They close at like 11pm not 4am, id almost get a job there for free food.
Atmosphere: 1
Service: 1
Conner Ice
They didnt give me my hasbrownðŸ˜
Atmosphere: 1
Food: 1
Service: 1
Ian
We came here tonight Sat. Aug 23rd @1:34am 2025. Very nice and thorough person who helped us, Haidi I believe. Thank you so much! Fast, friendly, and organized. We moved from an area where the late night food service was really bad and the workers were not nice or patient! So it's nice being here in Yelm.
Thank you guys you are pretty much the only option late night and always friendly keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Kaylee Gann
Hasn’t been a time I’ve gone through and actually received all of my food. Not a single time & im local so I come here often. It’s not a bad location but they miss stuff everytime. Check your stuff before you leave
Atmosphere: 2
Food: 3
Service: 1
Cal W
This is a quick food place. Clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
David Dunning
Breakfast all day
Atmosphere: 3
Food: 3
Service: 4
Tabitha Chamberlin
This is the worst Jack-in-the-Box to go to. They do not hear their job. They always make you wait and forget about your order and do not go to the store.
Atmosphere: 1
Food: 1
Service: 1
Jordan Gilliam
Ordered someone food. Tacos specifically and when I got the tacos it looked like they had been soaked in water or some liquid and was falling apart and not edible.
Atmosphere: 1
Food: 1
Service: 1
Nicole Delacruz
I usually get great service here and even when the fries aren't filled to the top they will get me some. Generous with sauces, giving me a large cup for water. Etc. Orders always accurate so far.
Only bad time was when the bubble milk tea was labeled as milk tea but was really coffee milk tea flavor. Employee argued with me bit eventually gave a replacement. I can't stand coffee flavors and knew it was and couldn't finish drink.
Yelm Jack in the Box consistently has really good service with friendly staff. It is my fave in Yelm!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Seasoned Curly Fries, Homestyle Ranch Chicken Club
Shannan
I visited Jack-in-the-Box this morning for breakfast and had an unexpectedly negative experience at the drive-through. Upon arriving, I was informed by the employee that their card reader wasn’t working and that they didn’t have any change, so I would need to provide the exact amount. I politely mentioned that there was a bank across the street, thinking it might help the situation.
However, the employee responded by refusing to serve me, claiming that my comment was rude. I was taken aback by this reaction, as I didn’t intend any rudeness and was simply trying to offer a solution.
This experience left me feeling disappointed. As a customer, I expect to be treated with respect and professionalism, especially when I’m being polite. I hope this feedback helps improve customer service in the future.
Donald Carman
I'd say the jerk in front of me held up the drive thru today. Service was great and the workers were apologetic. Super long wait for just 3 shakes but their promptness and attitude showed they were working hard so it didn't seem like a service issue just loser car in front of me that caused problems with a long order.
Atmosphere: 3
Food: 4
Service: 5
Yesenia Acuchi
For the last 3x (Friday, Saturday and Monday) I have come to this location about 1 hr to 30 min before closing as it states in google hours and no one ever answers the intercom. I’ll say hello and no answer. Or when they do answer they say there not taking orders. I have seen them standing around and seen cars outside. If the hours are incorrect pls have them fixed if not maybe finding other graveyard shift workers who might be willing take orders.
Service: 1
Dan J
Well, we were charged for a large Popcorn Chicken Box combo. Got home to discover that not only was it a smaller box but even that was maybe 1/3 full.
I tried calling the store and it went to Voicemail.
There is a reason why we stopped going to this location and this is one more reason.
They close at like 11pm not 4am, id almost get a job there for free food.
Atmosphere: 1
Service: 1
They didnt give me my hasbrownðŸ˜
Atmosphere: 1
Food: 1
Service: 1
We came here tonight Sat. Aug 23rd @1:34am 2025. Very nice and thorough person who helped us, Haidi I believe. Thank you so much! Fast, friendly, and organized. We moved from an area where the late night food service was really bad and the workers were not nice or patient! So it's nice being here in Yelm.
Thank you guys you are pretty much the only option late night and always friendly keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Hasn’t been a time I’ve gone through and actually received all of my food. Not a single time & im local so I come here often. It’s not a bad location but they miss stuff everytime. Check your stuff before you leave
Atmosphere: 2
Food: 3
Service: 1
This is a quick food place. Clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Breakfast all day
Atmosphere: 3
Food: 3
Service: 4
This is the worst Jack-in-the-Box to go to. They do not hear their job. They always make you wait and forget about your order and do not go to the store.
Atmosphere: 1
Food: 1
Service: 1
Ordered someone food. Tacos specifically and when I got the tacos it looked like they had been soaked in water or some liquid and was falling apart and not edible.
Atmosphere: 1
Food: 1
Service: 1
I usually get great service here and even when the fries aren't filled to the top they will get me some. Generous with sauces, giving me a large cup for water. Etc.
Orders always accurate so far.
Only bad time was when the bubble milk tea was labeled as milk tea but was really coffee milk tea flavor. Employee argued with me bit eventually gave a replacement. I can't stand coffee flavors and knew it was and couldn't finish drink.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Jack
Way too high price for this low quality food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sourdough Jack
Restaurantji Recommends
Yelm Jack in the Box consistently has really good service with friendly staff. It is my fave in Yelm!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Seasoned Curly Fries, Homestyle Ranch Chicken Club
I visited Jack-in-the-Box this morning for breakfast and had an unexpectedly negative experience at the drive-through. Upon arriving, I was informed by the employee that their card reader wasn’t working and that they didn’t have any change, so I would need to provide the exact amount. I politely mentioned that there was a bank across the street, thinking it might help the situation.
However, the employee responded by refusing to serve me, claiming that my comment was rude. I was taken aback by this reaction, as I didn’t intend any rudeness and was simply trying to offer a solution.
This experience left me feeling disappointed. As a customer, I expect to be treated with respect and professionalism, especially when I’m being polite. I hope this feedback helps improve customer service in the future.
I'd say the jerk in front of me held up the drive thru today. Service was great and the workers were apologetic. Super long wait for just 3 shakes but their promptness and attitude showed they were working hard so it didn't seem like a service issue just loser car in front of me that caused problems with a long order.
Atmosphere: 3
Food: 4
Service: 5
For the last 3x (Friday, Saturday and Monday) I have come to this location about 1 hr to 30 min before closing as it states in google hours and no one ever answers the intercom. I’ll say hello and no answer. Or when they do answer they say there not taking orders. I have seen them standing around and seen cars outside. If the hours are incorrect pls have them fixed if not maybe finding other graveyard shift workers who might be willing take orders.
Service: 1
Well, we were charged for a large Popcorn Chicken Box combo. Got home to discover that not only was it a smaller box but even that was maybe 1/3 full.
I tried calling the store and it went to Voicemail.
There is a reason why we stopped going to this location and this is one more reason.
Food: 1
Service: 1
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