I went through the drive through a couple days ago for lunch. I made it back to work and realized they forgot my side salad and my soup was only half full. I returned with my receipt and explained the situation. They were very quick to apologize and assured me they’d get me my salad and a new soup. Additionally, an older gentleman who I believe might been the manager told me to help myself to a couple pints of ice cream from the cooler. It was totally not needed, but I felt it was very kind of them to make their wrongs right. They addressed the mistake with an apologetic attitude and ensured me they’d fix it. They are always kind here and except for this small mistake, they service is typically fast, efficient, and friendly.
Atmosphere: 5
Food: 5
Service: 5
Bobbiejo
Have to wait a while sometimes but the food is still good
Atmosphere: 5
Food: 5
Service: 5
Kathy
Food like usual was amazing. But the restaurant was filthy. Every table was dirty food on the floor. That’s understandable if they’re busy but when I asked it they could wash a table. I finally gave up, sat down and ate and 25 minutes later nobody still had washed the tables off. I won’t be back to eat at this location.
Atmosphere: 1
Food: 5
Service: 2
Jenn
This is the third time I've had to wait for my food for more than 10 minutes, today was 20 minutes. I order ahead so I don't have to wait. I sat waiting for my food after checking in and watch 5 cars get served first, 2 of them came through the drive thru after I arrived. I finally had enough and went inside. There sits my food while 10 confused looking employees are wondering around. Now I'm home eating a cold burger and cold cheese curds. Come on! I know you have the game in Burlington bc there aren't many fast food places here. But this is just not acceptable. And the fact that one meal (with a concrete instead of a soda) is almost 20 bucks is ridiculous! Three dollars more to make your single burger a double. For that tiny piece of meat?! Yeah, I'm done with this location. Now, back to my expensive, cold food. ggrrrrr!
Atmosphere: 2
Food: 3
Service: 2
Jeannine Vertelka
Almost every time I come in the restaurant it is dirty. Tables are dirty and seats have crumbs and food on them. The carpet and floors have not been swept snd or vacuumed. It’s a shame that this store appears below the cleanliness standard in the customer seating area. It does make me wonder how clean the kitchen is.
Atmosphere: 1
Food: 4
Service: 4
Lmcguinness2224
Culvert is.good food & fresh.my granddaughter loves the cheese curds
Atmosphere: 5
Food: 5
Service: 5
Tim W.
Always good. You can count on the consistency
Atmosphere: 4
Food: 5
Service: 4
Komal Rafay
The staff is very unprofessional and unhygienic. They won't even use clean hands to properly close the lids. There was one girl who was clean, hygenic and friendly. On one visit she wasn't there and when I asked about her from other staff members they had no idea who I was talking about. My review is aolely based on this location. Other locations might be different.
Atmosphere: 2
Food: 3
Service: 1
Chrystal H.
Was unfortunately let down by cold food, soggy buns, hardly any onion rings in a large order. The bacon pub burger didnt have any bacon.We rarely eat out and this was a treat for us. We were just let down.
Food: 1
Service: 3
Jason Ci'el
Average Culver's experience on a good day. Maybe avoid coming here while busy, Ive unfortunately had to turn around from missing items for this location more times than I'd like to publicly admit.
Burgers are, burgers ya know? Shakes and cold products are good, for the available alternatives nearby after 6pm and Adrian's closes. Fries are good. (when they don't forget them) 6/10 on a good day.
I just wanted to shout out Aleigha! She was a very sweet young lady, great example of character! She also hooked me up with ice cream that was made by mistake. Thank you again!
Atmosphere: 4
Food: 4
Service: 5
Deborah Bower
If I could give 0 stars I would was just in the drive thru gave us a number 57 all we ordered was a cod dinner and a chocolate malt. Took 25 minutes really while people behind us all got their orders before us. Really not happy at all
Service: 1
Kaylee Haggett
This location is out of control. 30 minute + wait in the drive thru for 2 entrees.
Atmosphere: 1
Food: 3
Service: 1
Anthony Dremo
Ordered a value basket, didn’t get my fries. Fries are on the receipt but weren’t in the bag and therefore, are not inside me now. Drive through also takes forever every… single… time. Now I, unfortunately, have to be the guy that digs through his order in the drive though, therefore making the line take even longer. I hate that guy, we ALL hate that guy. What you’ve done here is not to be understated, you’ve opened pandoras ButterBurger.
I went through the drive through a couple days ago for lunch. I made it back to work and realized they forgot my side salad and my soup was only half full. I returned with my receipt and explained the situation. They were very quick to apologize and assured me they’d get me my salad and a new soup. Additionally, an older gentleman who I believe might been the manager told me to help myself to a couple pints of ice cream from the cooler. It was totally not needed, but I felt it was very kind of them to make their wrongs right. They addressed the mistake with an apologetic attitude and ensured me they’d fix it. They are always kind here and except for this small mistake, they service is typically fast, efficient, and friendly.
Atmosphere: 5
Food: 5
Service: 5
Have to wait a while sometimes but the food is still good
Atmosphere: 5
Food: 5
Service: 5
Food like usual was amazing. But the restaurant was filthy. Every table was dirty food on the floor. That’s understandable if they’re busy but when I asked it they could wash a table. I finally gave up, sat down and ate and 25 minutes later nobody still had washed the tables off. I won’t be back to eat at this location.
Atmosphere: 1
Food: 5
Service: 2
This is the third time I've had to wait for my food for more than 10 minutes, today was 20 minutes. I order ahead so I don't have to wait. I sat waiting for my food after checking in and watch 5 cars get served first, 2 of them came through the drive thru after I arrived. I finally had enough and went inside. There sits my food while 10 confused looking employees are wondering around. Now I'm home eating a cold burger and cold cheese curds. Come on! I know you have the game in Burlington bc there aren't many fast food places here. But this is just not acceptable. And the fact that one meal (with a concrete instead of a soda) is almost 20 bucks is ridiculous! Three dollars more to make your single burger a double. For that tiny piece of meat?! Yeah, I'm done with this location. Now, back to my expensive, cold food. ggrrrrr!
Atmosphere: 2
Food: 3
Service: 2
Almost every time I come in the restaurant it is dirty. Tables are dirty and seats have crumbs and food on them. The carpet and floors have not been swept snd or vacuumed. It’s a shame that this store appears below the cleanliness standard in the customer seating area. It does make me wonder how clean the kitchen is.
Atmosphere: 1
Food: 4
Service: 4
Culvert is.good food & fresh.my granddaughter loves the cheese curds
Atmosphere: 5
Food: 5
Service: 5
Always good.
You can count on the consistency
Atmosphere: 4
Food: 5
Service: 4
The staff is very unprofessional and unhygienic. They won't even use clean hands to properly close the lids.
There was one girl who was clean, hygenic and friendly. On one visit she wasn't there and when I asked about her from other staff members they had no idea who I was talking about. My review is aolely based on this location. Other locations might be different.
Atmosphere: 2
Food: 3
Service: 1
Was unfortunately let down by cold food, soggy buns, hardly any onion rings in a large order. The bacon pub burger didnt have any bacon.We rarely eat out and this was a treat for us. We were just let down.
Food: 1
Service: 3
Average Culver's experience on a good day. Maybe avoid coming here while busy, Ive unfortunately had to turn around from missing items for this location more times than I'd like to publicly admit.
Burgers are, burgers ya know? Shakes and cold products are good, for the available alternatives nearby after 6pm and Adrian's closes. Fries are good. (when they don't forget them) 6/10 on a good day.
Restaurantji Recommends
Customer service was good.
Atmosphere: 5
Food: 5
Service: 5
I just wanted to shout out Aleigha! She was a very sweet young lady, great example of character! She also hooked me up with ice cream that was made by mistake. Thank you again!
Atmosphere: 4
Food: 4
Service: 5
If I could give 0 stars I would was just in the drive thru gave us a number 57 all we ordered was a cod dinner and a chocolate malt. Took 25 minutes really while people behind us all got their orders before us. Really not happy at all
Service: 1
This location is out of control. 30 minute + wait in the drive thru for 2 entrees.
Atmosphere: 1
Food: 3
Service: 1
Ordered a value basket, didn’t get my fries. Fries are on the receipt but weren’t in the bag and therefore, are not inside me now. Drive through also takes forever every… single… time. Now I, unfortunately, have to be the guy that digs through his order in the drive though, therefore making the line take even longer. I hate that guy, we ALL hate that guy. What you’ve done here is not to be understated, you’ve opened pandoras ButterBurger.
Atmosphere: 1
Food: 1
Service: 1
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