Walla Walla Steak Company

Excellent food and service. Impressed by the transparency regarding the mandatory service charge. Great place for an extra special occasion.

Atmosphere: 5

Food: 5

Service: 5

My wife and I had a meal at Walla Walla Steak Company we were visiting town.
The food was good, but it wasn't great. I had a ribeye that was cooked to a good medium rare, but it lacked any sort of sear and seemed to be under-seasoned. I upgraded to include three shrimp and grilled brussel sprouts. The shrimp were cooked well and the brussel sprouts were the best thing on the plate.
My wife had the prime rib. It was a little toward the rare side instead of medium rare, but it tasted good. It came with broccoli, and it was way under-cooked. It wasn't even close to al dente and for every crown, there was 4-5 inches of barely cooked stem.
Our waiter was very good!
We thing that surprised us was that the steak knives were seriously dull! They have a straight-edged blade that probably has been sharpened since they were put into service. We told our waiter at the end. It was plain to see that we weren't the only customers that have said that. He took our comment seriously, unlike the manager. My wife let him know, and he wasn't very receptive. He just blew her off in a somewhat arrogant fashion.
Not sure if we will visit them again or not. There a lot of other places that have decent steak for half the cost. Just saying...

Atmosphere: 5

Food: 3

Service: 5

Update: Walla Walla Steak Company sent us a copy of the bar menu. The service charge is only listed on the first page. We were focused on subsequent pages, looking for cocktails.

The moment we walked into Walla Walla Steak House, we were blown away—the space is beautiful, and the steaks on the grill looked and smelled amazing! We immediately said to each other, “We have to come back for a full date night.”

We grabbed seats at the bar and had fantastic drinks with warm, attentive service and great conversation with the bartender. We weren’t even at a table, yet we felt completely welcomed and taken care of. Everything was going great—until the check arrived.

We were surprised to see an unadvertised 20% “service charge” added to our bill. As far as we could tell, this charge wasn’t posted anywhere in the restaurant or listed on the menu. When we asked, we were told it goes to the staff and is intended to replace a tip—basically, the restaurant decided for us what the tip should be.

And while the service was excellent and certainly worthy of 20%, tipping should be based on the guest’s experience, not a hidden mandate. This felt sneaky and left a bad taste in our mouths after what was otherwise a really lovely visit.

Tipping culture is complicated, but this isn’t the solution. If your service is truly worth it, build it into your menu prices, pay your staff accordingly, and be transparent about your policies. Sadly, despite the great drinks and wonderful service, we won’t be coming back. The way this was handled just didn’t sit right with us.

Atmosphere: 5

Food: 5

Service: 5

Fantastic service, delicious food and a great place to take granddaughter to celebrate her 16th Birthday.

Atmosphere: 5

Food: 5

Service: 5

Lovely restaurant! Passing thru on our motorhome journey and found this unexpected gem. Worth a visit for sure!

Atmosphere: 5

Food: 5

Service: 5

Everything was perfect except for a few things: baked potato was under cooked and hard; too much bacon on the green beans, it overpowered the dish; Brussels sprouts were a little too charred; the ambient noise was just too loud; a fine steak house with a nice wine list and a full bar should serve at least a few beers on tap. Just my two cents.

Atmosphere: 3

Food: 4

Service: 5

Be for-warned: a 20% service charge on the taxed total. Some mumble about because on online booking yet we had called ahead inly to see if they could seat us shortly. Most likely because of poor management, our server was never around, food took forever and the bill was hopelessly jumbled and overcharged. Some food was great: the scallops app, the roasted brussel sprouts, carrots, and prime rib. Others awful: a cold spongy fillet that they kept insisting on trying just to reheat (we’d been there for so long and just wanted to eat the food and go and who knows where it had sat!) Disappointing end to what had been a fun day and way too expensive for poorly served food.

Atmosphere: 1

Food: 3

Service: 1

Steak came out ice cold, food overall wasn’t good

Atmosphere: 3

Food: 1

Service: 3

They have a great happy hour that we have been to several times at Crossbuck. Carrie is a really friendly, funny attentive bar tender. Also a shout out to Soranie for being amazing at customer service and making our meal perfect by replacing a dish.

Atmosphere: 5

Food: 5

Service: 5

Good food but it takes a long time to get your food. Plan on at least two hours from the time your seated until you finally pay your bill.

Atmosphere: 3

Food: 4

Service: 1

First off, the food was very good. We both had the fettuccine w/chicken. Also had crab cakes thanks to Kimberly. Weren't on the menu but I had seen online. She checked and they had them. Only drawbacks would be, wife didn't care for the bathrooms across from the open kitchen and the prices and bs service fee is high so I won't go as often as I would. But we will go again.

Atmosphere: 5

Food: 5

Service: 5

I understand why it's a 4.3 overall. The food is good but not great. My friend had a fillet that was tough. My grilled brussel sprouts were burnt, not grilled. I love grilled brussel sprouts but I couldn't finish them. My sirloin was really good so that was a plus. We sat down at 7:30 and it was 9:30 by the time we got dessert. I ordered mixed berry cheesecake and my three friends ordered the cherry. They gave us forks and then a gal showed up with four cheesecakes to go. They took them back and brought out four and I didn't get a mixed berry. They offered to replace it but it was getting late. The waiter did deduct it from the check. During our main order I ordered the big mac and cheese with the candied jalapeños to go. I never got the mac and cheese but I wasn't billed for it. I would have reminded the waiter but as long as it took to get everything else I skipped it. Oh well, maybe next time. I have to agree with the guy about the 20% gratuity. It was NOT worthy of the 20%. I tip on performance and quality. I doubt I'll be back. This was my second meal there and it's dropped off a bit in the last year. I'm a three strike kind of guy so maybe once more in a couple month's.There are a lot of good restaurants in Walla Walla that have good food and incredible wait staff. We're from the Seattle area so we don't come here often but when we do we like knowing that we can take friends to somewhere good. I hope WWSC makes some minor improvements.

Atmosphere: 5

Food: 3

Service: 3

The round of golf at Wine Valley Golf Club was sharp—clean swings, two birdies, and the rare clarity that comes only when the golf gods take a brief interest in your struggle. I walked off the course grinning like a madman, bones aching in the best way, with one thought pounding through my skull: Find bourbon.

And that led me to Walla Walla Steak Co.
Not for steak. Not yet. Just the bar. Just a drink.

Enter Kimbo—not just a bartender, but a sorceress with a barspoon and a mission. She wasn’t pouring from a bottle and smiling politely. No—this woman crafted my Black Walnut Old Fashioned like it mattered. She made the simple syrup by hand, as if she’d harvested the sugar herself under a blood moon. Every element in that glass was alive, humming with precision and dark, syrupy soul.

It hit like a velvet hammer. Rich, smoky, with walnut bitters winding through the bourbon like a snake in silk sheets. The sweetness was balanced on a knife’s edge—wholly civilized but still carrying the wild gleam of something that might bite back if you looked at it wrong.

One drink. That’s all I needed. Didn’t even pretend to look at a menu. Kimbo had already handed me everything I came for.

Five stars. No notes.

Next time I’ll eat. But on this night, the drink was the meal, and Kimbo was the chef, priestess, and executioner all in one.

Atmosphere: 5

Service: 5

Delicious steaks, great service

Atmosphere: 5

Food: 5

Service: 5

Excellent all around experience for our anniversary. We haven't been here in years, but the food is better now than ever before

Atmosphere: 5

Food: 5

Service: 5