Some of the worst customer service I have ever experienced. I walk to no one but two elderly customers waiting in line when the female manager, rolled her eyes and said it’s gonna be a long wait. Once we smiled and nodded, she then started again how they have multiple sandwiches ahead and it’s gonna be a “very long wait” yet again, once we nodded and said no problem, she was noticeably upset and said “don’t be picky, we are low on bread also.” It was so clear that she wanted everyone to leave and I have never felt so undervalued as a paying customer. Whoever owns this establishment, I feel bad for your investment
Atmosphere: 1
Food: 1
Service: 1
Alex Scarberry
The churro is the most disgusting thing I've ever tried
Atmosphere: 3
Food: 1
Service: 5
ari elisabeth
The churro is the most disgusting thing I've ever tried
Atmosphere: 3
Food: 1
Service: 5
Nicholas Raymond Dispenza
Employee with The Beast on shirt was extremely repulsive and refused to wait on me instead made me wait 15 minutes then denied me my sandwich after ignoring me till I said I was running late and had a young woman fix it for me then started talking about me to the following customer so I spoke up and they tried to overcharge me 17$ for a sandwich so I left
Atmosphere: 1
Food: 1
Service: 1
Stephanie Steinman
We are so happy to have a Subway back in town! Thank you for working so hard to bring this back to town. Food is delicious - you guys are doing a great job!
Atmosphere: 5
Food: 5
Service: 5
jason scharf
Nice to have a subway around. Will wait for them to get everyone trained up properly before I go back.
Atmosphere: 3
Food: 3
Service: 1
Amyandscotty Batton
Our son Xander batton made the order online and well I hate to say this but me and my husband got the worst sandwiches we have ever gotten from here when you order a meatball footlong sandwiche it should have meatballs on it not 3 for a footlong sandwich and it didn't have any thing on it that my husband wanted and I always get black forest ham and 2 things of extra bacon and there was no bacon on it at all we both asked for extra olives tomatoes pickles and I asked for extra lettuces and I got little and it was brown there was so much marinara sauce on my husband's sandwiches it was gross and we never asked for onions and there was so much onions on them that they were the worst footlong sandwiches we have ever gotten from you all and we have been getting a lot of sandwiches from you all and we can't believe that these ones were so gross and they were not spouse to be tossed and they were I'm really hoping that someone at Tonasket wa subway fixes this issue with us because me and my husband don't even get to have our dinner tonight because they are the worst footlong sandwiches we have ever gotten from you so please make this right and fixes this issue please please thank you Amyandscott batton
great subway when it's openalways cheerful and attentive staff, very clean place, and this establishment is a great addition to the surrounding community
Anonymous Observations
Horrible service, some girl with black hair and glasses acted like she didn't know we were there after 5 mins in the back with her phone. I have 3 small kids and myself and wanted 4 footlong s, in response, she shows one and a half pieces of bread and gladly offers " sorry NO bread".What's wrong with this place...! Mean to kids! Wow!
J King
Horrible service, some girl with black hair and glasses acted like she didn't know we were there after 5 mins in the back with her phone. I have 3 small kids and myself and wanted 4 footlong s, in response, she shows one and a half pieces of bread and gladly offers " sorry NO bread".What's wrong with this place...! Mean to kids! Wow!
Thomas Barnett
No matter whether I order online or in person or how polite I am (which is always very polite), the workers find new ways to mess up my sandwich. "Add pepperoni" never means "add pepperoni in a cookie bag stapled to my sandwich bag." Ever. I would think that someone who wanted a cookie bag of greasy pepperoni stapled to their sandwich bag would probably ask for that. Out of my last 6 orders, two have been what I've ordered. How do you consistently run out of Italian bread and meatballs? I think perhaps some performance reviews are necessary.
Vegetarian options: Great veggie patty
Some of the worst customer service I have ever experienced. I walk to no one but two elderly customers waiting in line when the female manager, rolled her eyes and said it’s gonna be a long wait. Once we smiled and nodded, she then started again how they have multiple sandwiches ahead and it’s gonna be a “very long wait” yet again, once we nodded and said no problem, she was noticeably upset and said “don’t be picky, we are low on bread also.” It was so clear that she wanted everyone to leave and I have never felt so undervalued as a paying customer. Whoever owns this establishment, I feel bad for your investment
Atmosphere: 1
Food: 1
Service: 1
The churro is the most disgusting thing I've ever tried
Atmosphere: 3
Food: 1
Service: 5
The churro is the most disgusting thing I've ever tried
Atmosphere: 3
Food: 1
Service: 5
Employee with The Beast on shirt was extremely repulsive and refused to wait on me instead made me wait 15 minutes then denied me my sandwich after ignoring me till I said I was running late and had a young woman fix it for me then started talking about me to the following customer so I spoke up and they tried to overcharge me 17$ for a sandwich so I left
Atmosphere: 1
Food: 1
Service: 1
We are so happy to have a Subway back in town! Thank you for working so hard to bring this back to town. Food is delicious - you guys are doing a great job!
Atmosphere: 5
Food: 5
Service: 5
Nice to have a subway around. Will wait for them to get everyone trained up properly before I go back.
Atmosphere: 3
Food: 3
Service: 1
Our son Xander batton made the order online and well I hate to say this but me and my husband got the worst sandwiches we have ever gotten from here when you order a meatball footlong sandwiche it should have meatballs on it not 3 for a footlong sandwich and it didn't have any thing on it that my husband wanted and I always get black forest ham and 2 things of extra bacon and there was no bacon on it at all we both asked for extra olives tomatoes pickles and I asked for extra lettuces and I got little and it was brown there was so much marinara sauce on my husband's sandwiches it was gross and we never asked for onions and there was so much onions on them that they were the worst footlong sandwiches we have ever gotten from you all and we have been getting a lot of sandwiches from you all and we can't believe that these ones were so gross and they were not spouse to be tossed and they were I'm really hoping that someone at Tonasket wa subway fixes this issue with us because me and my husband don't even get to have our dinner tonight because they are the worst footlong sandwiches we have ever gotten from you so please make this right and fixes this issue please please thank you Amyandscott batton
Food: 1
Service: 3
Recommended dishes: Meatball Marinara, Supreme Meats
Went for lunch today, and they were BUSY. Everyone got greeted coming in the door. The staff is fast and friendly. Will definitely come more often ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Chicken & Bacon
Great subs, great crew!
Restaurantji Recommends
Subway no longer serves gluten free bread.
great subway when it's openalways cheerful and attentive staff, very clean place, and this establishment is a great addition to the surrounding community
Horrible service, some girl with black hair and glasses acted like she didn't know we were there after 5 mins in the back with her phone. I have 3 small kids and myself and wanted 4 footlong s, in response, she shows one and a half pieces of bread and gladly offers " sorry NO bread".What's wrong with this place...! Mean to kids! Wow!
Horrible service, some girl with black hair and glasses acted like she didn't know we were there after 5 mins in the back with her phone. I have 3 small kids and myself and wanted 4 footlong s, in response, she shows one and a half pieces of bread and gladly offers " sorry NO bread".What's wrong with this place...! Mean to kids! Wow!
No matter whether I order online or in person or how polite I am (which is always very polite), the workers find new ways to mess up my sandwich. "Add pepperoni" never means "add pepperoni in a cookie bag stapled to my sandwich bag." Ever. I would think that someone who wanted a cookie bag of greasy pepperoni stapled to their sandwich bag would probably ask for that. Out of my last 6 orders, two have been what I've ordered. How do you consistently run out of Italian bread and meatballs? I think perhaps some performance reviews are necessary.
Loading...