This is a highly popular place. We visited on a Sunday afternoon and were informed that there would be a 30-minute wait. However, we opted to receive a text message so we could leave and come back when they contacted us. Surprisingly, we only had to wait for 15 minutes before we were seated. The restaurant had a well-kept and welcoming atmosphere, with friendly staff at every point of contact. Initially, the food seemed to have simple flavors, but as we were served more, I grew to love the simple flavors of the guacamole, especially when paired with the Pico de Gallo and cotija cheese. I asked for some hot sauce and was given two magical souffle cups, one containing a habanero sauce. When I added both to my seafood chimichanga, I fell in love with the dish. The food at this restaurant is simply amazing, not your average Mexican food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa
Jessica Crist
Great spot for lunch. We often have team work lunches here during the week. At time the music is a little loud being it's only noon. Food is great!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Rivera
We love this restaurant. Amazing food and great ambience. We bring all our friends that come to visit us here in Washington. Their Grandeza Margarita is my go to drink and the Queso Flameado is to die for. 100% Recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Queso Flameado, Birria Tacos
Martina Chavez
The food was ok, the flamed cheese was smoked and they didn't melt the cheese well, the waiter was excellent, I think he was one of the best! Now the manager who is entering is arrogant, without education. Sitting about to eat and without cutlery or napkins! This restaurant has changed a lot, just young people without education and without a smile on their faces, eat on... you have to love what you do so you can enjoy your work.
Atmosphere: 1
Food: 1
Service: 5
Emily Hagerup
Jessie F was awesome! Fantastic friendly and quick service of a delicious meal. Service and food is always great here. It’s our favorite and our first choice when we want a tasty meal in a great atmosphere! Thank you again, Jessie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Margarita Flight, Nachos Chingones
Candy V
Overall the experience was amazing I was celebrating with my kids and there cousin and it was a wonderful experience. We did have one hiccup but nick is taking care of it.Parking: It’s mall parking so it can be challenging but there is a valet option on the side of the mall which can make it easier
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chips and Salsa, Steak
Fra Ctcl
The new staff does it very badly..
Atmosphere: 2
Food: 2
Service: 1
Herman Gan
Upscale Mexican restaurant. The usual chimichanga, burrito, tacos, etc. The family comes here once every few years.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa, Margarita Flight
Vincent John Abelita
Best mexican restaurant, they also provide options for kids. The atmosphere is cozy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Cristina H
Hostess told me I could get any table at the bar. When I was looking for a table, one of the managers approached me and said I needed to request a table with the hostess. I told her the hostess told me I could take any table at the bar, so I went ahead and sit down. The hostess came running and told me I could sit there and then lied and said she didn’t said that. The whole situation was extremely embarrassing and I end up leaving the place. Horrible experience, horrible customer service.
I had the cookies corn appetizer and the burrito. Both were excellent and the burrito was so big I was able to make it I to 2 meals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Pollo
Natasha M
The food is delicious! I went with 4 other people and we were all happy with our meals. The hostess was rude and unfriendly even though I'm pretty sure that's the opposite of what her job is. She refused us a bigger table, that I asked for, saying it was reserved even though it clearly wasn't. There were still oranges and crayons on the floor under it from the last people and no one came the entire time we were there. The server was cool but seemed like he was bouncing around from one side of the place to the other, even though it wasn't that busy. The atmosphere was ruined by somebody who kept scraping their chair across the floor, which made an ear piercing (worse that nails on a chalkboard) sharp noise every time he moved. After the third time it happened I was ready to go. They really need to fix that. Hostesses are hired to WELCOME people in - as in make patrons feel welcome. The one they have definitely fails at that. Over all the food is delicious! It's not delicious enough to deal with rude employees and that damn noise. If I ever go back I'll order take out and hopefully it won't come in the to-go container he gave me for my food. The sauce leaked through the paper it's made of .*I'm impressed they have impossible tacos.I wish the experience wasn't immediately ruined for me by that unpleasant person in the front.Vegetarian options: Impossible tacos on the menu!
Atmosphere: 2
Food: 4
Service: 3
Rowdy Rae
One Star, we go here a lot, and our last visit this weekend was an epic fail. The Molcajete, was awful. We ordered three to the table and non came in the stone crock, it’s supposed to be a stew if you read the description below but the liquid was basically non existent and meat was dry and it was a bad meal all the way around. We order two of the cheese queso flameado dip, in the crocks but would have preferred to be used for the dinner dishes. What’s the most shocking is that the server didn’t say anything, so that we could have chosen a different item for dinner. Never heard of stew being served on a plate, definitely feels like a bait and switch, show one thing on the menu then bring something else to the table.
Food: 1
Dieu Nguyen
Moctezuma Mexican Restaurant Review:If you find yourself at Southcenter Mall and craving authentic Mexican cuisine, look no further than Moctezuma Mexican Restaurant. During our visit, we opted to dine in the bar area, but the restaurant itself is beautifully decorated, exuding a calm and inviting ambiance.The drinks served were not only delicious but also artistically presented, adding a decorative touch to our dining experience. One highlight that stood out was the mesmerizing smoke effect accompanying all the dishes we ordered, which added a unique and memorable element to the meal.Overall, I thoroughly enjoyed my experience at Moctezuma. The combination of flavorful dishes, stylish decor, and welcoming atmosphere left a lasting impression. I look forward to returning to this restaurant whenever I'm in the area or when the craving for exceptional Mexican cuisine with a touch of sleek style strikes again. Moctezuma Mexican Restaurant truly delivers a delightful dining experience that is sure to satisfy both your appetite and your aesthetic senses.
Ironically, the only Mexican restaurant that doesn't celebrate your birthday, no Mañanitas music, no surprise dessert, nothing, NOTHING! Very disappointed because I took my husband and the waiter offered us the most expensive dessert and just said, - well, Have a good time"!. He told me, obviously, until we paid the bill, that they didn't do anything special about your birthday.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Lonche Fajitas, Asada Y Chile Relleno, Pechuga A la Parrilla, El Chingon
This is a highly popular place. We visited on a Sunday afternoon and were informed that there would be a 30-minute wait. However, we opted to receive a text message so we could leave and come back when they contacted us. Surprisingly, we only had to wait for 15 minutes before we were seated. The restaurant had a well-kept and welcoming atmosphere, with friendly staff at every point of contact. Initially, the food seemed to have simple flavors, but as we were served more, I grew to love the simple flavors of the guacamole, especially when paired with the Pico de Gallo and cotija cheese. I asked for some hot sauce and was given two magical souffle cups, one containing a habanero sauce. When I added both to my seafood chimichanga, I fell in love with the dish. The food at this restaurant is simply amazing, not your average Mexican food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa
Great spot for lunch. We often have team work lunches here during the week. At time the music is a little loud being it's only noon. Food is great!
Atmosphere: 5
Food: 5
Service: 5
We love this restaurant. Amazing food and great ambience. We bring all our friends that come to visit us here in Washington. Their Grandeza Margarita is my go to drink and the Queso Flameado is to die for. 100% Recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Queso Flameado, Birria Tacos
The food was ok, the flamed cheese was smoked and they didn't melt the cheese well, the waiter was excellent, I think he was one of the best! Now the manager who is entering is arrogant, without education. Sitting about to eat and without cutlery or napkins! This restaurant has changed a lot, just young people without education and without a smile on their faces, eat on... you have to love what you do so you can enjoy your work.
Atmosphere: 1
Food: 1
Service: 5
Jessie F was awesome! Fantastic friendly and quick service of a delicious meal. Service and food is always great here. It’s our favorite and our first choice when we want a tasty meal in a great atmosphere! Thank you again, Jessie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Margarita Flight, Nachos Chingones
Overall the experience was amazing I was celebrating with my kids and there cousin and it was a wonderful experience. We did have one hiccup but nick is taking care of it.Parking: It’s mall parking so it can be challenging but there is a valet option on the side of the mall which can make it easier
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chips and Salsa, Steak
The new staff does it very badly..
Atmosphere: 2
Food: 2
Service: 1
Upscale Mexican restaurant. The usual chimichanga, burrito, tacos, etc. The family comes here once every few years.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa, Margarita Flight
Best mexican restaurant, they also provide options for kids. The atmosphere is cozy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Hostess told me I could get any table at the bar. When I was looking for a table, one of the managers approached me and said I needed to request a table with the hostess. I told her the hostess told me I could take any table at the bar, so I went ahead and sit down. The hostess came running and told me I could sit there and then lied and said she didn’t said that. The whole situation was extremely embarrassing and I end up leaving the place. Horrible experience, horrible customer service.
Restaurantji Recommends
I had the cookies corn appetizer and the burrito. Both were excellent and the burrito was so big I was able to make it I to 2 meals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Pollo
The food is delicious! I went with 4 other people and we were all happy with our meals. The hostess was rude and unfriendly even though I'm pretty sure that's the opposite of what her job is. She refused us a bigger table, that I asked for, saying it was reserved even though it clearly wasn't. There were still oranges and crayons on the floor under it from the last people and no one came the entire time we were there. The server was cool but seemed like he was bouncing around from one side of the place to the other, even though it wasn't that busy. The atmosphere was ruined by somebody who kept scraping their chair across the floor, which made an ear piercing (worse that nails on a chalkboard) sharp noise every time he moved. After the third time it happened I was ready to go. They really need to fix that. Hostesses are hired to WELCOME people in - as in make patrons feel welcome. The one they have definitely fails at that. Over all the food is delicious! It's not delicious enough to deal with rude employees and that damn noise. If I ever go back I'll order take out and hopefully it won't come in the to-go container he gave me for my food. The sauce leaked through the paper it's made of .*I'm impressed they have impossible tacos.I wish the experience wasn't immediately ruined for me by that unpleasant person in the front.Vegetarian options: Impossible tacos on the menu!
Atmosphere: 2
Food: 4
Service: 3
One Star, we go here a lot, and our last visit this weekend was an epic fail. The Molcajete, was awful. We ordered three to the table and non came in the stone crock, it’s supposed to be a stew if you read the description below but the liquid was basically non existent and meat was dry and it was a bad meal all the way around. We order two of the cheese queso flameado dip, in the crocks but would have preferred to be used for the dinner dishes. What’s the most shocking is that the server didn’t say anything, so that we could have chosen a different item for dinner. Never heard of stew being served on a plate, definitely feels like a bait and switch, show one thing on the menu then bring something else to the table.
Food: 1
Moctezuma Mexican Restaurant Review:If you find yourself at Southcenter Mall and craving authentic Mexican cuisine, look no further than Moctezuma Mexican Restaurant. During our visit, we opted to dine in the bar area, but the restaurant itself is beautifully decorated, exuding a calm and inviting ambiance.The drinks served were not only delicious but also artistically presented, adding a decorative touch to our dining experience. One highlight that stood out was the mesmerizing smoke effect accompanying all the dishes we ordered, which added a unique and memorable element to the meal.Overall, I thoroughly enjoyed my experience at Moctezuma. The combination of flavorful dishes, stylish decor, and welcoming atmosphere left a lasting impression. I look forward to returning to this restaurant whenever I'm in the area or when the craving for exceptional Mexican cuisine with a touch of sleek style strikes again. Moctezuma Mexican Restaurant truly delivers a delightful dining experience that is sure to satisfy both your appetite and your aesthetic senses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Cheese Dip, Birria Tacos, Tequila Flaming Fajitas
Ironically, the only Mexican restaurant that doesn't celebrate your birthday, no Mañanitas music, no surprise dessert, nothing, NOTHING! Very disappointed because I took my husband and the waiter offered us the most expensive dessert and just said, - well, Have a good time"!. He told me, obviously, until we paid the bill, that they didn't do anything special about your birthday.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Lonche Fajitas, Asada Y Chile Relleno, Pechuga A la Parrilla, El Chingon