My review is not based on the quality or taste of the drinks but the customer service. I ordered four drinks and after I had already paid, I saw one advertisement posted on the wall that says buy 5 drinks get one free. So then I asked the cashier if I’m able to pay for another drink and get one free. She said that she couldn’t do it because the five drinks needed to be on one order/transaction. Then I told her that she never advertised/informed that to me and it’s on one piece of paper, so customers won’t know about it. I would have bought 5 drinks to get one free, instead of just purchasing 4 drinks if I had known about that promotion which the employees failed to inform the customers about. On top of that, they charge you an additional fee for using a credit card which they also did not inform me about. Typically, establishments would be clear and transparent about charging a credit card fee if you spend LESS THAN $5 or $10. I spent over $30 for four drinks but they are greedy and still charged a “card fee.” When running a business, It’s not worth making customers feel upset over a small situation that should have been easily honored/fixed by the store, that won’t cost much to the establishment. But when you provide great service that makes customers feel happy and satisfied, it can go a really long way. Good service seems so hard to come by these. On top of that, you’re already charging me for a credit card fee, so why not just honor the promo and let me pay for an additional drink? Doesn’t that involuntary card fee that I have to pay for already cover that extra transaction?
Son Nguyen
so delicious ❤️
Mols Mama
Nice selection of teas. The yogurt smoothies are food - the taro coconut and purple rice are worth trying!
Huang was helpful thanks ☺️ was helpful thanks selling dogs and cats 30$ until Nov 30 check the photos for info 🩷
The Toasted Egg Crème Coffee is delicious
100 pointsss
Cute place the milk tea and flan was bomb. I original wanted a durian smoothie but it tasted water down and i ask to change and they did no issue
Yummy!! Labubu pudding
Always have good service here and the employees are helpful and kind. The drinks are always good and it’s nice that they are customizable too.
Flan coffee dessert was surprisingly tasty. I thought it’d be too sweet but it was just right with the ice mixed in.
The honeydew boba tea smoothie was fresh and delicious. The inside is well setup with games and nice photos to take
Very good drinks , friendly service. Chillax environment
had a great Thai Tea at Tea Time and the lady was very kind.
Restaurantji Recommends
My review is not based on the quality or taste of the drinks but the customer service. I ordered four drinks and after I had already paid, I saw one advertisement posted on the wall that says buy 5 drinks get one free. So then I asked the cashier if I’m able to pay for another drink and get one free. She said that she couldn’t do it because the five drinks needed to be on one order/transaction. Then I told her that she never advertised/informed that to me and it’s on one piece of paper, so customers won’t know about it. I would have bought 5 drinks to get one free, instead of just purchasing 4 drinks if I had known about that promotion which the employees failed to inform the customers about. On top of that, they charge you an additional fee for using a credit card which they also did not inform me about. Typically, establishments would be clear and transparent about charging a credit card fee if you spend LESS THAN $5 or $10. I spent over $30 for four drinks but they are greedy and still charged a “card fee.” When running a business, It’s not worth making customers feel upset over a small situation that should have been easily honored/fixed by the store, that won’t cost much to the establishment. But when you provide great service that makes customers feel happy and satisfied, it can go a really long way. Good service seems so hard to come by these. On top of that, you’re already charging me for a credit card fee, so why not just honor the promo and let me pay for an additional drink? Doesn’t that involuntary card fee that I have to pay for already cover that extra transaction?
so delicious ❤️
Nice selection of teas. The yogurt smoothies are food - the taro coconut and purple rice are worth trying!
Excellent service, I love this place!
Very delicious😍
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