Cinnamons were fresh. The kids love the cinnamon cookie combo (forgot the name of it) and the churros.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Herrera
I love this place but one time a lady let someone cut infront of me and ignored me but my sister helped so I felt better, also get nicer staff!
Frann Corona
Worst customer service, male blonde long hair on Sunday 2/23/24 at 6:45pm. Trying to overprice a 6 pack by selling them individually.
Isabella Hall
My first experience here and I don’t think I need to come again. My roll was cold and my friends churro was also cold. And stale. I will say the bottled water was exceptional.
Atmosphere: 3
Food: 2
Service: 3
Gma Ren
Parking: Mall Parking Lot
Kid-friendliness: It's in a Mall
Wheelchair accessibility: No stairs or uneven flooring, Anyone can wheel right up to the counter.
Atmosphere: 5
Food: 5
Service: 5
Eddy Gonzalez
Horrible customer service.
E G
Horrible customer service.
Giselle Lopez
I am honestly very upset and disappointed with the customer service I received the few times I interacted with Cinnabon and Auntie Anne’s. Everytime I go to either place I am never greeted or even smiled at. I am left waiting for five minutes plus while the two people are doing something else, talking, or deciding who should come attend me. I understand if it was a busy day but every single time I have been the only one in line. On top of that, I have to wait even more time so that they can make food or put it in the oven since they never have anything ready! I’ve also smelled the strong scent of weed coming from the Cinnabon place, which is just disgusting. The workers aren’t committed to doing their jobs correctly and treat their customers poorly.
Atmosphere: 2
Food: 1
Service: 1
Sallena John
Very disappointed got a 15 pack and hardly had any cinnamon or frosting very dry and service was clueless about sales dont hiring children that dont know anything about the business or at least train them better and make sure to teach them how to make cinnamon rolls when cinnabon was located at the yakima mall it was 100% Now it is 10% why change something that people love to something soo horrible bring back the way it was ...
Atmosphere: 1
Food: 1
Service: 1
Josh Sixberry
Got yelled at before I could order, so I left beforehand.. so i can't tell you if the food is good or not, customer service was terrible though
MehI myself am not really into incredibly sweet foods like this, so my review will probate biased. Given that this is a chain, if you've had a cinabon at any location, this will be exactly the same; same menus, same taste, probably even the same experience with any other cinabon located across the thousands of malls. The cinabon itself is still good, but for myself, the sweetness becomes just too much after just a couple of bites. Would I recommend this? Sure, if you like sweets, you'll like this Cinabon, just be ready for lines, as this particular location seems to be always understaffed.
tron n.
(Review for: 11/26/2022)Looks like Cinnabon corp. reduced the size of their cinnabons across all their lines (Regular, Mini, & Bite size) grouping. The regular Cinnabon doesn't fit in their original "regular" boxes. They reduced the size but forgot to reduce their container size.(Please see attached image -- you can fit almost 2 of the current regular cinnabon into 1 of their original regular box, LOL).[Pros]Fresh cinnabons are still gooey, flavorful, full of sugar and cinnamon flavors. The middle is still decadent.[Cons]Size reduction of the Regular Cinnabon. The price rose, but quantity got reduced.A couple years back, 2 of us had to split a cinnabon and when we finished, both of us were full. Today, the two of us split one regular cinnabon and we were barely content. No, we weigh 135 and 97 lbs respectively and for 2 skinny people to be content is a sad thing to say about a decadent dessert. :DOverall, if Cinnabon is going to reduce the size of their product, at least reduce the packaging as well so you can accurately fool your customers a little better.
Juan Ramirez
Good cinnamon rolls but employees are a little lazy/rude.
Moni. Verduzco C. (Monique)
Definitely more consistent with having packs and fresh Cinnabons, delicithous
E pulido
The guy was rude refused to give me a big box for all the cinnabons purchased said it was against policy to give me a bigger box with dont make any sense will not go back
Cinnamons were fresh. The kids love the cinnamon cookie combo (forgot the name of it) and the churros.
Atmosphere: 5
Food: 5
Service: 5
I love this place but one time a lady let someone cut infront of me and ignored me but my sister helped so I felt better, also get nicer staff!
Worst customer service, male blonde long hair on Sunday 2/23/24 at 6:45pm. Trying to overprice a 6 pack by selling them individually.
My first experience here and I don’t think I need to come again. My roll was cold and my friends churro was also cold. And stale. I will say the bottled water was exceptional.
Atmosphere: 3
Food: 2
Service: 3
Parking: Mall Parking Lot
Kid-friendliness: It's in a Mall
Wheelchair accessibility: No stairs or uneven flooring, Anyone can wheel right up to the counter.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service.
Horrible customer service.
I am honestly very upset and disappointed with the customer service I received the few times I interacted with Cinnabon and Auntie Anne’s. Everytime I go to either place I am never greeted or even smiled at. I am left waiting for five minutes plus while the two people are doing something else, talking, or deciding who should come attend me. I understand if it was a busy day but every single time I have been the only one in line. On top of that, I have to wait even more time so that they can make food or put it in the oven since they never have anything ready! I’ve also smelled the strong scent of weed coming from the Cinnabon place, which is just disgusting. The workers aren’t committed to doing their jobs correctly and treat their customers poorly.
Atmosphere: 2
Food: 1
Service: 1
Very disappointed got a 15 pack and hardly had any cinnamon or frosting very dry and service was clueless about sales dont hiring children that dont know anything about the business or at least train them better and make sure to teach them how to make cinnamon rolls when cinnabon was located at the yakima mall it was 100% Now it is 10% why change something that people love to something soo horrible bring back the way it was ...
Atmosphere: 1
Food: 1
Service: 1
Got yelled at before I could order, so I left beforehand.. so i can't tell you if the food is good or not, customer service was terrible though
Restaurantji Recommends
MehI myself am not really into incredibly sweet foods like this, so my review will probate biased. Given that this is a chain, if you've had a cinabon at any location, this will be exactly the same; same menus, same taste, probably even the same experience with any other cinabon located across the thousands of malls. The cinabon itself is still good, but for myself, the sweetness becomes just too much after just a couple of bites. Would I recommend this? Sure, if you like sweets, you'll like this Cinabon, just be ready for lines, as this particular location seems to be always understaffed.
(Review for: 11/26/2022)Looks like Cinnabon corp. reduced the size of their cinnabons across all their lines (Regular, Mini, & Bite size) grouping. The regular Cinnabon doesn't fit in their original "regular" boxes. They reduced the size but forgot to reduce their container size.(Please see attached image -- you can fit almost 2 of the current regular cinnabon into 1 of their original regular box, LOL).[Pros]Fresh cinnabons are still gooey, flavorful, full of sugar and cinnamon flavors. The middle is still decadent.[Cons]Size reduction of the Regular Cinnabon. The price rose, but quantity got reduced.A couple years back, 2 of us had to split a cinnabon and when we finished, both of us were full. Today, the two of us split one regular cinnabon and we were barely content. No, we weigh 135 and 97 lbs respectively and for 2 skinny people to be content is a sad thing to say about a decadent dessert. :DOverall, if Cinnabon is going to reduce the size of their product, at least reduce the packaging as well so you can accurately fool your customers a little better.
Good cinnamon rolls but employees are a little lazy/rude.
Definitely more consistent with having packs and fresh Cinnabons, delicithous
The guy was rude refused to give me a big box for all the cinnabons purchased said it was against policy to give me a bigger box with dont make any sense will not go back
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