Subway
400 Oasis Rd, Black River Falls
(715) 284-0442
Recent Reviews
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Waited awhile to get my food. Only one girl working and she wasn’t happy becuz she had no help. Being a busy area for off-roaders there should be 2 workers. She was so frustrated she could barely do her job
Atmosphere: 3
Food: 3
Service: 2
Don't go here they didn't even wanna serve
Food is always good. Place is usually cleaner than most subways. Service is good most of the time unless the regional manager, Mike, is there. He is never as friendly as the rest of the staff and honestly makes me quite uncomfortable.
Amber and Shayla always bring a smile to my face when I go in to visit with their exceptional customer service☺️
Atmosphere: 3
Food: 5
Service: 3
Service is fast and friendly. Orders have always been accurate. Far better experience here than the other Subway in town.
Atmosphere: 5
Service: 5
I gave the lady my order, she asked 6 inch or foot long. I said 6 Inch. When she passed it down for toppings I noticed it was a foot long. So I said I'm sorry that's supposed to be a 6 inch, boy did she get mad!
She bellard back " I ASKED YOU IF YOU WANTED A FOOT LONG YOU SAID YES"
ME: ?Ah no, you asked if I wanted a 6 inch or ft long and I said 6inch.
Her: NO YOU DID NOT
Me: You don't need to be rude, but I did say 6 inch.
Her: I AM NOT BEING RUDE, YOU SAID FT LONG. (Continually yelling at me very loudly) in front of other customers in line.
Me: I did say 6 inch, I'm sorry you didn't hear it, you.....
Her: JUST STOP, STOP RIGHT NOW OR I WILL REFUSE TO GIVE YOU ANY FOOD!
Me:?.......watching her cut my sandwich in half and toss it down the isle......I did not say anything else paid for our meals and left. But you best believe I will NEVER go back there again!
Very Rude and unprofessional!!!! ?
Atmosphere: 1
Food: 3
Service: 1
7/6/24 @ 11:30 am I place and order for a footlong Philly cheese steak. The first young lady was very kind. The second lady that completed the meal was very very rude and unprofessional, an older lady. She gets my sandwich, doesn't ask if I want oil or vinegar or salt and pepper. She just wraps the sandwich up walks away. I told her 3x I'd like a combo with chocolate chip cookies. She doesn't respond. She goes to complete the next customers order. I say to her again ma'am id like a combo. She says why didn't you ask in the beginning. I say ma'am I did 3x. She responds well I didn't hear you.I Say 2 chocolate chip cookies. She then ask do you want chips. Again I state, ma'am id like 2 chocolate chip cookies. She says you can only get 2. I say ma'am that's what I said 2. She then slings the cookies to me instead of placing them on the counter. She then ask would you like a drink. Ma'am I just said 5x a combo. Dosen't the combo come with a drink? She proceeds to tell me what other customers request. I said ma'am you work in customer service you're rude and unprofessional. She throws the cup on the counter. As I'm explaining what happened to my friend that's paying for the food she's screams "WHATEVER!!!" Really loudly in front of 5 other patrons. Like I did something wrong to her.
Atmosphere: 4
Food: 2
Service: 1
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
I think it's ridiculous that you are giving 2 pinches of onion on a 12 in sub since when can't I have my sub that I'm paying 13 dollars for with as much onion as I want never had this problem at any other sub way and I'll never go to this one again
Atmosphere: 1
Food: 1
Service: 1
June 8th 2024 around 1pm.
The manager was very friendly but the worker adding the toping was overly rude when making the sandwiches. It was a 4.5 star review prior to toppings. Subway is never light on toppings. This woman was putting one piece of onion at a time. Kept having to ask for more. Smallest light subway foot long I’ve ever had.
Friend ordered a special sandwich. She didnt know how to make it. Asked him to repeat the menu ingredients of the board. Other two workers were great.
Atmosphere: 3
Food: 2
Service: 1
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
On 5/22/24 At approximately 5:15 pm a senior class trip was on it’s way back from Wis dells stopped at this subway as we have been doing for years but today we were told “Because you didn’t call ahead we won’t serve you “ now mind you there is also a Taco John’s there also there was a total of 28 students 2 chaperones and a bus driver and we were the only people there so most of the students went to TJ’s as the subway employees stood there with no business watching us What kind of business does this kind service at a major intersection on a freeway. We won’t go back as a bus driver I will find another place that will take better care of us
Atmosphere: 1
Food: 1
Service: 1
Good food over all, and it is linked with a gas station and taco John’
Atmosphere: 5
Food: 4
Service: 4
Never Again will I go to this SubwayThey dropped my sandwich pulling it out of the toaster. Then they had to remake it which took forever. They gave less meat and cheese as prior. When they got to the vegetables she gave 4 cucumbers, asked for more and she said we could only give 1. Other subways give double that. One of the ladies who was ending her shift checked us out before the sandwich fell so when they finally got it done we could leave. We paid however when we got the sandwich the lady who made it glared at us for leaving even though be paid. They didn’t even have flatbread even tho 4 people asked for it and they said it’s not ready even tho they brought a bag of flatbread out 2 minutes later.
Atmosphere: 1
Food: 1
Service: 1
We got our food pretty fast, the ladies working were very nice, they made our food fast, and accurate. Along with overall just a nice looking sub. The food tasted good, and the business was clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
i stopped by on 11/4/23 at about 730pm, the restaurant was SUPER clean so clean that it made me leave this review ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
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