I messed up the time for my online order and realized too late but Ronnie remade the subs for me for the correct time. I appreciated them doing that for me so I didn’t have to eat a 2 hour old sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Mary May
Love the Subway here in Balsam Lake! Wonderful staff, quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Fountain Beverage, The Boss
Kevin Kall
Have always liked to go to Subway. Never had a bad experience. The food is always fresh. Staff was always friendly. But the prices are so high now I will never go again. $11 for meatballs on a white bun isn't worth it. I'll make it myself from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Colleen S
Holy moly save your stomachs and eat somewhere else. Poor service and poor food. Definitely supporting local business next time - bad vibes bad belly ache...and the parking matches the service. Two thumbs down.
Atmosphere: 1
Food: 1
Service: 1
Matt Ritchie
On 7/10/23 @ 12:15 p.m.Went into this location with an online order and the older lady behind the counter complained about having to do her job the entire time. The guy in line fed into her negative mood by saying "online ordering is why I don't come to subway anymore, you should tell these folks f@$k it and tell them to come in and order" her reply was a factory job is looking really good right now. I tipped online thinking yea a big order they deserve it. I will not tip again nor return to this location again, if her approach to customer service is this poor then a factory job would suit her better.
Atmosphere: 2
Food: 2
Service: 2
Lisa Marie Stucci
I went in 5 minutes before close. I felt bad but I was starving. Skyler was very nice about it and made my sandwich with a smile. Thank you so much for good customer service.
Jacob Schadt
Great service and great food! The wonderful young lady who is always working deserves a raise!Kid-friendliness: Great employee helped me clean up a mess my kids had made and had a smile on her face the whole time. We were here at 1pm on March 25th
Cody Bruiser
Awsome employees and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Subway Club, blt Wrap, The Boss
Cora Kromer
The people were pleasant. The Boss meatball sandwich was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Kellie Collins
Worst ever the girl that was working tonight she should not be working there i got sick off of the food she didn't even ask what I wanted on it didn't change her gloves to make my fiance food Worst ever and I don't even know what is on the bag won't be going there anymore until this changes
Like a lot of fast food places, it sometimes can be hit or miss depending on the staff and time of day. Usually, it's a hit.
BizLimpkit4,20,69
Friendly staff. Quick service.
paul mitchell
Nice staff, very well organized. Very nice manager.
Jasmine Jenni
Would give zero stars if I could. Girl was highly irritated when we walked in and rudely said they were still open when there was still 30 minutes to close, threw my ham on my sandwich in a pile, put like two slices of cheese cause she didn’t want to refill the inventory and was just incredibly disrespectful. Also when we got there she tried to get us to leave and eat elsewhere and kept mopping for 3-5 minutes probably hoping we’d leave. Waste of money. There was also a little girl that was in line and she coughed and the girl glared at her too.
Michelle Thayer
BLT wrap had maybe 3 slices of bacon. Believe me when I say that it's not at all like the picture on the website. It was literally a veggie wrap, and more wrap than veggies at that. This is 2nd wrap I've ordered within the past 10 days that was a complete waste of money. I'd like to post the pics I took but that's not an option. Never ordering from this location again. I'd rather pay more money and at least get some of the featured ingredient.
I messed up the time for my online order and realized too late but Ronnie remade the subs for me for the correct time. I appreciated them doing that for me so I didn’t have to eat a 2 hour old sub.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Love the Subway here in Balsam Lake! Wonderful staff, quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Fountain Beverage, The Boss
Have always liked to go to Subway. Never had a bad experience. The food is always fresh. Staff was always friendly. But the prices are so high now I will never go again. $11 for meatballs on a white bun isn't worth it. I'll make it myself from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Holy moly save your stomachs and eat somewhere else. Poor service and poor food. Definitely supporting local business next time - bad vibes bad belly ache...and the parking matches the service. Two thumbs down.
Atmosphere: 1
Food: 1
Service: 1
On 7/10/23 @ 12:15 p.m.Went into this location with an online order and the older lady behind the counter complained about having to do her job the entire time. The guy in line fed into her negative mood by saying "online ordering is why I don't come to subway anymore, you should tell these folks f@$k it and tell them to come in and order" her reply was a factory job is looking really good right now. I tipped online thinking yea a big order they deserve it. I will not tip again nor return to this location again, if her approach to customer service is this poor then a factory job would suit her better.
Atmosphere: 2
Food: 2
Service: 2
I went in 5 minutes before close. I felt bad but I was starving. Skyler was very nice about it and made my sandwich with a smile. Thank you so much for good customer service.
Great service and great food! The wonderful young lady who is always working deserves a raise!Kid-friendliness: Great employee helped me clean up a mess my kids had made and had a smile on her face the whole time. We were here at 1pm on March 25th
Awsome employees and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Subway Club, blt Wrap, The Boss
The people were pleasant. The Boss meatball sandwich was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Worst ever the girl that was working tonight she should not be working there i got sick off of the food she didn't even ask what I wanted on it didn't change her gloves to make my fiance food Worst ever and I don't even know what is on the bag won't be going there anymore until this changes
Restaurantji Recommends
Like a lot of fast food places, it sometimes can be hit or miss depending on the staff and time of day. Usually, it's a hit.
Friendly staff. Quick service.
Nice staff, very well organized. Very nice manager.
Would give zero stars if I could. Girl was highly irritated when we walked in and rudely said they were still open when there was still 30 minutes to close, threw my ham on my sandwich in a pile, put like two slices of cheese cause she didn’t want to refill the inventory and was just incredibly disrespectful. Also when we got there she tried to get us to leave and eat elsewhere and kept mopping for 3-5 minutes probably hoping we’d leave. Waste of money. There was also a little girl that was in line and she coughed and the girl glared at her too.
BLT wrap had maybe 3 slices of bacon. Believe me when I say that it's not at all like the picture on the website. It was literally a veggie wrap, and more wrap than veggies at that. This is 2nd wrap I've ordered within the past 10 days that was a complete waste of money. I'd like to post the pics I took but that's not an option. Never ordering from this location again. I'd rather pay more money and at least get some of the featured ingredient.