Many of the employees here have a bad attitude—not all of them, so unfortunately it’s luck of the draw. I’ve watched employees speak rudely to multiple customers for seemingly no reason, myself included. I was also once refused a drink on my birthday when I came minutes before the posted closing hours. I work in the area, so I can sympathize if they’re feeling the stress of high volume, but that’s just the nature of working at a mall-area location. I would recommend management address a friendly, service-oriented mindset with the staff.
Atmosphere: 4
Food: 3
Service: 1
Selena Diaz
Did a great job dealing with power outages and trying to get everyone their drinks. Robyn did great trying to keep order when everything was chaotic.
Atmosphere: 5
Food: 5
Service: 5
Brad Wiebe
Like all Starbucks, the place is clean and tidy. I have a friendly staff and you’re feeling like a Starbucks. That’s what you’re gonna get when you come out of there is a Starbucks situation.
Atmosphere: 5
Food: 5
Service: 5
M Barnes
I really enjoy having the order on the app option, it saves time on my way to work!
Parking: There is parking out front along with a few spots for those running in to pick up orders.
Wheelchair accessibility: There is handicapped parking and plenty of room to navigate inside.
Food: 5
Service: 5
Amanda Hamell
Fast service and typical Starbucks in a busy mall area.
Atmosphere: 3
Food: 5
Service: 5
J R
This Starbucks needs new leadership. It’s my last resort Starbucks, as in - I need a pick me up and don’t have time to specifically NOT go to this location.
Cons: - Order accuracy, 3/5 times my order will be input wrong. Small things…. Like forgetting to order my breakfast sandwhich or ringing in the wrong drink. Usually not an issue, I don’t mind asking for a new drink. But I’m on my way to work… I don’t have 30 minutes to spend waiting and then trying to figure out what’s wrong with my drink, to only find out it’s the wrong drink entirely; and YES I do check to make sure it’s mine before picking it up.
-being the only person in line and standing there awkwardly, while baristas try to avoid eye contact with me. Like I get it, you’re busy. But say hello, idc. Let me know you see that I’m here waiting.
-lobby is never clean.
Just very obvious the SM needs to be on the floor coaching.
I literally never post negative reviews, but when I’m paying $16 for a breakfast sandwich and a non-custom coffee and it’s ALWAYS this bad. I have to say something.
Atmosphere: 1
Food: 3
Service: 1
Nguyen Thuong Ly
Love it, never complain anything yet. Thank you for good service 👍🏼
Food: 5
Service: 5
Jason K
Too crowded. Nowhere to sit. I used to frequent the Starbucks over by Best Buy just up the road but they are gone now. So I stopped here instead. The coffee and pastry is ok. I had to sit outside because there was no indoor seating available
This was my go to Starbucks location for 7 months. I got my coffee and food and set up in my corner every morning and worked. The staff there is the best. I have a new job so I will have to call a new location home and will miss the morning staff!
Atmosphere: 5
Food: 5
Service: 5
Max Melton
I always stop here before going to work and they are always very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Barene
In the area for 2 days so went to this location both mornings for multiple drinks. Service was fast and friendly even though it's a busy location. Same barista both days and they were made for this- super efficient. Unlike some stores, you can see the whole process from the waiting area.
Parking: Plenty of parking including 8 or 10 Tesla charging spots
Atmosphere: 5
Service: 5
Shane Crockett
No wonder their stock is in the tank, Starbucks has gone from Jimmy John’s speed to the slowest of slow Subways. Bunch of clueless teenagers lost behind the counter.
I like
Atmosphere: 4
Food: 4
Service: 4
Many of the employees here have a bad attitude—not all of them, so unfortunately it’s luck of the draw. I’ve watched employees speak rudely to multiple customers for seemingly no reason, myself included. I was also once refused a drink on my birthday when I came minutes before the posted closing hours. I work in the area, so I can sympathize if they’re feeling the stress of high volume, but that’s just the nature of working at a mall-area location. I would recommend management address a friendly, service-oriented mindset with the staff.
Atmosphere: 4
Food: 3
Service: 1
Did a great job dealing with power outages and trying to get everyone their drinks. Robyn did great trying to keep order when everything was chaotic.
Atmosphere: 5
Food: 5
Service: 5
Like all Starbucks, the place is clean and tidy. I have a friendly staff and you’re feeling like a Starbucks. That’s what you’re gonna get when you come out of there is a Starbucks situation.
Atmosphere: 5
Food: 5
Service: 5
I really enjoy having the order on the app option, it saves time on my way to work!
Parking: There is parking out front along with a few spots for those running in to pick up orders.
Wheelchair accessibility: There is handicapped parking and plenty of room to navigate inside.
Food: 5
Service: 5
Fast service and typical Starbucks in a busy mall area.
Atmosphere: 3
Food: 5
Service: 5
This Starbucks needs new leadership. It’s my last resort Starbucks, as in - I need a pick me up and don’t have time to specifically NOT go to this location.
Cons:
- Order accuracy, 3/5 times my order will be input wrong. Small things…. Like forgetting to order my breakfast sandwhich or ringing in the wrong drink. Usually not an issue, I don’t mind asking for a new drink. But I’m on my way to work… I don’t have 30 minutes to spend waiting and then trying to figure out what’s wrong with my drink, to only find out it’s the wrong drink entirely; and YES I do check to make sure it’s mine before picking it up.
-being the only person in line and standing there awkwardly, while baristas try to avoid eye contact with me. Like I get it, you’re busy. But say hello, idc. Let me know you see that I’m here waiting.
-lobby is never clean.
Just very obvious the SM needs to be on the floor coaching.
I literally never post negative reviews, but when I’m paying $16 for a breakfast sandwich and a non-custom coffee and it’s ALWAYS this bad. I have to say something.
Atmosphere: 1
Food: 3
Service: 1
Love it, never complain anything yet. Thank you for good service 👍🏼
Food: 5
Service: 5
Too crowded. Nowhere to sit. I used to frequent the Starbucks over by Best Buy just up the road but they are gone now. So I stopped here instead. The coffee and pastry is ok. I had to sit outside because there was no indoor seating available
Atmosphere: 1
Food: 2
Service: 2
Jayden great service is friendly crew as well
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my go to Starbucks location for 7 months. I got my coffee and food and set up in my corner every morning and worked. The staff there is the best. I have a new job so I will have to call a new location home and will miss the morning staff!
Atmosphere: 5
Food: 5
Service: 5
I always stop here before going to work and they are always very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
In the area for 2 days so went to this location both mornings for multiple drinks. Service was fast and friendly even though it's a busy location. Same barista both days and they were made for this- super efficient. Unlike some stores, you can see the whole process from the waiting area.
Parking: Plenty of parking including 8 or 10 Tesla charging spots
Atmosphere: 5
Service: 5
No wonder their stock is in the tank, Starbucks has gone from Jimmy John’s speed to the slowest of slow Subways. Bunch of clueless teenagers lost behind the counter.
Atmosphere: 2
Service: 2
Always get a smile
Atmosphere: 5
Food: 5
Service: 5
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