Food: 2
Service: 2
I went to tacobell earliler, and the worker was rude, they were supposed to ask what side I wanted and i said nachos and cheese and they gave me the cinnamon twists, when i received the supreme box i asked if i can switch for the nachos because i like them more. they said they couldn’t and didn’t even apologize. also forgot my soda. All my other experiences were great i was just upset about this one.
Food: 3
Service: 1
VERY UNPROFESSIONAL MANAGER SERIOUSLY NEEDS IMMEDIATE RETRAINING, TERRIBLE CUSTOMER SERVICE FROM MANAGER, MANAGER RUDE TO CUSTOMERS
Tuesday October 14 10:15 AM
Breakfast is supposed to be served until 10:45 according to taco bells website & app. We came to get breakfast around 10:15 they helped us order just to say they are out of eggs (which in Taco Bell language just means they don’t want to make more) so as our cashier is trying to figure out a alternative with us, the manager starts yelling over her and the cashier LITERALLY HAD TO APOLOGIZE AND SAY SHE DOESN’T KNOW WHATS GOING ON!😂 when we agreed on a alternative the VERY UNPROFESSIONAL Manager rudely hands the money, and would no longer let us order a alternative. We then realized that we had handed them a $20 bill, and only got refunded $16.65 for the breakfast items. I walked back in, and let the cashier know about the mistake, she nicely went and told the manager in the very back of the kitchen, and all the way from the lobby I could hear the rude manager yelling that there was a drink on the order, and that she’s not going to refund us ect. The cashier then lets me know and I ask to speak to the manager. She then comes out and asked very rudely what the problem was I told her I came for breakfast not a soda. She then storms off with the drink dumps it dramatically and starts being aggressive with the cash register in the back getting my change.
Oh and I didn’t even get my full $20 back THE MANAGER SHORTED ME MY CHANGE! 🤦♂️ COUNT YOUR CHANGE IF YOU ARE REFUNDED AT THIS TACO BELL LOCATION!!
this is not how a manager should treat loyal customers. Will not be coming back
Atmosphere: 1
Food: 1
Service: 1
The Taco Bell in Sunnyside was a very disappointing experience. The service was slow, disorganized, and the staff didn’t seem to care about fixing mistakes with my order. On top of that, the area outside the restaurant doesn’t feel very safe — there were people hanging around, loitering, and street racing in the parking lot, which made the whole visit stressful and uncomfortable. I won’t be coming back here, and I’d caution others to be aware of the situation if they do visit.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla, Black Beans
I was really frustrated with my experience at the Taco Bell in Sunnyside. The service was slow, messy, and the staff didn’t seem to care at all. My order was wrong, and when I tried to get it fixed, it felt like I was being completely ignored. I left feeling annoyed, disappointed, and honestly like my time didn’t matter. It’s such a shame because Taco Bell can be a quick, easy option, but this location made the whole experience stressful and unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Restaurantji Recommends
I ordered a dragon fruit agua fresca, and it was just water with strawberries cutting in pieces in it with no flavor ar all . Disgusting
Atmosphere: 4
Food: 2
Service: 3
Extremely slow literally took 50 mins and all I order was a burrito, cinnamon twist and a drink. Not even exaggerating there were more than 20 people also waiting for their food drive thru was empty only had 2 cars. There were two employees with their phones out texting and in top of that they forgot my cinnamon twist.
Atmosphere: 1
Food: 1
Service: 1
One of the worst taco bells in the area.. slow, cold food, dirty inside, sat there for 20 minutes before finally getting our food. Just pathetic!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible food and rude service when I asked for no cheese because I’m lactose intolerant do not recommend this restaurant and good luck finding an employee to unlock the bathroom.
Atmosphere: 1
Food: 1
Service: 1
This location consists of using either the app or the self-service kiosks. Employees are busy with filling orders and are not as helpful as anticipated.
Atmosphere: 3
Food: 3
Service: 3
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