I wish I could give a 0 star, staff are rude and give attitude. We used the app to order food, the staff member acted like they used the point of sale to look it up, which they did nothing. Never going again
Atmosphere: 1
Food: 1
Service: 1
Malinda Sexsmith
We had the most awful service at this BK. I wouldn’t even call it service. Poor treatment. The employees were extremely rude, slow and you could tell they really don’t care about serving their customers. I watched the sandwiches pile up on the heat plate. They paid no attention to their orders just sitting there. Every single interaction they had with their customers was awful. We waited 30 minutes to get our food.
Tyler James
Whats the point of doing a mobile order when you still have to wait for your food to be made when you get there? Not the first time either. Always regret coming to this location.
Atmosphere: 1
Food: 1
Service: 1
Sienna Taylor
First, had to go back around in the drive through, because my buddies and I couldn't pay for all of our orders together. Then I paid for an 8pc and had to go back, because, despite charging me for the 8 I wanted, they only gave me 6; Wonderful, so despite the horrible service, I went back to get what I paid for, and they were really rude about making my order right, and the mozzarella sticks they gave me were broken, and Lukewarm. I'm not sure how they managed to give my friend her twenty-four, but they couldn't manage in a separate order, on the second drive around, to give me a solid 8, as a paid for them. Honestly have never been so disappointed by McDonald's, definitely won't be back here.
Atmosphere: 2
Food: 3
Service: 1
Jose Navarro
Chicken was raw Jesus or Jesusa was didn’t know how to talk to people this doesn’t let me post a pic or else I would chicken was raw
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Jan Froemke
Slow, slow, slow!!!! No "fast food" in this place. Waited twenty minutes for a burger and fries. And they weren't even busy!!!
Madrigal
This is the worst bk I've been to forsure. Takes forever to even get someone to attend to you to take your order
Service: 1
Rebekah R
Bought some nuggets as a snack. The nuggets were different temperatures from one another. Stomach felt off less than 30 minutes later. Within two hours of eating them, I was sitting in the bathroom floor tossing them back up into the toilet.
Food: 1
julie cummings
It would be nice if you would get what you ordered, This is not the first time they charge me for a Texas double whopper which is what I wanted and only give me a whooper. :( very disappointed with the Zillah burger king!
Food: 1
Service: 1
Jake Wallace
By far the worst fast food restaurant I’ve ever been to. Rude employees and messed up orders. Been going for 3 years and nothing has changed. Waiting at the pay window for 5 minutes is the most ridiculous thing I’ve ever seen. After 3+ years in business you’d think they’d figure it out.
Unfriendly as could be. Make you sit at the first window until your food is ready before you can pull up to the second window so their timer doesn't go over. Don't waste your time just go across the road to mcdonalds.
Atmosphere: 1
Food: 2
Service: 1
Alex
Probably the worst burger king in the valley. The workers are really dumb.Always giving you the wrong order every time
Atmosphere: 1
Food: 1
Service: 1
Dianne Fernandez
Play area closed on the hottest day.seriously. excuse manager has key. I asked to call the manager. Did not budge
Atmosphere: 1
John
Probably the worst burger king in the valley. The workers are really dumb.Always giving you the wrong order every time
Atmosphere: 1
Food: 1
Service: 1
Susan N.
Stopped in on July 6th to grab a bite to eat. But we waited for a good long while and no one ever came to the counter to take our order so we walked out. We could tell that they were busy and seemed short-staffed so I understand some waiting. However, there wasn't even a single acknowledgement of our presence. No "we'll be with you in a few minutes" or a greeting of ANY kind. So we went across to McDonald's and enjoyed some really fantastic customer service. With eating out costing more and more we're becoming more choosy about where to spend our hard earned dollars, and I'm sure we're not the only ones. Just a simple greeting would have made all the difference. For reference, this is not my first time to this Burger King. Counter service is consistently slow and the few times I have been in acknowledging the customer doesn't seem to happen until they're ready to take your order.
I wish I could give a 0 star, staff are rude and give attitude. We used the app to order food, the staff member acted like they used the point of sale to look it up, which they did nothing. Never going again
Atmosphere: 1
Food: 1
Service: 1
We had the most awful service at this BK. I wouldn’t even call it service. Poor treatment. The employees were extremely rude, slow and you could tell they really don’t care about serving their customers. I watched the sandwiches pile up on the heat plate. They paid no attention to their orders just sitting there. Every single interaction they had with their customers was awful. We waited 30 minutes to get our food.
Whats the point of doing a mobile order when you still have to wait for your food to be made when you get there? Not the first time either. Always regret coming to this location.
Atmosphere: 1
Food: 1
Service: 1
First, had to go back around in the drive through, because my buddies and I couldn't pay for all of our orders together. Then I paid for an 8pc and had to go back, because, despite charging me for the 8 I wanted, they only gave me 6; Wonderful, so despite the horrible service, I went back to get what I paid for, and they were really rude about making my order right, and the mozzarella sticks they gave me were broken, and Lukewarm. I'm not sure how they managed to give my friend her twenty-four, but they couldn't manage in a separate order, on the second drive around, to give me a solid 8, as a paid for them. Honestly have never been so disappointed by McDonald's, definitely won't be back here.
Atmosphere: 2
Food: 3
Service: 1
Chicken was raw Jesus or Jesusa was didn’t know how to talk to people this doesn’t let me post a pic or else I would chicken was raw
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Slow, slow, slow!!!! No "fast food" in this place. Waited twenty minutes for a burger and fries. And they weren't even busy!!!
This is the worst bk I've been to forsure. Takes forever to even get someone to attend to you to take your order
Service: 1
Bought some nuggets as a snack. The nuggets were different temperatures from one another. Stomach felt off less than 30 minutes later. Within two hours of eating them, I was sitting in the bathroom floor tossing them back up into the toilet.
Food: 1
It would be nice if you would get what you ordered, This is not the first time they charge me for a Texas double whopper which is what I wanted and only give me a whooper. :( very disappointed with the Zillah burger king!
Food: 1
Service: 1
By far the worst fast food restaurant I’ve ever been to. Rude employees and messed up orders. Been going for 3 years and nothing has changed. Waiting at the pay window for 5 minutes is the most ridiculous thing I’ve ever seen. After 3+ years in business you’d think they’d figure it out.
Restaurantji Recommends
Unfriendly as could be. Make you sit at the first window until your food is ready before you can pull up to the second window so their timer doesn't go over. Don't waste your time just go across the road to mcdonalds.
Atmosphere: 1
Food: 2
Service: 1
Probably the worst burger king in the valley. The workers are really dumb.Always giving you the wrong order every time
Atmosphere: 1
Food: 1
Service: 1
Play area closed on the hottest day.seriously. excuse manager has key. I asked to call the manager. Did not budge
Atmosphere: 1
Probably the worst burger king in the valley. The workers are really dumb.Always giving you the wrong order every time
Atmosphere: 1
Food: 1
Service: 1
Stopped in on July 6th to grab a bite to eat. But we waited for a good long while and no one ever came to the counter to take our order so we walked out. We could tell that they were busy and seemed short-staffed so I understand some waiting. However, there wasn't even a single acknowledgement of our presence. No "we'll be with you in a few minutes" or a greeting of ANY kind. So we went across to McDonald's and enjoyed some really fantastic customer service. With eating out costing more and more we're becoming more choosy about where to spend our hard earned dollars, and I'm sure we're not the only ones. Just a simple greeting would have made all the difference. For reference, this is not my first time to this Burger King. Counter service is consistently slow and the few times I have been in acknowledging the customer doesn't seem to happen until they're ready to take your order.
Service: 1
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