Check every positive review on this list. Those are people you should watch out for.
Atmosphere: 1
Food: 1
Service: 1
Michelle Parker
Where do I even begin. I’m so mad at myself actually for spending SO MUCH money here. It’s wildly expensive for the food you actually get. I can tell it’s just been reheated and it’s subpar at best. The staff was so snotty and rude to me and I have no clue why. I will never go to this Panera again and idk if I’ll go to Panera anywhere else because of my experience here. If you’re reading this and wondering if you should go here, just go somewhere else, I promise you’ll be happier.
Atmosphere: 2
Food: 2
Service: 1
Rowan
Complete lack of empathy or compassion for customer service from some of the staff. I was enraged to know that the staff were as impolite as to make fun of my girlfriend while we were still in ear shot. They made fun of her physical appearance and clearly had no form of professionality in the workplace. I already spoke to a manager and I am glad that he seemed to take the matter seriously. Employees who have no form of respect in customer service should not be working here, customer service has no place for bullying or harassment, and it is a shame what took place earlier tonight. I hope that the proper actions were taken by management.
Atmosphere: 2
Food: 5
Service: 1
Courtney Jackson
We were told we could get breakfast, then told that the egg they had left was no longer available. We ordered other items anyway. I ordered a creme brulee bite. I got a chocolate thing instead. All in all in line for 40 minutes, terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
Maggie Keech
Busy but good service from pleasant staff
Atmosphere: 4
Food: 4
Service: 4
Anita Mitchell
Awesome lemonade. I wish they would switch back to the other bread they used to make the tuna fish sandwiches with
Atmosphere: 4
Food: 4
Service: 4
Honda Honda
Manger he was great and customer service
Atmosphere: 5
Food: 5
Service: 5
Stephen Fitch
Great staff, good food, tastes great!
Atmosphere: 5
Food: 5
Service: 5
Olga Shmtv
We usually order our food on the app and just go in to pick it up, its always ready super quick, nice and fresh! Haven't had any bad experiences at this location!
Food: 5
Hunter Boston
They lie and mark orders as complete so the timer doesn’t think they are late to avoid getting into trouble.
Get ready to wait 10 minutes AFTER your order says it’s ready to be picked up.
its a panera chain location, but this one is SUPER inconsistent. the quality of their food is different every time i go. different bread on the sandwiches, different consistency of the mac and cheese, etc. they are also out of stuff CONSTANTLY. i understand that they cant control what people order, but youd think that being out of mac and cheese and sandwich bread and all the bagels would mean they would order more at a time, perhaps? its just okay. its panera but this location is a little lackluster.
Atmosphere: 4
Food: 4
Service: 4
Angela Ernst
Food was good but why, if you offer kiosks and tell customers to go to the front to get their cups, are customers made to feel like we're stealing them?
Atmosphere: 3
Food: 4
Service: 2
Mark Richards
Always good sandwiches and soups but has become too expensive for what you get.
Atmosphere: 4
Food: 4
Service: 4
Kayla Fletcher
Always a pleasant experience at Panera Bread and you can’t never go wrong ! We ordered the Pick Two combo with broccoli cheddar soup and a small sandwich that comes with a side of apple. Everything was fresh and tasty. Their pastries are amazing as always, and honestly, there’s nothing I didn’t enjoy. A great spot for a quick, satisfying meal with plenty of delicious options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Newth
Generally run down and service is terrible. No one talks to you and when you ask them for help they all act like you are inconveniencing them. Their whole system seems broken here. Ordered a coffee on the way out and the only coffee that was left was old and lukewarm. I feel like this chain in general has really fallen in its quality anyway.
Check every positive review on this list. Those are people you should watch out for.
Atmosphere: 1
Food: 1
Service: 1
Where do I even begin. I’m so mad at myself actually for spending SO MUCH money here. It’s wildly expensive for the food you actually get. I can tell it’s just been reheated and it’s subpar at best. The staff was so snotty and rude to me and I have no clue why. I will never go to this Panera again and idk if I’ll go to Panera anywhere else because of my experience here. If you’re reading this and wondering if you should go here, just go somewhere else, I promise you’ll be happier.
Atmosphere: 2
Food: 2
Service: 1
Complete lack of empathy or compassion for customer service from some of the staff. I was enraged to know that the staff were as impolite as to make fun of my girlfriend while we were still in ear shot. They made fun of her physical appearance and clearly had no form of professionality in the workplace. I already spoke to a manager and I am glad that he seemed to take the matter seriously. Employees who have no form of respect in customer service should not be working here, customer service has no place for bullying or harassment, and it is a shame what took place earlier tonight. I hope that the proper actions were taken by management.
Atmosphere: 2
Food: 5
Service: 1
We were told we could get breakfast, then told that the egg they had left was no longer available. We ordered other items anyway.
I ordered a creme brulee bite. I got a chocolate thing instead.
All in all in line for 40 minutes, terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
Busy but good service from pleasant staff
Atmosphere: 4
Food: 4
Service: 4
Awesome lemonade. I wish they would switch back to the other bread they used to make the tuna fish sandwiches with
Atmosphere: 4
Food: 4
Service: 4
Manger he was great and customer service
Atmosphere: 5
Food: 5
Service: 5
Great staff, good food, tastes great!
Atmosphere: 5
Food: 5
Service: 5
We usually order our food on the app and just go in to pick it up, its always ready super quick, nice and fresh! Haven't had any bad experiences at this location!
Food: 5
They lie and mark orders as complete so the timer doesn’t think they are late to avoid getting into trouble.
Get ready to wait 10 minutes AFTER your order says it’s ready to be picked up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
its a panera chain location, but this one is SUPER inconsistent. the quality of their food is different every time i go. different bread on the sandwiches, different consistency of the mac and cheese, etc. they are also out of stuff CONSTANTLY. i understand that they cant control what people order, but youd think that being out of mac and cheese and sandwich bread and all the bagels would mean they would order more at a time, perhaps? its just okay. its panera but this location is a little lackluster.
Atmosphere: 4
Food: 4
Service: 4
Food was good but why, if you offer kiosks and tell customers to go to the front to get their cups, are customers made to feel like we're stealing them?
Atmosphere: 3
Food: 4
Service: 2
Always good sandwiches and soups but has become too expensive for what you get.
Atmosphere: 4
Food: 4
Service: 4
Always a pleasant experience at Panera Bread and you can’t never go wrong ! We ordered the Pick Two combo with broccoli cheddar soup and a small sandwich that comes with a side of apple. Everything was fresh and tasty. Their pastries are amazing as always, and honestly, there’s nothing I didn’t enjoy. A great spot for a quick, satisfying meal with plenty of delicious options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Generally run down and service is terrible. No one talks to you and when you ask them for help they all act like you are inconveniencing them. Their whole system seems broken here. Ordered a coffee on the way out and the only coffee that was left was old and lukewarm. I feel like this chain in general has really fallen in its quality anyway.
Atmosphere: 2
Food: 4
Service: 2
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