I went at 5. It was the dinner rush in the food court. They were busy, but not crazy, like 15 people in line. They were frantically running around trying to get things done, but nothing was being done. The first people I saw order wanted honey walnut shrimp, which was out. They said they were making it. I was in that line for nearly half an hour, and when I left, they still hadn't got their shrimp. They act busy but get nothing done. When I got to the front, they had no fried rice, no chow mein, no orange chicken, no honey walnut shrimp, plus a bunch of other stuff was out. It was around 5:30 at that point, and I had just waited forever to be told that what I saw is what they have, the kitchen closes at 5. 4 hours before you close? During the rush? There were 2 cooks standing in the kitchen joking around doing nothing. I ate somewhere else and walked past again around 6, and they were all still there doing nothing, ignoring customers. The people who had already paid for the honey walnut shrimp they were told they would get never got their food and were refused a refund. The absolute worst panda express I have ever been to. They don't care at all, and they actively send customers away so they don't have to work. I'd go to the Thai place across from them. The food is far better and the staff is fantastic. I'm amazed this panda is still operating.
Atmosphere: 1
Food: 1
Service: 1
李秋白
Very poor service. I have bought food in this store several times, and each time the staff's face is not good, and the behavior is very rude. If you're in a bad mood or don't want to work, take time off to calm down at home or quit your job. Don't bring your own negative feelings to work. Customers do not owe you, there is no need to accept your bad face.
Atmosphere: 1
Food: 2
Service: 1
Kylie Chen
The service is so bad. I just picked up my order in the store and the employee threw my order to me. I want to say that if you don't want to work, just quit and get out. Don't show your bad attitude to the customers. This is not the first time. All of them None of the employees have a good service attitude. Every time either order in the store or pick up, the employees will show dissatisfaction. If you really hate your job, please resign and don't use your extremely poor service attitude to serve customers.
Barbara Kramer
First negative review on the foid. The shrinp was not cooked properly. Breeding was not cooked enough.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Broccoli Beef
Sparkle Hughes
Proportions are small as hell they gave me one proportion for two forgot the fortune cookies and the boy working register does not comprehend so busy talking fast and doesn't get the orders right and forgot fortune cookies and never get some orders right how
Atmosphere: 1
Food: 1
Service: 1
Ku-Lungy Dragon Li
This might be the slowest Panda Express I’ve been too.I mean the food is alright if you’re willing to wait in line half an hour for “fast” food.
Atmosphere: 4
Food: 3
Service: 1
Lisa Ludwig
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Chow Mein Bowl
Gergely K
They had limited selection on entree items available and they do not offer kids meals even though it is on the menu. The food they had available was fresh.
Atmosphere: 4
Food: 3
Service: 4
Rachel N.
Staff is really disrespectful, didn't fill up the box all the way. asked for a bigger plate and they didn't give us extra and charged us for it. any other panda is better than this one
Alexis B.
There were no customers when I arrived. About 5 employees saw me come in, and no one came to help for about 10 min. A small line started. Again, no service. Two stars instead of one, because the woman who eventually showed up was kind enough and the food is the usual Panda Express.
Went there on my lunch at 10:08 a kids playing a video game lady behind the counter and doors locked smh
Tiara Essex
This place is very slow ...the cashier does the work at his own pace...waste of time!!!!
Atmosphere: 1
Food: 1
Service: 1
Jessica G
Super fast and super tasty! Everything was clean and the service was quick and easy. Huge portion sizes! Super great value for your money!
Atmosphere: 5
Food: 5
Service: 5
Skyler S
This panda no longer offers samples, something that has been a staple of PE since I was born. I can't imagine the logic here: "No, please don't purchase the upcharged shrimp dish, we'd rather you get something cheaper"?Silly management decision. Go to the Thai Kitchen for the same food, lower price, better service.
Atmosphere: 1
Food: 3
Service: 2
Akira F
Attitude of the staff was already horrible to begin with, then the food: two little pieces of beef and they took their time digging in the pot to get me the smallest pieces of orange chicken. Shift manager argued saying "the portion is correct!".
I went at 5. It was the dinner rush in the food court. They were busy, but not crazy, like 15 people in line. They were frantically running around trying to get things done, but nothing was being done. The first people I saw order wanted honey walnut shrimp, which was out. They said they were making it. I was in that line for nearly half an hour, and when I left, they still hadn't got their shrimp. They act busy but get nothing done. When I got to the front, they had no fried rice, no chow mein, no orange chicken, no honey walnut shrimp, plus a bunch of other stuff was out. It was around 5:30 at that point, and I had just waited forever to be told that what I saw is what they have, the kitchen closes at 5. 4 hours before you close? During the rush? There were 2 cooks standing in the kitchen joking around doing nothing. I ate somewhere else and walked past again around 6, and they were all still there doing nothing, ignoring customers. The people who had already paid for the honey walnut shrimp they were told they would get never got their food and were refused a refund. The absolute worst panda express I have ever been to. They don't care at all, and they actively send customers away so they don't have to work. I'd go to the Thai place across from them. The food is far better and the staff is fantastic. I'm amazed this panda is still operating.
Atmosphere: 1
Food: 1
Service: 1
Very poor service. I have bought food in this store several times, and each time the staff's face is not good, and the behavior is very rude. If you're in a bad mood or don't want to work, take time off to calm down at home or quit your job. Don't bring your own negative feelings to work. Customers do not owe you, there is no need to accept your bad face.
Atmosphere: 1
Food: 2
Service: 1
The service is so bad. I just picked up my order in the store and the employee threw my order to me. I want to say that if you don't want to work, just quit and get out. Don't show your bad attitude to the customers. This is not the first time. All of them None of the employees have a good service attitude. Every time either order in the store or pick up, the employees will show dissatisfaction. If you really hate your job, please resign and don't use your extremely poor service attitude to serve customers.
First negative review on the foid. The shrinp was not cooked properly. Breeding was not cooked enough.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Broccoli Beef
Proportions are small as hell they gave me one proportion for two forgot the fortune cookies and the boy working register does not comprehend so busy talking fast and doesn't get the orders right and forgot fortune cookies and never get some orders right how
Atmosphere: 1
Food: 1
Service: 1
This might be the slowest Panda Express I’ve been too.I mean the food is alright if you’re willing to wait in line half an hour for “fast” food.
Atmosphere: 4
Food: 3
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Chow Mein Bowl
They had limited selection on entree items available and they do not offer kids meals even though it is on the menu. The food they had available was fresh.
Atmosphere: 4
Food: 3
Service: 4
Staff is really disrespectful, didn't fill up the box all the way. asked for a bigger plate and they didn't give us extra and charged us for it. any other panda is better than this one
There were no customers when I arrived. About 5 employees saw me come in, and no one came to help for about 10 min. A small line started. Again, no service. Two stars instead of one, because the woman who eventually showed up was kind enough and the food is the usual Panda Express.
Restaurantji Recommends
Went there on my lunch at 10:08 a kids playing a video game lady behind the counter and doors locked smh
This place is very slow ...the cashier does the work at his own pace...waste of time!!!!
Atmosphere: 1
Food: 1
Service: 1
Super fast and super tasty! Everything was clean and the service was quick and easy. Huge portion sizes! Super great value for your money!
Atmosphere: 5
Food: 5
Service: 5
This panda no longer offers samples, something that has been a staple of PE since I was born. I can't imagine the logic here: "No, please don't purchase the upcharged shrimp dish, we'd rather you get something cheaper"?Silly management decision. Go to the Thai Kitchen for the same food, lower price, better service.
Atmosphere: 1
Food: 3
Service: 2
Attitude of the staff was already horrible to begin with, then the food: two little pieces of beef and they took their time digging in the pot to get me the smallest pieces of orange chicken. Shift manager argued saying "the portion is correct!".
Atmosphere: 1
Food: 1
Service: 1