It was my first time going there and I definitely will be going back they have really great food
Atmosphere: 5
Food: 5
Service: 5
Chuck
I’d like to share my recent experience at Outback Steakhouse, located at 2412 Rudkin Rd, Union Gap, WA 98903.
For context, I had been traveling for thirteen hours that day and was starving. I debated going to another steakhouse down the road, but since my hotel had an Outback menu in the room, I decided to give them a try. I studied the menu and photos carefully so I could order quickly once I arrived.
When I got there, I asked to sit in the bar area. After sitting down, no one engaged with me for quite a while. I started to wonder if the staff thought I had already ordered. Eventually, someone asked if I wanted a drink. I placed my drink order, but before I could ask about ordering food, they walked off. It took a while to get my drink, and by then I already felt like I’d been there far too long without much attention. When I finally did place my order, it turned into another exercise in patience as the food came out slowly and not all at once.
Starving, I cut into what was supposed to be my filet mignon and immediately noticed something was wrong, it didn’t look anything like a filet, or like the menu photo. Concerned I’d received someone else’s order, I asked the bartender, who admitted he didn’t know much about steaks and called the manager.
The manager’s response was disappointing. He came out loudly, making it seem as though I was just trying to get a discount, ensuring everyone nearby could hear. I explained that it wasn’t about the money, I genuinely thought I’d been given the wrong meal, because what I received in no way resembled a filet mignon. Instead of addressing my concern, he kept offering discounts. When I showed him the menu photo, he said he couldn’t control what was sent to him and insisted it was their version of a filet mignon. In the end, he charged me for a sirloin.
The bartender asked if the steak was “juicy.” I told him it was fine, but truthfully it was the worst steak I’ve ever had. On the Prime–Choice–Select scale, this was below Select quality. I was shocked, because their prices don’t reflect a discount steakhouse.
Lesson learned: I now realize Outback Steakhouse is the “Chotchkie’s” of steakhouses. I won’t be returning.
Atmosphere: 2
Food: 1
Service: 1
Jennifer Guenther
Never been there before but let me tell ya, the shrimp appetizer, oh wow top level, the blooming onion was a hit also.. if I knew how big the appetizers were I wouldn't of ordered a meal, can't wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Denis Gruver
Good food great service!
Atmosphere: 5
Food: 5
Service: 5
Rick Wallace
Great place ask for Courtney she will take good care of ya
Atmosphere: 5
Food: 5
Service: 5
Daryl Eidinger
Stay away from the Thunder down under unless you have multiple spoons
Atmosphere: 4
Food: 4
Service: 5
Winterdawn Renfro
The good and service was great here!!
Atmosphere: 5
Food: 5
Service: 5
Michelle Black
It took two hours to eat lunch. Our food was cold by the time it came to us and after handing the server our card he disappeared for 30 minutes. The steak was chewy and cold, the food took over an hour to come out after ordering. Every single thing took a ridiculous amount of time.
Atmosphere: 1
Food: 3
Service: 1
Valerie Patterson
We had an excellent experience here with a group of 5. Our waiter was excellent. He was patient with my 91 and 92 year old parents as well as the rest of us! He was friendly, helpful, and is the reason we will return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion, Classic Blue Cheese Wedge Side Salad
Five-Star Service! We had an absolutely delightful experience for my Dad's Birthday thanks to our amazing waitress Samantha. From the moment we were seated from the host Noah who was very welcoming and accommodating, Samantha greeted us with a warm, genuine smile and made us feel welcome. She was attentive without being overbearing, anticipated our needs, and offered great recommendations from the menu. What stood out most was her positive attitude and the way she made sure every detail was taken care of with kindness and care. She checked in at just the right times, refilled our drinks promptly, and made sure our food came out just the way we liked it. It's rare to find someone who clearly loves what they do and makes guests feel so valued. She turned a simple meal into a memorable dining experience. She even brought out a dessert with a candle and helped sing Happy Birthday to my Dad 🥳 We’ll definitely be back—and we’ll be asking for her again!
Atmosphere: 5
Food: 5
Service: 5
Jeff
Pretty quick for lunch.
Atmosphere: 4
Food: 4
Service: 5
Daniel Jongeward
One of the employees was super rude and constantly illegally Parks in a truck parking spot. Wouldn't return just for that, completely disrespectful to long haul vehicle operators.
Atmosphere: 3
Food: 4
Service: 1
Betty Lantis
Best filet mignon in town. Also, try the sweet potatoes.
Usual outback
Atmosphere: 4
Food: 4
Service: 4
It was my first time going there and I definitely will be going back they have really great food
Atmosphere: 5
Food: 5
Service: 5
I’d like to share my recent experience at Outback Steakhouse, located at 2412 Rudkin Rd, Union Gap, WA 98903.
For context, I had been traveling for thirteen hours that day and was starving. I debated going to another steakhouse down the road, but since my hotel had an Outback menu in the room, I decided to give them a try. I studied the menu and photos carefully so I could order quickly once I arrived.
When I got there, I asked to sit in the bar area. After sitting down, no one engaged with me for quite a while. I started to wonder if the staff thought I had already ordered. Eventually, someone asked if I wanted a drink. I placed my drink order, but before I could ask about ordering food, they walked off. It took a while to get my drink, and by then I already felt like I’d been there far too long without much attention. When I finally did place my order, it turned into another exercise in patience as the food came out slowly and not all at once.
Starving, I cut into what was supposed to be my filet mignon and immediately noticed something was wrong, it didn’t look anything like a filet, or like the menu photo. Concerned I’d received someone else’s order, I asked the bartender, who admitted he didn’t know much about steaks and called the manager.
The manager’s response was disappointing. He came out loudly, making it seem as though I was just trying to get a discount, ensuring everyone nearby could hear. I explained that it wasn’t about the money, I genuinely thought I’d been given the wrong meal, because what I received in no way resembled a filet mignon. Instead of addressing my concern, he kept offering discounts. When I showed him the menu photo, he said he couldn’t control what was sent to him and insisted it was their version of a filet mignon. In the end, he charged me for a sirloin.
The bartender asked if the steak was “juicy.” I told him it was fine, but truthfully it was the worst steak I’ve ever had. On the Prime–Choice–Select scale, this was below Select quality. I was shocked, because their prices don’t reflect a discount steakhouse.
Lesson learned: I now realize Outback Steakhouse is the “Chotchkie’s” of steakhouses. I won’t be returning.
Atmosphere: 2
Food: 1
Service: 1
Never been there before but let me tell ya, the shrimp appetizer, oh wow top level, the blooming onion was a hit also.. if I knew how big the appetizers were I wouldn't of ordered a meal, can't wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Good food great service!
Atmosphere: 5
Food: 5
Service: 5
Great place ask for Courtney she will take good care of ya
Atmosphere: 5
Food: 5
Service: 5
Stay away from the Thunder down under unless you have multiple spoons
Atmosphere: 4
Food: 4
Service: 5
The good and service was great here!!
Atmosphere: 5
Food: 5
Service: 5
It took two hours to eat lunch. Our food was cold by the time it came to us and after handing the server our card he disappeared for 30 minutes. The steak was chewy and cold, the food took over an hour to come out after ordering. Every single thing took a ridiculous amount of time.
Atmosphere: 1
Food: 3
Service: 1
We had an excellent experience here with a group of 5. Our waiter was excellent. He was patient with my 91 and 92 year old parents as well as the rest of us! He was friendly, helpful, and is the reason we will return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion, Classic Blue Cheese Wedge Side Salad
Restaurantji Recommends
Great Service! Great Food! Very Friendly!
Atmosphere: 5
Food: 5
Service: 5
Five-Star Service!
We had an absolutely delightful experience for my Dad's Birthday thanks to our amazing waitress Samantha. From the moment we were seated from the host Noah who was very welcoming and accommodating, Samantha greeted us with a warm, genuine smile and made us feel welcome. She was attentive without being overbearing, anticipated our needs, and offered great recommendations from the menu. What stood out most was her positive attitude and the way she made sure every detail was taken care of with kindness and care. She checked in at just the right times, refilled our drinks promptly, and made sure our food came out just the way we liked it. It's rare to find someone who clearly loves what they do and makes guests feel so valued. She turned a simple meal into a memorable dining experience. She even brought out a dessert with a candle and helped sing Happy Birthday to my Dad 🥳
We’ll definitely be back—and we’ll be asking for her again!
Atmosphere: 5
Food: 5
Service: 5
Pretty quick for lunch.
Atmosphere: 4
Food: 4
Service: 5
One of the employees was super rude and constantly illegally Parks in a truck parking spot. Wouldn't return just for that, completely disrespectful to long haul vehicle operators.
Atmosphere: 3
Food: 4
Service: 1
Best filet mignon in town. Also, try the sweet potatoes.
Atmosphere: 4
Food: 5
Service: 5
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