Waitress made a mistake in putting in the order. Their mistake was a more expensive dish. My Mom brought up the waitress’ mistake and they said ‘because it tastes better’. Don’t do either of
Service: 1
Jimmy Huynh
Went to Vietnam House. The food here is very authentic and tastes like my mom’s cooking. The vermicelli bowl was absolutely delicious and the fresh rolls were so fresh/tasty. Being mixed Vietnamese is an honor because my culture’s food is always good ??. Highly recommended!!! Love love love it ?
Atmosphere: 5
Food: 5
Service: 5
Lana L.
5 star for food but 3 star for service. I came there many times because I liked their authentic food despite the servers were not too nice. Last week I came to order to go. When I was waiting at the counter for 15 minutes One lady just cut in front of me to pay her bill. The cashier (I guess she is the owner) didn't even care or notice. Vietnamese people don't usually wait in line to be seated/pay or order food but the people who work there should know that would be unacceptable. I walked out and of course will never return.
thomas ph
Food (bún măng vịt) is cold, and looks dirty. They use cheap plastic tableware, and don't even do good job washing them. There is still grease. Very gross. Their review here says it all. Avoid this place, folks. It is worse then third world country.
Atmosphere: 1
Food: 1
Service: 1
Thomas P.
Food (bún măng vịt) is cold, and looks dirty. They use cheap plastic tableware, and don't even do good job washing them. There is still grease. Very gross. Their review here says it all. Avoid this place, folks. It is worse then third world country.
Trinh L.
Horrible service! I'm Vietnamese and I understand Asian restaurants don't have the best reputation for service but this was unacceptable. We came in around 3pm, maybe half the restaurant was full. We were seated and given menus. We saw two servers zip past our table SEVERAL times busing tables and delivering food. We tried multiple times to make eye contact and get their attention. Two larger parties of over 6 people walked in 15 minutes after we were seated and got water and were serviced before us. No one ever acknowledged us and they probably didn't even notice we got up and left. Literally given zero service. I will not be back nor will I ever invite anyone here if this is how they want to treat paying customers.
Thu Nguyen
A waste of money!Food is not bad. But the customer service was the worst ever compared to other Vietnamese restaurant with better food quality. The waiters were extremely unprofessional with suck attitude, they even stared at you for ordering more food. It's like you're begging them for food. I saw many negative comments about their uneducated and untrained attitude but still decided to give it a try and now regretted.If you still want to try, please go to the other branch near China Town or just try a different restaurant with better food and being treated like a customer.
Food: 2
Service: 1
Katherine Q.
This is my go-to place for Vietnamese food that is quick, efficient, and has variety to their menu. This spot is more than just a basic pho/rice/vermicelli place. I'm a big fan of their Bun Bo Hue and Bun Mang Vit! The broths are so flavorful. The restaurant serves its purpose as a casual sit down for a quick meal. I would recommend going at off-peak hours for quick service.
Chris Yosting
The food was delicious and prepared with care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork Chop Combo
Ben D
Food is great but service is trash. Come here expecting stupid and bad service and you’ll be okay. Examples? Ignore, wrong order, no accountability, stupid answers.
first timer here, was reading the reviews off google & yelp- i have to say i think the one star reviewers are always a little dramatic, a common comment i noticed was about the service, i went in today late afternoon with my boyfriend and it was honestly super chill. only took less than 10 minutes for the food to come, pricing is alright. i ordered the pho tai sach and it was good! ate it all haha i liked that they made sure with us on the no cilantro part when i asked them to not put it on the pho, that’s something i struggle with other places lol they usually forget but extra points on that haha. service itself was quick kind and chill, i don’t know why some reviews kept talking about “mad” faces on servers, hey man maybe people just have rbf or it’s just their face lol. me personally i don’t care, it isn’t that serious this ain’t no 5 star boujee restaurant that serves you caviar and free dancing entertainment on the side you feel me? we’re all human give them a break. definitely will come back to this place when we’re in the area. reviews are always helpful but y’all should come in to judge for yourselves!! give this place a try!
Atmosphere: 5
Food: 4
Service: 5
Cecil Cromwell
Excellent food and tea. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jessica N.
Service is terrible. They add on extra charges if you have a 3 person table but ordered only 2 items. That's pathetic and ridiculous. Some people just don't eat that much. It's just forcing people to order more. NEVER coming back to this restaurant again!
Federico Ramos Puente (Spaniard)
Great Vietnamese typical fast food restaurant. The food was good and true to the culture of our
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho DAC Biet, Grilled Pork Chops, Rare Steak Pho, Grilled Pork Chop with Steamed Rice, Vegetarian Spring Roll, Vermicelli Noodle Soup, Beef Soup
Cindy N.
I prefer this location to the original one in Seattle. I've been there before and wasn't a huge fan after each try. This one hit the spot and wowed us. We love the bigger space, ease of ordering, and prices aren't horrible. We tried a couple noodle plates, chao long, and some rice plates. All were full of meat and goodies. Am definitely considering giving some other dishes a try. This is also easily accessible from the best buy entrance compared to the Lam's entrance!
Waitress made a mistake in putting in the order. Their mistake was a more expensive dish. My Mom brought up the waitress’ mistake and they said ‘because it tastes better’. Don’t do either of
Service: 1
Went to Vietnam House. The food here is very authentic and tastes like my mom’s cooking. The vermicelli bowl was absolutely delicious and the fresh rolls were so fresh/tasty. Being mixed Vietnamese is an honor because my culture’s food is always good ??. Highly recommended!!! Love love love it ?
Atmosphere: 5
Food: 5
Service: 5
5 star for food but 3 star for service. I came there many times because I liked their authentic food despite the servers were not too nice. Last week I came to order to go. When I was waiting at the counter for 15 minutes One lady just cut in front of me to pay her bill. The cashier (I guess she is the owner) didn't even care or notice. Vietnamese people don't usually wait in line to be seated/pay or order food but the people who work there should know that would be unacceptable. I walked out and of course will never return.
Food (bún măng vịt) is cold, and looks dirty. They use cheap plastic tableware, and don't even do good job washing them. There is still grease. Very gross. Their review here says it all. Avoid this place, folks. It is worse then third world country.
Atmosphere: 1
Food: 1
Service: 1
Food (bún măng vịt) is cold, and looks dirty. They use cheap plastic tableware, and don't even do good job washing them. There is still grease. Very gross. Their review here says it all. Avoid this place, folks. It is worse then third world country.
Horrible service! I'm Vietnamese and I understand Asian restaurants don't have the best reputation for service but this was unacceptable. We came in around 3pm, maybe half the restaurant was full. We were seated and given menus. We saw two servers zip past our table SEVERAL times busing tables and delivering food. We tried multiple times to make eye contact and get their attention. Two larger parties of over 6 people walked in 15 minutes after we were seated and got water and were serviced before us. No one ever acknowledged us and they probably didn't even notice we got up and left. Literally given zero service. I will not be back nor will I ever invite anyone here if this is how they want to treat paying customers.
A waste of money!Food is not bad. But the customer service was the worst ever compared to other Vietnamese restaurant with better food quality. The waiters were extremely unprofessional with suck attitude, they even stared at you for ordering more food. It's like you're begging them for food. I saw many negative comments about their uneducated and untrained attitude but still decided to give it a try and now regretted.If you still want to try, please go to the other branch near China Town or just try a different restaurant with better food and being treated like a customer.
Food: 2
Service: 1
This is my go-to place for Vietnamese food that is quick, efficient, and has variety to their menu. This spot is more than just a basic pho/rice/vermicelli place. I'm a big fan of their Bun Bo Hue and Bun Mang Vit! The broths are so flavorful. The restaurant serves its purpose as a casual sit down for a quick meal. I would recommend going at off-peak hours for quick service.
The food was delicious and prepared with care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork Chop Combo
Food is great but service is trash. Come here expecting stupid and bad service and you’ll be okay. Examples? Ignore, wrong order, no accountability, stupid answers.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
first timer here, was reading the reviews off google & yelp- i have to say i think the one star reviewers are always a little dramatic, a common comment i noticed was about the service, i went in today late afternoon with my boyfriend and it was honestly super chill. only took less than 10 minutes for the food to come, pricing is alright. i ordered the pho tai sach and it was good! ate it all haha i liked that they made sure with us on the no cilantro part when i asked them to not put it on the pho, that’s something i struggle with other places lol they usually forget but extra points on that haha. service itself was quick kind and chill, i don’t know why some reviews kept talking about “mad” faces on servers, hey man maybe people just have rbf or it’s just their face lol. me personally i don’t care, it isn’t that serious this ain’t no 5 star boujee restaurant that serves you caviar and free dancing entertainment on the side you feel me? we’re all human give them a break. definitely will come back to this place when we’re in the area. reviews are always helpful but y’all should come in to judge for yourselves!! give this place a try!
Atmosphere: 5
Food: 4
Service: 5
Excellent food and tea. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Service is terrible. They add on extra charges if you have a 3 person table but ordered only 2 items. That's pathetic and ridiculous. Some people just don't eat that much. It's just forcing people to order more. NEVER coming back to this restaurant again!
Great Vietnamese typical fast food restaurant. The food was good and true to the culture of our
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho DAC Biet, Grilled Pork Chops, Rare Steak Pho, Grilled Pork Chop with Steamed Rice, Vegetarian Spring Roll, Vermicelli Noodle Soup, Beef Soup
I prefer this location to the original one in Seattle. I've been there before and wasn't a huge fan after each try. This one hit the spot and wowed us. We love the bigger space, ease of ordering, and prices aren't horrible. We tried a couple noodle plates, chao long, and some rice plates. All were full of meat and goodies. Am definitely considering giving some other dishes a try. This is also easily accessible from the best buy entrance compared to the Lam's entrance!