I gave the lady my order, she asked 6 inch or foot long. I said 6 Inch. When she passed it down for toppings I noticed it was a foot long. So I said I'm sorry that's supposed to be a 6 inch, boy did she get mad! She bellard back " I ASKED YOU IF YOU WANTED A FOOT LONG YOU SAID YES" ME: ?Ah no, you asked if I wanted a 6 inch or ft long and I said 6inch. Her: NO YOU DID NOT Me: You don't need to be rude, but I did say 6 inch. Her: I AM NOT BEING RUDE, YOU SAID FT LONG. (Continually yelling at me very loudly) in front of other customers in line. Me: I did say 6 inch, I'm sorry you didn't hear it, you..... Her: JUST STOP, STOP RIGHT NOW OR I WILL REFUSE TO GIVE YOU ANY FOOD! Me:?.......watching her cut my sandwich in half and toss it down the isle......I did not say anything else paid for our meals and left. But you best believe I will NEVER go back there again! Very Rude and unprofessional!!!! ?
Atmosphere: 1
Food: 3
Service: 1
Chanekka Jones
7/6/24 @ 11:30 am I place and order for a footlong Philly cheese steak. The first young lady was very kind. The second lady that completed the meal was very very rude and unprofessional, an older lady. She gets my sandwich, doesn't ask if I want oil or vinegar or salt and pepper. She just wraps the sandwich up walks away. I told her 3x I'd like a combo with chocolate chip cookies. She doesn't respond. She goes to complete the next customers order. I say to her again ma'am id like a combo. She says why didn't you ask in the beginning. I say ma'am I did 3x. She responds well I didn't hear you.I Say 2 chocolate chip cookies. She then ask do you want chips. Again I state, ma'am id like 2 chocolate chip cookies. She says you can only get 2. I say ma'am that's what I said 2. She then slings the cookies to me instead of placing them on the counter. She then ask would you like a drink. Ma'am I just said 5x a combo. Dosen't the combo come with a drink? She proceeds to tell me what other customers request. I said ma'am you work in customer service you're rude and unprofessional. She throws the cup on the counter. As I'm explaining what happened to my friend that's paying for the food she's screams "WHATEVER!!!" Really loudly in front of 5 other patrons. Like I did something wrong to her.
Atmosphere: 4
Food: 2
Service: 1
Mark H
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
Jamie Bell
I think it's ridiculous that you are giving 2 pinches of onion on a 12 in sub since when can't I have my sub that I'm paying 13 dollars for with as much onion as I want never had this problem at any other sub way and I'll never go to this one again
Atmosphere: 1
Food: 1
Service: 1
Brian D
June 8th 2024 around 1pm.
The manager was very friendly but the worker adding the toping was overly rude when making the sandwiches. It was a 4.5 star review prior to toppings. Subway is never light on toppings. This woman was putting one piece of onion at a time. Kept having to ask for more. Smallest light subway foot long I’ve ever had.
Friend ordered a special sandwich. She didnt know how to make it. Asked him to repeat the menu ingredients of the board. Other two workers were great.
Atmosphere: 3
Food: 2
Service: 1
Mark Hagen
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
Joe Barnes
On 5/22/24 At approximately 5:15 pm a senior class trip was on it’s way back from Wis dells stopped at this subway as we have been doing for years but today we were told “Because you didn’t call ahead we won’t serve you “ now mind you there is also a Taco John’s there also there was a total of 28 students 2 chaperones and a bus driver and we were the only people there so most of the students went to TJ’s as the subway employees stood there with no business watching us What kind of business does this kind service at a major intersection on a freeway. We won’t go back as a bus driver I will find another place that will take better care of us
Atmosphere: 1
Food: 1
Service: 1
MonkeyJoe1109
Good food over all, and it is linked with a gas station and taco John’
Atmosphere: 5
Food: 4
Service: 4
Grace's Goodies
Never Again will I go to this SubwayThey dropped my sandwich pulling it out of the toaster. Then they had to remake it which took forever. They gave less meat and cheese as prior. When they got to the vegetables she gave 4 cucumbers, asked for more and she said we could only give 1. Other subways give double that. One of the ladies who was ending her shift checked us out before the sandwich fell so when they finally got it done we could leave. We paid however when we got the sandwich the lady who made it glared at us for leaving even though be paid. They didn’t even have flatbread even tho 4 people asked for it and they said it’s not ready even tho they brought a bag of flatbread out 2 minutes later.
Atmosphere: 1
Food: 1
Service: 1
Asia M
We got our food pretty fast, the ladies working were very nice, they made our food fast, and accurate. Along with overall just a nice looking sub. The food tasted good, and the business was clean.
i stopped by on 11/4/23 at about 730pm, the restaurant was SUPER clean so clean that it made me leave this review ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Doug Cieslak
Placed online order and staff didn’t honor my place in the queue. Had to stand in line to get my order. Staff wouldn’t cancel order. Will not use app again. Will try other sandwich shops for online ordering next time.
Atmosphere: 1
Service: 1
Willie Wilson
10-8-23 @ 1130am NOT FRIENDLY TO PROPLE OF COLOR DO NOT VISIT THIS SUBWAY LOCATION IN BLACK RIVER FALLS WISCONSIN I don't recommended this subway at all soon as I walked on the atmosphere definitely changed. Started to place my order and was instantly mocked about my choice of meatballs and to add Bacon and jalapeño peppers..... i ignored it thr first time moved on thr next lady was even worse smirking and very rude told her please can she wrap them separately she ignores me I'm like ma'am excuse me helloooo. At that point i knew what it was I told her you know what you and your Co worker have Been hostile towards me since I walked in ill go someplace where I'm appreciated keep your sandwich i don't want it. IF YOUR OF COLOR DO NOT VISIR THIS PLACE SUBWAY IN NLACK RIVER FALLS WISCONSIN
Atmosphere: 1
Food: 1
Service: 1
Shauna Volkening
Karen and Sandy who made our sandwiches did a great job! They were very nice and had great customer service! If I ever drive through again, I will definitely stop and get some food here.
Atmosphere: 5
Service: 5
James Garner
The good place to stop for big truck and it's close to home for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham, Oven Roasted Turkey
I gave the lady my order, she asked 6 inch or foot long. I said 6 Inch. When she passed it down for toppings I noticed it was a foot long. So I said I'm sorry that's supposed to be a 6 inch, boy did she get mad!
She bellard back " I ASKED YOU IF YOU WANTED A FOOT LONG YOU SAID YES"
ME: ?Ah no, you asked if I wanted a 6 inch or ft long and I said 6inch.
Her: NO YOU DID NOT
Me: You don't need to be rude, but I did say 6 inch.
Her: I AM NOT BEING RUDE, YOU SAID FT LONG. (Continually yelling at me very loudly) in front of other customers in line.
Me: I did say 6 inch, I'm sorry you didn't hear it, you.....
Her: JUST STOP, STOP RIGHT NOW OR I WILL REFUSE TO GIVE YOU ANY FOOD!
Me:?.......watching her cut my sandwich in half and toss it down the isle......I did not say anything else paid for our meals and left. But you best believe I will NEVER go back there again!
Very Rude and unprofessional!!!! ?
Atmosphere: 1
Food: 3
Service: 1
7/6/24 @ 11:30 am I place and order for a footlong Philly cheese steak. The first young lady was very kind. The second lady that completed the meal was very very rude and unprofessional, an older lady. She gets my sandwich, doesn't ask if I want oil or vinegar or salt and pepper. She just wraps the sandwich up walks away. I told her 3x I'd like a combo with chocolate chip cookies. She doesn't respond. She goes to complete the next customers order. I say to her again ma'am id like a combo. She says why didn't you ask in the beginning. I say ma'am I did 3x. She responds well I didn't hear you.I Say 2 chocolate chip cookies. She then ask do you want chips. Again I state, ma'am id like 2 chocolate chip cookies. She says you can only get 2. I say ma'am that's what I said 2. She then slings the cookies to me instead of placing them on the counter. She then ask would you like a drink. Ma'am I just said 5x a combo. Dosen't the combo come with a drink? She proceeds to tell me what other customers request. I said ma'am you work in customer service you're rude and unprofessional. She throws the cup on the counter. As I'm explaining what happened to my friend that's paying for the food she's screams "WHATEVER!!!" Really loudly in front of 5 other patrons. Like I did something wrong to her.
Atmosphere: 4
Food: 2
Service: 1
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
I think it's ridiculous that you are giving 2 pinches of onion on a 12 in sub since when can't I have my sub that I'm paying 13 dollars for with as much onion as I want never had this problem at any other sub way and I'll never go to this one again
Atmosphere: 1
Food: 1
Service: 1
June 8th 2024 around 1pm.
The manager was very friendly but the worker adding the toping was overly rude when making the sandwiches. It was a 4.5 star review prior to toppings. Subway is never light on toppings. This woman was putting one piece of onion at a time. Kept having to ask for more. Smallest light subway foot long I’ve ever had.
Friend ordered a special sandwich. She didnt know how to make it. Asked him to repeat the menu ingredients of the board. Other two workers were great.
Atmosphere: 3
Food: 2
Service: 1
Staff should not be in the customer service industry.
Atmosphere: 3
Food: 4
Service: 1
On 5/22/24 At approximately 5:15 pm a senior class trip was on it’s way back from Wis dells stopped at this subway as we have been doing for years but today we were told “Because you didn’t call ahead we won’t serve you “ now mind you there is also a Taco John’s there also there was a total of 28 students 2 chaperones and a bus driver and we were the only people there so most of the students went to TJ’s as the subway employees stood there with no business watching us What kind of business does this kind service at a major intersection on a freeway. We won’t go back as a bus driver I will find another place that will take better care of us
Atmosphere: 1
Food: 1
Service: 1
Good food over all, and it is linked with a gas station and taco John’
Atmosphere: 5
Food: 4
Service: 4
Never Again will I go to this SubwayThey dropped my sandwich pulling it out of the toaster. Then they had to remake it which took forever. They gave less meat and cheese as prior. When they got to the vegetables she gave 4 cucumbers, asked for more and she said we could only give 1. Other subways give double that. One of the ladies who was ending her shift checked us out before the sandwich fell so when they finally got it done we could leave. We paid however when we got the sandwich the lady who made it glared at us for leaving even though be paid. They didn’t even have flatbread even tho 4 people asked for it and they said it’s not ready even tho they brought a bag of flatbread out 2 minutes later.
Atmosphere: 1
Food: 1
Service: 1
We got our food pretty fast, the ladies working were very nice, they made our food fast, and accurate. Along with overall just a nice looking sub. The food tasted good, and the business was clean.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Restaurantji Recommends
i stopped by on 11/4/23 at about 730pm, the restaurant was SUPER clean so clean that it made me leave this review ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Placed online order and staff didn’t honor my place in the queue. Had to stand in line to get my order. Staff wouldn’t cancel order. Will not use app again. Will try other sandwich shops for online ordering next time.
Atmosphere: 1
Service: 1
10-8-23 @ 1130am NOT FRIENDLY TO PROPLE OF COLOR DO NOT VISIT THIS SUBWAY LOCATION IN BLACK RIVER FALLS WISCONSIN I don't recommended this subway at all soon as I walked on the atmosphere definitely changed. Started to place my order and was instantly mocked about my choice of meatballs and to add Bacon and jalapeño peppers..... i ignored it thr first time moved on thr next lady was even worse smirking and very rude told her please can she wrap them separately she ignores me I'm like ma'am excuse me helloooo. At that point i knew what it was I told her you know what you and your Co worker have Been hostile towards me since I walked in ill go someplace where I'm appreciated keep your sandwich i don't want it. IF YOUR OF COLOR DO NOT VISIR THIS PLACE SUBWAY IN NLACK RIVER FALLS WISCONSIN
Atmosphere: 1
Food: 1
Service: 1
Karen and Sandy who made our sandwiches did a great job! They were very nice and had great customer service! If I ever drive through again, I will definitely stop and get some food here.
Atmosphere: 5
Service: 5
The good place to stop for big truck and it's close to home for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham, Oven Roasted Turkey
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