They willingly exchanged a burnt meal for a different meal. The Chicago style pizza i got was huge! Had several meals out of it!
Atmosphere: 4
Food: 3
Service: 4
Jeff Breidenbach
Ordered for delivery as we stayed in town for the night. The Meat Lovers was maybe the best pizza I’ve had in my 46 years of life. And the poppers were perfect- didn’t fall apart, but weren’t chewy. Awesome meal.
Food: 5
Service: 4
Christine
Uncharged me a ridiculous amount for doing half and half toppings. And took an hour to get my pizza.
Atmosphere: 1
Food: 3
Service: 2
Dawn Guardipee
They have never disappointed me. I've been there many times in the past couple years. Good food, good service, and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Laura Newman
Food is the best!
Atmosphere: 3
Food: 5
Service: 4
P
It is amazing! Get the extra crust it's cooked perfectly and so yummy! Go and try it yourself!!! Thanks Hugos Ashland!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works Pizza
Eric H
Good food overpriced but I get it every once a blue moon.
Atmosphere: 4
Food: 3
Service: 3
Betty Mason
Disappointed in the fish fry dinner. It also took a long time to be served, and the crowd was already gone.
Atmosphere: 3
Food: 3
Service: 4
Randy Raprager
Nice pizza restaurant with a lake superior view. They have a good pizza/salad bar buffet as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Sausage Pizza
Betty
One person ordered the special of the day for $11.95 - they charged her $15.95 and wouldn't make the correction even though a sign was posted with the correct amount. The other person ordered a sandwich which said on the menu came with Cole slaw and French Fries - it came with potato chips. When we asked about it, they brought out an order of French Fries and charged $4.50. We asked about the bill but they wouldn't change anything. We have eaten at Hugo's for years but we will not be back.
The staff was super friendly and the pizza was delicious! I was pretty late picking it up and even after sitting for a bit it was 10/10! The amount of pizza you get for the price is generous, I ordered a 10” and it looks closer to 12”!
Vegetarian options: The veggies on my pizza were fresh and flavorful, and they have a decent selection of non-meat toppings!
Food: 5
Service: 5
Betty Chrscielski
Nice place to dine in or take out. Our favorite pizza place to go to when we visit
Atmosphere: 3
Food: 4
Service: 5
Sue
We stopped in to order a half sausage/pepperoni and half sausage/onion pizza.
We got... Half pepperoni/onion and sausage/pepperoni. There was more pepperoni on the half that wasn't supposed to have any on and not much sausage.
Also my husband ordered a water and got a Sprite!
The pizza was pretty good, would have been a whole lot better if they would have gotten the right combo. (Took 40 minutes)
Food: 3
Service: 4
Shane Abing
Slow. Wouldn’t recommend. Waitress is clueless. Won’t come back or recommend it ever. To anyone.
Atmosphere: 1
Food: 1
Service: 1
Bryon Daley
Not good service pizza was cold when it was finally served which took forever. Good pizza when it is served fresh but tonight it wasn’t.
They willingly exchanged a burnt meal for a different meal. The Chicago style pizza i got was huge! Had several meals out of it!
Atmosphere: 4
Food: 3
Service: 4
Ordered for delivery as we stayed in town for the night. The Meat Lovers was maybe the best pizza I’ve had in my 46 years of life. And the poppers were perfect- didn’t fall apart, but weren’t chewy. Awesome meal.
Food: 5
Service: 4
Uncharged me a ridiculous amount for doing half and half toppings. And took an hour to get my pizza.
Atmosphere: 1
Food: 3
Service: 2
They have never disappointed me. I've been there many times in the past couple years. Good food, good service, and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Food is the best!
Atmosphere: 3
Food: 5
Service: 4
It is amazing! Get the extra crust it's cooked perfectly and so yummy! Go and try it yourself!!! Thanks Hugos Ashland!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Works Pizza
Good food overpriced but I get it every once a blue moon.
Atmosphere: 4
Food: 3
Service: 3
Disappointed in the fish fry dinner. It also took a long time to be served, and the crowd was already gone.
Atmosphere: 3
Food: 3
Service: 4
Nice pizza restaurant with a lake superior view. They have a good pizza/salad bar buffet as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Sausage Pizza
One person ordered the special of the day for $11.95 - they charged her $15.95 and wouldn't make the correction even though a sign was posted with the correct amount. The other person ordered a sandwich which said on the menu came with Cole slaw and French Fries - it came with potato chips. When we asked about it, they brought out an order of French Fries and charged $4.50. We asked about the bill but they wouldn't change anything. We have eaten at Hugo's for years but we will not be back.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
The staff was super friendly and the pizza was delicious! I was pretty late picking it up and even after sitting for a bit it was 10/10! The amount of pizza you get for the price is generous, I ordered a 10” and it looks closer to 12”!
Vegetarian options: The veggies on my pizza were fresh and flavorful, and they have a decent selection of non-meat toppings!
Food: 5
Service: 5
Nice place to dine in or take out. Our favorite pizza place to go to when we visit
Atmosphere: 3
Food: 4
Service: 5
We stopped in to order a half sausage/pepperoni and half sausage/onion pizza. We got... Half pepperoni/onion and sausage/pepperoni. There was more pepperoni on the half that wasn't supposed to have any on and not much sausage. Also my husband ordered a water and got a Sprite! The pizza was pretty good, would have been a whole lot better if they would have gotten the right combo. (Took 40 minutes)
Food: 3
Service: 4
Slow. Wouldn’t recommend. Waitress is clueless. Won’t come back or recommend it ever. To anyone.
Atmosphere: 1
Food: 1
Service: 1
Not good service pizza was cold when it was finally served which took forever. Good pizza when it is served fresh but tonight it wasn’t.
Atmosphere: 3
Food: 4
Service: 2
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