The Alley
806 Main St W, Ashland
(715) 682-4200
Recent Reviews
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The hostesses Natalee, Jess, and Lani do super well at taking care of guests. Jennifer, Kaia, Joanne, and Amarianna always make sure everybody is taken care of. Tabitha, Summer, and Matthew kick butt at keeping tables clean, Jay and Tina are wonderful bartenders, great conversation.
Staff was not very attentive and the cast iron Mac and cheese was more oil than cheese. Pizza and atmosphere is good.
Food was mediocre at best. Definitely overpriced. Service was not good. It wasn't busy, yet the wait staff failed to check on us. Waited for and finally had to ask for the check. Nice place, it's too bad about staff and food. Won't return or suggest to others.
Had the cob salad which I couldn't finish was so large portions but delicious I'd recommend to anyone looking for a nice local pub with great food and good atmosphere
Terrible time here. Slow service. I ordered a burger well done and they sent it out rare, and after having waited for 1hr already, I asked to not pay for the inedible order and just for the rest of the things I purchased. They offered me 5 dollars off a meal I couldn't eat. Terrible service do not recommend at all.
Pretty cool place. I come here because they serve untitled arts seltzers. Yeah I most just come here for drinks.
The food was decent, little pricy for what it is. The atmosphere was awkward. You could hear a pin drop, music was so low you couldn’t really hear it. They had us packed in with two other high top tables on the balcony. Balcony only had 3 small tables. My spouse, myself, and two kids at a small pub table. The entire bottom of the restaurant was deserted when we got there so we could have been put at any other table. The waitress was very short/impatient, and tone was annoyed when taking our orders like she wanted to be anywhere but there. When we were leaving a large party showed up and it seemed like that was where they were focusing all their attention. Our food came out hot but it took 30 minutes and we just got sandwiches. Personally, would not go back.
The Mac and cheese is excellent! Good local beers.
A great place! The food and service was excellent!
We got seated and we're left there for 15 minutes before someone came to get a drink order. By this time we were ready to order as well. She came over took our whole order. 10 min later brought the drinks, 10 min after that got the food. No one checked on us to see how the food was or if we needed anything, no refills, no one came back to our table at all until we were done eating for 15 minutes to bring the check. I purposly made eye contact woth our server numerous times. Poor customer service. Ive been in the customer service/food industry for 25 years. Kids now will never understand working for their money. I'm a HUGE tipper, specially during the holidays. This waitress got the change left over from my $50 dollar tab. Everything is based on customer care here kids.
Restaurantji Recommends
Service? What service? There wasn’t many people in pub. 2 other tables and 2 guest at the bar. It took 15 minutes to even get asked about a drink. We weren’t check on the entire visit so no refills of our alcoholic beverages. Disappointing for sure.
Overall not a good experience. We dined in, and when we got there, we were the only two people besides one patron drinking at the bar. My husband got a burger and I got the Chicken Bacon ranch macaroni and cheese. The burger was burnt and was cold when he got it, and the waffle fries were cold as well. The macaroni noodles were overcooked by a lot, so much that they were almost mushy and the macaroni and cheese was so cold the cheese wasnt even melty anymore. Ended up spending $40 on food that was barely edible. A serious let down, and I do not recommend this place at all.
Atmosphere: 2
Food: 1
Service: 1
The lady was very attentive, the food was very delicious.
Atmosphere: 5
Food: 5
Service: 5
The service was top-notch. Very busy but our server, Natalee, was friendly, attentive, and goes above and beyond to ensure a memorable dining experience. Food was great. Would highly recommend. Every great server deserves a good review. Would be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Cheese Curds
Love the decor in the restaurant. Delicious margarita pizza. Crust was perfect! Friendly service. Clean restrooms. Nice place to dine!
Atmosphere: 5
Food: 5
Service: 5
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