This place should be ashamed of themselves. Every night I go there and every night my order is wrong. Asked to talk to a manager to inform them as customer service should be #1. I get this red head girl who has an attitude from hell totally disregarded my point and then walks away and starts complaining about me. Facial expressions shown from her were very disrespectful as I can still see her through the window. After being handed my drink I ask for a straw then and told they have no straws. What in the actual hell. You are a business. Go to the dollar store and buy some. I spend over $100 a week there but they lost a customer for life now. Culver’s do better and hold your managers to a better standard.
Amy H.
Thank you great service and food!
Randy Howe
Love the fish sandwiches and fries and desserts
Jordan Santori
Drive thur is horrible. Waiting 45 minutes for one kids meal. No sense of urgency.
brandon neddef
Do not go in drive-thru. 25+ mins every time....
Katie Carr
Great food, friendly staff and clean environment! Didn't wait long for the food and it was overall a great time! Will be returning!
Kid-friendliness: Always good bringing the kids here :)
Atmosphere: 5
Food: 5
Service: 5
Micah X (Xavier)
waited around 35 minutes in the drive thru for 1 cheeseburger…….
Atmosphere: 1
Food: 1
Service: 1
brandon kapellusch
This Culvers regularly has problems. This visit the broccoli was nearly frozen, they forgot our ice cream and the burger didn't have lettuce tomato onions or mayo as ordered.
Atmosphere: 3
Food: 4
Service: 1
Patrick Sylvester
Ordered a double bacon cheeseburger with ketchup. Got a double bacon cheeseburger with lettuce, onion,tomato and mayo. The bun was hard and very dry. Worst burger ever.
Michele Burton
Very dirty today. Very unusual for our Burlington Culver's. Floors, tables, bathrooms were very dirty.
Angela Schubkegel Bridlewood Insurance Medicare and ACA insurance specialty
Atmosphere: 5
Food: 5
Service: 5
Peggy Roath
This is the worst culver's I've ever been to!!! I'll never go there again. Dave, please look at the franchise stores! They are not keeping up with the quality you used to have. Looking at other reviews, I'm not alone. If the burger patty gets any thiner, you won't be able to tell if it is a burger.
Construction Man
I’d say this Culver’s is the worst I’ve ever been too.
Update!! Went through the drive thru and asked for a turtle Sunday Got up to the window and the had a flavor of the day turtle. I told the gentleman that’s not what I ordered, I would like a Sunday, not the flavor dish. He ABSOLUTELY could not understand what a Sunday was, not sure if it was his 1st day or what. After several minutes of waiting for him to try and figure this out and speaking to other staff. He asked for payment for a Sunday and he asked if I’d like the flavor of the day to make up with the mistake and he wasn’t going to charge me. I agreed and waited a little longer. After a couple a minutes he gave be back my card for purchasing the Sunday . I asked him about my Sunday, he said “ oh you still want that”. My wife and I couldn’t wait any longer so we reluctantly left. Next day I looked at my bank statement and I was charged for something I didn’t want!! I’ve made a bad review on this Burlington Culver’s and I didn’t listen to myself about going here. That was my last time here!! Good luck if visiting this one!
Food: 2
Service: 1
Laura Olson
The food was very good and the service was good. However, the restaurant was very dirty. It was dirty the last time we visited, too. It was a sunny day, but the floor was filthy. It looked like many people walked through with dirty boots. Fortunately, I had antiseptic wipes in my purse because the table was dirty also. And it cost more than $30 to buy food for one adult and 2 small children under the age of 5.
This place should be ashamed of themselves. Every night I go there and every night my order is wrong. Asked to talk to a manager to inform them as customer service should be #1. I get this red head girl who has an attitude from hell totally disregarded my point and then walks away and starts complaining about me. Facial expressions shown from her were very disrespectful as I can still see her through the window. After being handed my drink I ask for a straw then and told they have no straws. What in the actual hell. You are a business. Go to the dollar store and buy some. I spend over $100 a week there but they lost a customer for life now. Culver’s do better and hold your managers to a better standard.
Thank you great service and food!
Love the fish sandwiches and fries and desserts
Drive thur is horrible. Waiting 45 minutes for one kids meal. No sense of urgency.
Do not go in drive-thru. 25+ mins every time....
Great food, friendly staff and clean environment! Didn't wait long for the food and it was overall a great time! Will be returning!
Kid-friendliness: Always good bringing the kids here :)
Atmosphere: 5
Food: 5
Service: 5
waited around 35 minutes in the drive thru for 1 cheeseburger…….
Atmosphere: 1
Food: 1
Service: 1
This Culvers regularly has problems. This visit the broccoli was nearly frozen, they forgot our ice cream and the burger didn't have lettuce tomato onions or mayo as ordered.
Atmosphere: 3
Food: 4
Service: 1
Ordered a double bacon cheeseburger with ketchup. Got a double bacon cheeseburger with lettuce, onion,tomato and mayo. The bun was hard and very dry. Worst burger ever.
Very dirty today. Very unusual for our Burlington Culver's. Floors, tables, bathrooms were very dirty.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
Love meeting clients here!
Angela Schubkegel
Bridlewood Insurance
Medicare and ACA insurance specialty
Atmosphere: 5
Food: 5
Service: 5
This is the worst culver's I've ever been to!!! I'll never go there again. Dave, please look at the franchise stores! They are not keeping up with the quality you used to have. Looking at other reviews, I'm not alone. If the burger patty gets any thiner, you won't be able to tell if it is a burger.
I’d say this Culver’s is the worst I’ve ever been too.
Update!! Went through the drive thru and asked for a turtle Sunday Got up to the window and the had a flavor of the day turtle. I told the gentleman that’s not what I ordered, I would like a Sunday, not the flavor dish. He ABSOLUTELY could not understand what a Sunday was, not sure if it was his 1st day or what. After several minutes of waiting for him to try and figure this out and speaking to other staff. He asked for payment for a Sunday and he asked if I’d like the flavor of the day to make up with the mistake and he wasn’t going to charge me. I agreed and waited a little longer. After a couple a minutes he gave be back my card for purchasing the Sunday . I asked him about my Sunday, he said “ oh you still want that”. My wife and I couldn’t wait any longer so we reluctantly left. Next day I looked at my bank statement and I was charged for something I didn’t want!! I’ve made a bad review on this Burlington Culver’s and I didn’t listen to myself about going here. That was my last time here!! Good luck if visiting this one!
Food: 2
Service: 1
The food was very good and the service was good. However, the restaurant was very dirty. It was dirty the last time we visited, too. It was a sunny day, but the floor was filthy. It looked like many people walked through with dirty boots. Fortunately, I had antiseptic wipes in my purse because the table was dirty also. And it cost more than $30 to buy food for one adult and 2 small children under the age of 5.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Hamburger, Cheeseburger
Food was very good. Service was excellent
Atmosphere: 5
Food: 5
Service: 5
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