If you want to wait 20 minutes for a bowl of carry-out soup, come here. Several times I've ordered soup and then waited while the person who took my order and money then have leisurely gone to other stations. I have then to get their attention and ask when I could get the soup (that, by the way, just had to be ladled out of the pot). I have talked to other waiting customers and my experience is not unique. The place has not been overly busy and I can hear people in the back room, so it seems adequately staffed. Their soup is good, but I'm seriously considering trying a different location even though it is several more miles to drive.
Alan Simmons
Always friendly staff and has gone the extra mile for me and my pickiness even when it's close to closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Melt, Cheese Curds in Wisconsin, Original Turkey Sub for the Win
Lorraine Landrum
Love your food 😋!
Atmosphere: 5
Food: 5
Service: 5
Logan Sj
Everything about my experience with this location was bad. I placed an online order. When I arrived at the drive through the employee was rude. Nasty attitude. They got my order wrong and added tomato to it and forgot my order of fries. I had to bang on the window for several minutes for someone to return. They gave me the food but the sub so soggy it fell apart and had the pieces of tomato still left… so obviously they just took them off. Just disrespectful and no regard for food someone has to eat. I’m disappointed in this location. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Mrs. K
I have placed online orders for this location twice hoping to speed up the service. Each time I arrive at the location I am told to pull forward to a parking spot to wait for my order. While waiting for my online order for 20 mins I watch cars who have come after me get their orders while I continue to wait. My question is what’s the point of online orders?? You’re better off just ordering from the store.
Atmosphere: 3
Food: 2
Service: 1
Tyler Hodge
I ordered from here recently. I have been to this location multiple times and the quality and has been increasingly getting worse. Today I ordered multiple sandwiches. My order was awful. Not only did it take over an hour, they forgot food and made my food incorrectly. First. Ordered a cheese steak sandwich. The sandwich had mayo on it. The sandwich does not come with mayo. Mayonnaise usually makes me sick Second, I ordered two club sandwiches. One normal; one with bacon, no tomatoes, no onions. The one with no onion or tomato had both on there. When I took a bite into it. It was incredibly spicy and tasted awful. Third, I ordered a turkey sandwich with lettuce and mayo. They completely forgot the sandwich. Fourth, I ordered 6 fries. I got 7. I am not upset at that. However the fries were very soggy and made me feel very sick. They offered me a full refund. I'm very glad they gave me a refund. But it should not take over an hour for my food. This is absolutely terrible and I will not recommend going here anymore. My family could not enjoy their food and ended up throwing most of it away. I waited an hour to receive garbage. Do better.
Atmosphere: 1
Food: 1
Service: 1
Paige Hodges
Back home visiting for a week! Subs still good, service still far below any reasonable standard 🥲
Atmosphere: 2
Food: 5
Service: 1
Suzy Caballero
I ordered 2 turkey clubs and waited way too long. People who came in after me got their food before I did. The staff here have no organization or real strategy. They have no hair nets. One lady was walking with and open sub and the pink haired lady's hair slid right across the open sandwich. Disgusting ?. No one here smiled. They look all depressed and highly unmotivated. Sad to see in a young generation.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Original Turkey Sub for the Win
LaToya
They take forever here. Even when you order online. What is the point of ordering online when I’m sitting on pick up for 15 mins!
Nina Thomas
You charged me all of that money only to not give me my full order. Plus your employees had a funky attitude.
The employees are so rude....please train them properly smh
Nelson Oliveras
Has more than 8 people behind the counter and they cannot make an order which was placed 25 minutes prior? Very disorganized team.
Atmosphere: 1
Food: 4
Service: 1
Maryalice Anderson
Very pleased with the experience. The staff is kind and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Cheese Steak
Britney Hyler
WORST EXPERIENCE EVER........ I went through the drive thru ordered two subs and a fry one 7 1/2 inch one many turkey everything on them one no onions the other one with onions received order fries were burnt ok cool check sandwiches while still in the lot both were completely bare with only onions i take the subs into the store a young lady approach me who im going to assume was the manger i show her my receipt and say hey these subs are wrong this is what i ordered she takes receipt gives it to a young lady and says remake these and she gave me a fry for inconvenience as im standing there im thinking to myself this is why orders are wrong the crew was very young and playing around ok i get order head to work got there and sandwiches were stilllll WRONG so next day i call speak with a manger it was a male i explained everything he said he could remake it but need receipt after telling him i dont have it the young lady took it he begun to basically call me a liar i told him dont even worry about it im going to call corporate as i was calling corporate i forgot his name because now im filing a complaint on him so i called back spoke to another "Manager" by the name of annie who refused to give me his name even after i explained why i needed it never will get a red cent from me again
Atmosphere: 1
Food: 1
Service: 1
C Hatch91
The atmosphere was okay; the food tasted good, but the skimpy Classics 7 1/2 sub reminds me of Subway. I don't eat at Subway anymore... they count the items on the subs. And the float was more root beer and little anything else? Where's the ice cream? I'm leaving and I'm still hungry. I should've gone to Wendy's, at least I wouldn't still be hungry.
If you want to wait 20 minutes for a bowl of carry-out soup, come here. Several times I've ordered soup and then waited while the person who took my order and money then have leisurely gone to other stations. I have then to get their attention and ask when I could get the soup (that, by the way, just had to be ladled out of the pot). I have talked to other waiting customers and my experience is not unique. The place has not been overly busy and I can hear people in the back room, so it seems adequately staffed. Their soup is good, but I'm seriously considering trying a different location even though it is several more miles to drive.
Always friendly staff and has gone the extra mile for me and my pickiness even when it's close to closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Melt, Cheese Curds in Wisconsin, Original Turkey Sub for the Win
Love your food 😋!
Atmosphere: 5
Food: 5
Service: 5
Everything about my experience with this location was bad. I placed an online order. When I arrived at the drive through the employee was rude. Nasty attitude. They got my order wrong and added tomato to it and forgot my order of fries. I had to bang on the window for several minutes for someone to return. They gave me the food but the sub so soggy it fell apart and had the pieces of tomato still left… so obviously they just took them off. Just disrespectful and no regard for food someone has to eat. I’m disappointed in this location. Terrible.
Atmosphere: 1
Food: 1
Service: 1
I have placed online orders for this location twice hoping to speed up the service. Each time I arrive at the location I am told to pull forward to a parking spot to wait for my order. While waiting for my online order for 20 mins I watch cars who have come after me get their orders while I continue to wait. My question is what’s the point of online orders?? You’re better off just ordering from the store.
Atmosphere: 3
Food: 2
Service: 1
I ordered from here recently. I have been to this location multiple times and the quality and has been increasingly getting worse. Today I ordered multiple sandwiches. My order was awful. Not only did it take over an hour, they forgot food and made my food incorrectly.
First. Ordered a cheese steak sandwich. The sandwich had mayo on it. The sandwich does not come with mayo. Mayonnaise usually makes me sick
Second, I ordered two club sandwiches. One normal; one with bacon, no tomatoes, no onions. The one with no onion or tomato had both on there. When I took a bite into it. It was incredibly spicy and tasted awful.
Third, I ordered a turkey sandwich with lettuce and mayo. They completely forgot the sandwich.
Fourth, I ordered 6 fries. I got 7. I am not upset at that. However the fries were very soggy and made me feel very sick.
They offered me a full refund. I'm very glad they gave me a refund. But it should not take over an hour for my food. This is absolutely terrible and I will not recommend going here anymore. My family could not enjoy their food and ended up throwing most of it away. I waited an hour to receive garbage. Do better.
Atmosphere: 1
Food: 1
Service: 1
Back home visiting for a week! Subs still good, service still far below any reasonable standard 🥲
Atmosphere: 2
Food: 5
Service: 1
I ordered 2 turkey clubs and waited way too long. People who came in after me got their food before I did. The staff here have no organization or real strategy. They have no hair nets. One lady was walking with and open sub and the pink haired lady's hair slid right across the open sandwich. Disgusting ?. No one here smiled. They look all depressed and highly unmotivated. Sad to see in a young generation.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Original Turkey Sub for the Win
They take forever here. Even when you order online. What is the point of ordering online when I’m sitting on pick up for 15 mins!
You charged me all of that money only to not give me my full order. Plus your employees had a funky attitude.
Food: 5
Service: 1
Restaurantji Recommends
The employees are so rude....please train them properly smh
Has more than 8 people behind the counter and they cannot make an order which was placed 25 minutes prior? Very disorganized team.
Atmosphere: 1
Food: 4
Service: 1
Very pleased with the experience. The staff is kind and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sandwich, Cheese Steak
WORST EXPERIENCE EVER........ I went through the drive thru ordered two subs and a fry one 7 1/2 inch one many turkey everything on them one no onions the other one with onions received order fries were burnt ok cool check sandwiches while still in the lot both were completely bare with only onions i take the subs into the store a young lady approach me who im going to assume was the manger i show her my receipt and say hey these subs are wrong this is what i ordered she takes receipt gives it to a young lady and says remake these and she gave me a fry for inconvenience as im standing there im thinking to myself this is why orders are wrong the crew was very young and playing around ok i get order head to work got there and sandwiches were stilllll WRONG so next day i call speak with a manger it was a male i explained everything he said he could remake it but need receipt after telling him i dont have it the young lady took it he begun to basically call me a liar i told him dont even worry about it im going to call corporate as i was calling corporate i forgot his name because now im filing a complaint on him so i called back spoke to another "Manager" by the name of annie who refused to give me his name even after i explained why i needed it never will get a red cent from me again
Atmosphere: 1
Food: 1
Service: 1
The atmosphere was okay; the food tasted good, but the skimpy Classics 7 1/2 sub reminds me of Subway. I don't eat at Subway anymore... they count the items on the subs. And the float was more root beer and little anything else? Where's the ice cream?
I'm leaving and I'm still hungry. I should've gone to Wendy's, at least I wouldn't still be hungry.
Atmosphere: 4
Food: 3
Service: 2
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