Ordered doordash from this place, ordered pasta with sauce and a soda. First of all the lady there was rude to our dasher, she then preceded to say that i hadnt paid for the sauce on the pasta when my DoorDash receipt clearly said i did 17$ for sauce by the way also refused to give me a soda even though i paid for it and it was on the receipt. So canceled my order because it was not what i had ordered and of course zero refund. Very unprofessional and to be rude to a doordasher who is trying to make sure my order is right is downright appalling, also who wants pasta without sauce?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pasta Dishes
Dalaina Grigsby
I have read several of the negative reviews, and I am surprised at some of the patrons' responses. My husband and I have dined several times at the WW Pasta Factory and have very much enjoyed the food. The only slightly negative criticism I can agree with is the time it takes for your food to arrive. But I am there to enjoy the downtown charm and my husband's company, so even that is not a deal breaker for me. My salad has always been fresh, my pasta hot, the bread delicious, and I have never been asked to save my fork for the next course. I love this place :).
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pasta Dishes, House Salad, Breadsticks
Allison Berglin
Our server was lovely and attentive. Food was meh, really lacked flavor. “Fruit cup” with kids meal was a packaged fruit cocktail. Really overpriced for the poor quality of the meal. The food portion of our bill was $90- no appetizers, basic pasta and sandwich for the adults and 2 of the meals were kids. Cannot recommend.
Kid-friendliness: Staff was kind to the kids and brought kids cups. Outside seating was all either tall tables or fire pit tables- not ideal
Atmosphere: 3
Food: 1
Service: 4
Brandon Mitcham
In town from Phoenix visiting some family at our cabin near Dayton, made an afternoon trip to Walla Walla to check out the downtown. Four of us each had something different and everything was delicious. Pasta was perfect and the sauces were fantastic, I had the Chicken Alfredo. Caesar salad was delicious as well. Really glad we gave it a try.
Atmosphere: 5
Food: 5
Service: 5
Buk David
I liked it !
Atmosphere: 5
Food: 5
Service: 5
Susan Knowlton
We were super disappointed honestly. I ordered a raspberry Italian soda that had zero raspberry flavor or sweetness and was put in a soda cup with whip cream over flowing & dripping down the sides. I sent it back thinking they forgot the syrup but the second one they brought me was not much better and in same condition dripping down the glass. Then the salad we had was fresh but ranch dressing was awful…I believe it had spoiled was extremely sour. I complained and was offered another salad with different dressing and it was okay.I had the chicken fettuccine and it was okay no real flavor and my daughter had the chicken Parmesan and noodles were extremely under cooked. All this for $60!!!! Sorry folks but I don’t recommend this restaurant at all!
Atmosphere: 1
Food: 1
Service: 1
Melody Inglis
Salad was really good. Bread sticks had no flavor and chicken with pasta. Did not have any seasoning and did not taste good. Too expensive for what 4 of us had today for.
Atmosphere: 4
Food: 2
Service: 3
Larry Wood
Not a lot to the place, it’s great that there’s a simple Italian option in
Atmosphere: 3
Food: 3
Service: 3
Melody S
The food was amazing!! Our server, Dehler, was PHENOMENAL too! His service made the night a 10/10! We loved it & 100% recommend. Thank you pasta factory for the amazing night!
Date night was awesome. Loved sitting outside with the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Chicken Alfredo, Pink Sauce, House Salad
Jan Clark
Had the lasagna back when it was only served on Friday and it was delicious. Went a few days ago and it was not so good. Too expensive, don’t waste ur $$$!
Atmosphere: 2
Food: 1
Service: 1
Rainee Arevalo
I was honestly disappointed. I do not usually post negative reviews. However, for the amount of money we were charged it was not worth it. I ordered the spaghetti and meatballs and found a piece of plastic in my food. When I mentioned it to the server he grabbed it with his bare hands and said he didn’t know what it was and it was. There was no offer to take that meal off or even give a discount. I had only eaten about 1/4 of the food. We will not return nor recommend this place to anyone we know.
Atmosphere: 3
Food: 2
Service: 2
L A
Eggplant parmeson was deep fried with marinara sauce...no cheese at all. Spaghetti was pretty tasteless. Others in party said fod was "fine."
Emerjae Gee
Great food, great service, great atmosphere! I loved it!
Ordered doordash from this place, ordered pasta with sauce and a soda. First of all the lady there was rude to our dasher, she then preceded to say that i hadnt paid for the sauce on the pasta when my DoorDash receipt clearly said i did 17$ for sauce by the way also refused to give me a soda even though i paid for it and it was on the receipt. So canceled my order because it was not what i had ordered and of course zero refund. Very unprofessional and to be rude to a doordasher who is trying to make sure my order is right is downright appalling, also who wants pasta without sauce?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pasta Dishes
I have read several of the negative reviews, and I am surprised at some of the patrons' responses. My husband and I have dined several times at the WW Pasta Factory and have very much enjoyed the food. The only slightly negative criticism I can agree with is the time it takes for your food to arrive. But I am there to enjoy the downtown charm and my husband's company, so even that is not a deal breaker for me. My salad has always been fresh, my pasta hot, the bread delicious, and I have never been asked to save my fork for the next course. I love this place :).
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pasta Dishes, House Salad, Breadsticks
Our server was lovely and attentive. Food was meh, really lacked flavor. “Fruit cup” with kids meal was a packaged fruit cocktail. Really overpriced for the poor quality of the meal. The food portion of our bill was $90- no appetizers, basic pasta and sandwich for the adults and 2 of the meals were kids. Cannot recommend.
Kid-friendliness: Staff was kind to the kids and brought kids cups. Outside seating was all either tall tables or fire pit tables- not ideal
Atmosphere: 3
Food: 1
Service: 4
In town from Phoenix visiting some family at our cabin near Dayton, made an afternoon trip to Walla Walla to check out the downtown. Four of us each had something different and everything was delicious. Pasta was perfect and the sauces were fantastic, I had the Chicken Alfredo. Caesar salad was delicious as well. Really glad we gave it a try.
Atmosphere: 5
Food: 5
Service: 5
I liked it !
Atmosphere: 5
Food: 5
Service: 5
We were super disappointed honestly. I ordered a raspberry Italian soda that had zero raspberry flavor or sweetness and was put in a soda cup with whip cream over flowing & dripping down the sides. I sent it back thinking they forgot the syrup but the second one they brought me was not much better and in same condition dripping down the glass. Then the salad we had was fresh but ranch dressing was awful…I believe it had spoiled was extremely sour. I complained and was offered another salad with different dressing and it was okay.I had the chicken fettuccine and it was okay no real flavor and my daughter had the chicken Parmesan and noodles were extremely under cooked. All this for $60!!!! Sorry folks but I don’t recommend this restaurant at all!
Atmosphere: 1
Food: 1
Service: 1
Salad was really good. Bread sticks had no flavor and chicken with pasta. Did not have any seasoning and did not taste good. Too expensive for what 4 of us had today for.
Atmosphere: 4
Food: 2
Service: 3
Not a lot to the place, it’s great that there’s a simple Italian option in
Atmosphere: 3
Food: 3
Service: 3
The food was amazing!! Our server, Dehler, was PHENOMENAL too! His service made the night a 10/10! We loved it & 100% recommend. Thank you pasta factory for the amazing night!
Got the braised short rib ravioli, spectacular
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Date night was awesome. Loved sitting outside with the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Chicken Alfredo, Pink Sauce, House Salad
Had the lasagna back when it was only served on Friday and it was delicious. Went a few days ago and it was not so good. Too expensive, don’t waste ur $$$!
Atmosphere: 2
Food: 1
Service: 1
I was honestly disappointed. I do not usually post negative reviews. However, for the amount of money we were charged it was not worth it. I ordered the spaghetti and meatballs and found a piece of plastic in my food. When I mentioned it to the server he grabbed it with his bare hands and said he didn’t know what it was and it was. There was no offer to take that meal off or even give a discount. I had only eaten about 1/4 of the food. We will not return nor recommend this place to anyone we know.
Atmosphere: 3
Food: 2
Service: 2
Eggplant parmeson was deep fried with marinara sauce...no cheese at all. Spaghetti was pretty tasteless. Others in party said fod was "fine."
Great food, great service, great atmosphere! I loved it!
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