Phoumy's Thai Cuisine

Waiter was extremely rude, never checked on me or how the food was. Clearly not interested in his job or the understanding of how to treat his customers. Food was mediocre. Visit with caution.

Atmosphere: 2

Food: 2

Service: 1

We enjoyed a family meal for 7. Our appetizer was typical deep fried Spring rolls. We liked the Pad Thai, Stir fry vegetables with Basil and Pineapple Fried Rice best. Each restaurant may fix variations so we learned this location fries the tofu. Would order Pad Thai with broccoli as protein next time and/or specify not to fry the tofu, personal preference.

Atmosphere: 5

Food: 5

Service: 5

Came here for dinner and it was a terrible experience from start to finish. There were only two tables occupied in the whole restaurant (ours and another small group), yet it still took over an hour to get our food. The staff seemed far more concerned with online and to-go orders than the actual customers sitting in front of them.

Our waitress didn’t bother to explain the delay until about 45 minutes in, and when she did, her tone was short and unfriendly. Things only got worse when the other table tried to pay—their check was a complete mess, with double charges, incorrect splits, and an automatic 18% gratuity that was applied without being disclosed. When the owner came out to “fix” it, he was shockingly rude and combative. He actually told the elderly women at the table that they couldn’t leave until he voided the check, and demanded they call people back who had already gone home. Then, he loudly complained that he “slaved away in the kitchen and wasn’t giving food away for free.” Completely unprofessional behavior, especially from the owner.

Members of that group even warned us on their way out to double-check our bills for overcharges and hidden fees. Sure enough, we never even got our check until we stood up and asked after sitting there for nearly two hours. When we finally did, the owner aggressively questioned us about the food. To top it all off, I accidentally left my water bottle behind, and he told someone in my party that she shouldn’t have said anything because he would have just kept it.

The food itself was mediocre at best, and the portions were tiny for the price. I paid $21 for a single plate with nothing left to take home. Absolutely not worth the money or the stress.

Atmosphere: 1

Food: 2

Service: 1

We waited over an hour for our food when the restaurant had two occupied tables. There seemed to be a lot of DoorDash orders ahead of us backing up the kitchen. We did not get any communication that this would be an issue until maybe 30 minutes into our wait.

People at the fourth table to be filled seemed to know the chef. The chef joked with the party, but to outside ears he sounded rude and condescending.
As the first table left, there was a snafu with the split checks and the chef aggressively said that he needed to void the transactions and rerun their payments. One or two of their party had already left, but he told the remaining members of the group to get them back here to pay because he wasn’t working his butt off in the kitchen for no pay. He berated the server in front of patrons over messing up while also acknowledging that she had not been trained to split checks properly.
The service was slow, clunky, and came with some attitude. However if the chef is the owner and what I witnessed is how he typically treats his staff, I’m not surprised. It looked like he made her cry due to his behavior. She’s just trying to survive.

Girl, I hope you find better employment! There are good bosses out there who will properly train and mentor you! They do exist!

Food was tasty. Thai hospitality was nowhere to be found.

Atmosphere: 1

Food: 4

Service: 1

YOU NEED TO HIRE MORE PEOPLE!!!
There’s only one waitress greeting people, answering phones, serving, bussing, packing take out orders, drinks, everything for the whole restaurant.
Don’t mention the wait for the food. If you order take out, plan on waiting an hour. Food is not that worth waiting.
Probably not enough people in the kitchen either.
How stingy can you be?!

Atmosphere: 2

Food: 3

Service: 1

I went there for the first time. The food was good, and the customer service was good.

Atmosphere: 5

Food: 5

Service: 5

I've tried coming here multiple times hoping for a better experience and I'm finally just ready to accept that this restaurant is just not good. The food lacks in many ways, whether it's noodles being overcooked and tacky or mango sticky rice being soupy and rice undercooked. The service is slow and the staff always seems bothered. It's unfortunate.

Atmosphere: 1

Food: 2

Service: 1

Great Thai food in a clean quiet setting. Love their fresh local specials like asparagus etc. Mango curry is a favorite. Everything is delicious.

Atmosphere: 5

Food: 5

Service: 5

Awesome

Loved their peanut sauce !

Food, Thai and Curry quite good. Service was excellent and personable. 4 Thumbs up from my wife and I.

Took 50 minutes to get service, food was not worth the wait 👎

Order was not palatable, late and the server was absolutely terrible and rude. I saw how dismissive he was to other people in the dining area . Not impressed

Bad customer service

We waited for 30 minutes and nobody took our order. I ordered a drink that never arrived and there was only one server who spent most of her time packing door dash orders. The delivery orders here take priority over customers who go to the trouble of going to the restaurant.

Atmosphere: 3

Service: 1