I’ve been coming to Safeway as far as I can remember. But I was paying at 4:47 pm with the cashier Casandra. She was very rude. She was just dropping all my items in a bag. She is not meant for customer service. I’m not sure if she was having a bad day but she shouldn’t be taking out on the paying customers.
Deanna Yip
Never going back to Toppenish Safeway, the self-check out stand associates are beyond ignorant. You never tell a customer, make sure you scan everything like what the hell, are you profiling me out of no where. Randomly approaching customers makes the person uncomfortable and uneasy. Gave the sales associate a vicious expression and left unhappy!
Kyla L.
Horrible! Especially the meat department workers they are sexist and do not like women. They are rude and disrespectful. I witnessed the meat department manager harassing one of the seafood workers. Definitely would not recommend due to customer service.
Rebecca Q
Your store is used my many in our community including children and the elderly. This is a business that absolutely has the resources to clean up the parking lot. Someone is going to get hurt tripping, slipping or falling here on all the snow, slush & ice that hasn’t been cleared. McDonalds next door has it figured out. Get it together, Toppenish Safeway.
Jennifer Axtell
They never have enough cashiers u always have to wait in line. I went there tonight only 1 cashier working.
Jim L.
Would give zero stars if I could. Ordered birthday cake and it turned out like the picture I posted. Sorry Safeway will not be using your bakery ever again after ruining the birthday!
Emma S.
The store is a 4 due to the people being nice and the store being clean (floor is scuffed up not dirty). Renting a movie is such a hassle. There were 3 people standing at the counter but appearently only one was available to do anything. Not sure what the other two were doing. The one who helped me was rude and incredibly unhelpful. Why do we need two numbers in order to rent a movie? So what am I supposed to do? Lie and give out a fake number. They need to replace the sour puss working at the movie rental. If you hate working there get another job.
Greg B.
This store is a mixed bag. It has it's great qualities, for sure. But it has some bad ones as well. I can't help but think that they kind of take advantage of being the only big grocery store in or around Toppenish. I don't think it's the fault of this store They have some really awesome employees that will bend over backwards to help you, and then they have some that are pretty lazy (ie not cleaning the belts at checkout, not wanting to help customers, not stocking the shelves) and some very rude employees as well (as evidenced by the photo I included of the messages by Anthony C. that works there). Howard is always a pleasure to speak with and is always cheerful and helpful, as is Doug in the meat department. Kaleb is always a great checker. I know I've missed a few, but there are definitely people there that I enjoy seeing and chatting with each time I'm there. Unfortunately there are some pretty bad ones too, though not many. For instance there's a middle aged latina lady at the customer service counter with tats on her neck that is pretty rude and short with people and never seems to smile. The people in the deli are pretty short with you and lately the chinese food has been sub par. The carts are filthy and the wheels routinely stick and don't seem to ever get oiled. The donut case often has flies in it. They have a tendency to not restock their shelves very well, and when they do they will routinely put a high priced item on the shelf in a way so that people think it is cheaper than it actually is. I routinely see things on the shelf with no price tag. The crowds are ridiculous since the only other big store closed in town, and there's usually not more than a few checkout lines open so you'll be waiting in line for a while. The parking lot and walks around the store are dirty. The meat department has 3 or 4 people that are absolutely amazing, but the shelves in the cooler are a little dirty, but not too bad to be honest and definitely cleaner than other places I've been (coughFiestaFoodscough). It's rare to see any decent deals at this store, especially on meat. An example is a 3lb roll of pretty poor 80/20 ground beef is $10, and it seems like you lose half the pack in grease when you cook it at home. Most of the cuts are really good, and the flavor is phenominal, but again the prices are pretty high. If you want country style pork ribs you'll probably have to bust out $18-$25 for an average size pack. But there's not much of a choice because they are the main store in town and it's 20 minutes to Wal Mart and we sadly have no Winco here. A lot of the time the only way I can somewhat afford to eat by shopping there is by checking the clearance bins of old and/or damaged packs of meat. All in all it's a decent store, and Howard and the other management try very hard to make you feel welcome when you come in. It definitely needs some things fixed, and I usually walk out upset and light in the wallet (as I did before my previous review of this store), but it's kind of balanced out by getting to see some of the exceptional staff that works there when I go in.
Jon Y.
This store is horrible and take advantage of being the only chain grocery store in this community. Its seems as though that even though there are multiple check stands that there is only one or two open at a time, even when the lines are 10 people deep. To put it simply, you will most likely wait at least 10 to 15 minutes in the check out line. I have also observed that they will miss price something in one part of the store only to have the exact same item in another part marked at a higher price that way when you question it at the check out and they send the bagger to check it out, they come back saying its the higher price. I have noticed this a few times and the last time I took the bagger back and showed her where I saw the lower price. She actually told me that this happens a lot and lots of people complain. The good this about the store is that the employees are very nice, the store itself is clean, and the have a good selection of goods.
I’ve been coming to Safeway as far as I can remember. But I was paying at 4:47 pm with the cashier Casandra. She was very rude. She was just dropping all my items in a bag. She is not meant for customer service. I’m not sure if she was having a bad day but she shouldn’t be taking out on the paying customers.
Never going back to Toppenish Safeway, the self-check out stand associates are beyond ignorant. You never tell a customer, make sure you scan everything like what the hell, are you profiling me out of no where. Randomly approaching customers makes the person uncomfortable and uneasy. Gave the sales associate a vicious expression and left unhappy!
Horrible! Especially the meat department workers they are sexist and do not like women. They are rude and disrespectful. I witnessed the meat department manager harassing one of the seafood workers. Definitely would not recommend due to customer service.
Your store is used my many in our community including children and the elderly. This is a business that absolutely has the resources to clean up the parking lot. Someone is going to get hurt tripping, slipping or falling here on all the snow, slush & ice that hasn’t been cleared. McDonalds next door has it figured out. Get it together, Toppenish Safeway.
They never have enough cashiers u always have to wait in line. I went there tonight only 1 cashier working.
Would give zero stars if I could. Ordered birthday cake and it turned out like the picture I posted. Sorry Safeway will not be using your bakery ever again after ruining the birthday!
The store is a 4 due to the people being nice and the store being clean (floor is scuffed up not dirty). Renting a movie is such a hassle. There were 3 people standing at the counter but appearently only one was available to do anything. Not sure what the other two were doing. The one who helped me was rude and incredibly unhelpful. Why do we need two numbers in order to rent a movie? So what am I supposed to do? Lie and give out a fake number. They need to replace the sour puss working at the movie rental. If you hate working there get another job.
This store is a mixed bag. It has it's great qualities, for sure. But it has some bad ones as well. I can't help but think that they kind of take advantage of being the only big grocery store in or around Toppenish. I don't think it's the fault of this store They have some really awesome employees that will bend over backwards to help you, and then they have some that are pretty lazy (ie not cleaning the belts at checkout, not wanting to help customers, not stocking the shelves) and some very rude employees as well (as evidenced by the photo I included of the messages by Anthony C. that works there). Howard is always a pleasure to speak with and is always cheerful and helpful, as is Doug in the meat department. Kaleb is always a great checker. I know I've missed a few, but there are definitely people there that I enjoy seeing and chatting with each time I'm there. Unfortunately there are some pretty bad ones too, though not many. For instance there's a middle aged latina lady at the customer service counter with tats on her neck that is pretty rude and short with people and never seems to smile. The people in the deli are pretty short with you and lately the chinese food has been sub par. The carts are filthy and the wheels routinely stick and don't seem to ever get oiled. The donut case often has flies in it. They have a tendency to not restock their shelves very well, and when they do they will routinely put a high priced item on the shelf in a way so that people think it is cheaper than it actually is. I routinely see things on the shelf with no price tag. The crowds are ridiculous since the only other big store closed in town, and there's usually not more than a few checkout lines open so you'll be waiting in line for a while. The parking lot and walks around the store are dirty. The meat department has 3 or 4 people that are absolutely amazing, but the shelves in the cooler are a little dirty, but not too bad to be honest and definitely cleaner than other places I've been (coughFiestaFoodscough). It's rare to see any decent deals at this store, especially on meat. An example is a 3lb roll of pretty poor 80/20 ground beef is $10, and it seems like you lose half the pack in grease when you cook it at home. Most of the cuts are really good, and the flavor is phenominal, but again the prices are pretty high. If you want country style pork ribs you'll probably have to bust out $18-$25 for an average size pack. But there's not much of a choice because they are the main store in town and it's 20 minutes to Wal Mart and we sadly have no Winco here. A lot of the time the only way I can somewhat afford to eat by shopping there is by checking the clearance bins of old and/or damaged packs of meat. All in all it's a decent store, and Howard and the other management try very hard to make you feel welcome when you come in. It definitely needs some things fixed, and I usually walk out upset and light in the wallet (as I did before my previous review of this store), but it's kind of balanced out by getting to see some of the exceptional staff that works there when I go in.
This store is horrible and take advantage of being the only chain grocery store in this community. Its seems as though that even though there are multiple check stands that there is only one or two open at a time, even when the lines are 10 people deep. To put it simply, you will most likely wait at least 10 to 15 minutes in the check out line. I have also observed that they will miss price something in one part of the store only to have the exact same item in another part marked at a higher price that way when you question it at the check out and they send the bagger to check it out, they come back saying its the higher price. I have noticed this a few times and the last time I took the bagger back and showed her where I saw the lower price. She actually told me that this happens a lot and lots of people complain. The good this about the store is that the employees are very nice, the store itself is clean, and the have a good selection of goods.
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