The gentleman working was FANTASTIC!! Super friendly and excellent attitude with his fellow coworkers! His name was Ebenezer! We go here often and he definitely brightens my day whenever we come! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Cotton Candy
Dennis Adams
Best experience ever
Atmosphere: 5
Food: 5
Service: 5
Mandalyn Mackey
The owners and staff are super friendly and accommodating. Fav ice cream place ever!!!
Atmosphere: 5
Food: 5
Service: 5
Teri Hlubu
The owner is very unprofessional. Treats his employees poorly. Do not recommend. I heard he takes tips from his own employees.
Atmosphere: 1
Food: 1
Service: 1
Jodi Angotti
Baskin robins is my favorite little ice cream place ! However do not bring your potty training age child here with out being prepared for no restroom !
Atmosphere: 4
Food: 5
Service: 4
Kelli Sanchez
They have the nicest people working here! Best place to get ice cream just because of them!
Atmosphere: 5
Food: 5
Service: 5
Alex Garcia (Alx)
I had a great time here! I even saw a paraprofessional from school!
Atmosphere: 5
Food: 5
Service: 5
Chloe Sommers
The husband/wife team that took over this location are amazing! They are so kind, patient, and friendly. We’ve only been a handful of times and they already recognize us and know my daughter’s order. Love this place and love them!
Chloe Wilson
The husband/wife team that took over this location are amazing! They are so kind, patient, and friendly. We’ve only been a handful of times and they already recognize us and know my daughter’s order. Love this place and love them!
Mollie Janson
I'm a doordash driver and one worker always has a rude attitude with me today he's yelling at me to leave telling me there's no order and being verbally abusive and got upset I got defensive n expressed to not yell at me n the customer is on the phone with me.. he we had a disagreement with me a few days ago saying I'm making decisions for customers like I'm allowed to when the customer told me the substitution was fine I dunno what this guys problem is but even his co work knows he's in the wrong as she came to the order window talking to me n tryna block him from yelling at me in the drive through again....magically she had found the order
On the one hand, I'm loving the time with the kiddos at BR. Prices, on the other hand, not so much. $15 for three scoops of ice cream in two small cups and a 20oz. soda? ?? Boo! To top things off with sprinkles, the movie promo on the overhead vid displays an enhanced version of the Monster Creature Creations clearly unmatched at the counter. At least a third smaller at checkout. Boo²! I appreciate target marketing. Case in point, a four year old exposed to the bright colors, magnified onscreen portions, and $.03 hat ring. Winner! It works x 1; 2nd time shame on me.Do not recommend this BR on a budget. I left stung but I also left a 35% tip to remind me that the servers are just following orders while I will follow Main Street to Brights for my next overpriced frozen confection. At least there, I can stroll the downtown shops with the kiddos and buy some chocolate chasers rather than sit on an unbussed, sticky, gooey, table and chair at your friendly neighborhood Eastgate BR. Monster Creature Creations, fooey!Wow! I'm exhausted. I dislike making negative comments but I'm on a quest to call it as I see it. Fair and impartial. As prices hike, so goes my analysis. Are you tired of paying more and getting less? I am. Stay tuned.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Monster Creature Creations
Mr. Davis
We visit here once in a while. The ice cream is always good. Digging the new flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Creature Creations
Ziyan
Since Mark and Tina left the place isnt the same. The new owners dont look like they treat the employees well and the atmoshere just isnt what it used to be. I heard a employee getting yelled at over a simple mistake. This is not how a buisness should be run and I hope changes are made.
Atmosphere: 1
Food: 1
Service: 1
Casey Wilson
If I was able to, I would rate negative stars. Went through the drive thru today and got 4 smoothies. It took almost 20 minutes to get my order, one wasn't what was ordered, and another had a huge air pocket meaning I didnt get all the product I should have. Not sure what the change is, but I've never had my drinks take that long to make, and have never received an incorrect drink. I will probably never return if this is the new way!
Food: 1
Service: 1
Cecil Ash
good bye mark! happy retirement. I don't usually write reviews but the new owners, Jocelyn and Ebenezer are very nice and accommodating ;)
The gentleman working was FANTASTIC!! Super friendly and excellent attitude with his fellow coworkers! His name was Ebenezer! We go here often and he definitely brightens my day whenever we come! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Cotton Candy
Best experience ever
Atmosphere: 5
Food: 5
Service: 5
The owners and staff are super friendly and accommodating. Fav ice cream place ever!!!
Atmosphere: 5
Food: 5
Service: 5
The owner is very unprofessional. Treats his employees poorly. Do not recommend. I heard he takes tips from his own employees.
Atmosphere: 1
Food: 1
Service: 1
Baskin robins is my favorite little ice cream place ! However do not bring your potty training age child here with out being prepared for no restroom !
Atmosphere: 4
Food: 5
Service: 4
They have the nicest people working here! Best place to get ice cream just because of them!
Atmosphere: 5
Food: 5
Service: 5
I had a great time here! I even saw a paraprofessional from school!
Atmosphere: 5
Food: 5
Service: 5
The husband/wife team that took over this location are amazing! They are so kind, patient, and friendly. We’ve only been a handful of times and they already recognize us and know my daughter’s order. Love this place and love them!
The husband/wife team that took over this location are amazing! They are so kind, patient, and friendly. We’ve only been a handful of times and they already recognize us and know my daughter’s order. Love this place and love them!
I'm a doordash driver and one worker always has a rude attitude with me today he's yelling at me to leave telling me there's no order and being verbally abusive and got upset I got defensive n expressed to not yell at me n the customer is on the phone with me.. he we had a disagreement with me a few days ago saying I'm making decisions for customers like I'm allowed to when the customer told me the substitution was fine I dunno what this guys problem is but even his co work knows he's in the wrong as she came to the order window talking to me n tryna block him from yelling at me in the drive through again....magically she had found the order
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
On the one hand, I'm loving the time with the kiddos at BR. Prices, on the other hand, not so much. $15 for three scoops of ice cream in two small cups and a 20oz. soda? ?? Boo! To top things off with sprinkles, the movie promo on the overhead vid displays an enhanced version of the Monster Creature Creations clearly unmatched at the counter. At least a third smaller at checkout. Boo²! I appreciate target marketing. Case in point, a four year old exposed to the bright colors, magnified onscreen portions, and $.03 hat ring. Winner! It works x 1; 2nd time shame on me.Do not recommend this BR on a budget. I left stung but I also left a 35% tip to remind me that the servers are just following orders while I will follow Main Street to Brights for my next overpriced frozen confection. At least there, I can stroll the downtown shops with the kiddos and buy some chocolate chasers rather than sit on an unbussed, sticky, gooey, table and chair at your friendly neighborhood Eastgate BR. Monster Creature Creations, fooey!Wow! I'm exhausted. I dislike making negative comments but I'm on a quest to call it as I see it. Fair and impartial. As prices hike, so goes my analysis. Are you tired of paying more and getting less? I am. Stay tuned.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Monster Creature Creations
We visit here once in a while. The ice cream is always good. Digging the new flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Creature Creations
Since Mark and Tina left the place isnt the same. The new owners dont look like they treat the employees well and the atmoshere just isnt what it used to be. I heard a employee getting yelled at over a simple mistake. This is not how a buisness should be run and I hope changes are made.
Atmosphere: 1
Food: 1
Service: 1
If I was able to, I would rate negative stars. Went through the drive thru today and got 4 smoothies. It took almost 20 minutes to get my order, one wasn't what was ordered, and another had a huge air pocket meaning I didnt get all the product I should have. Not sure what the change is, but I've never had my drinks take that long to make, and have never received an incorrect drink. I will probably never return if this is the new way!
Food: 1
Service: 1
good bye mark! happy retirement. I don't usually write reviews but the new owners, Jocelyn and Ebenezer are very nice and accommodating ;)
Atmosphere: 5
Food: 5
Service: 5
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