The last three times I’ve ordered here, the order I received was incorrect. There was no sweetener in my matcha latte, the sandwich wasn’t put together properly and the wait was longer than usual. I will not be going back.
Food: 1
Service: 1
Erin Hampton
Weird that it's in a bank lobby; kind of feels disconnected from anything else in town Employees are lovely!!!!
CerberusXTX
Finally leaving a review for this location. Been hoping they'd get it together but after months I'm going to accept nothing will change. If I'm ordering 2 XL shakers with extra shots of espresso at $11.00 each, I expect them to be more than 75% full and taste like there's actually coffee in them. They are like this EVERY SINGLE TIME. Anyone who gets the shakers knows how they are supposed to look and taste from literally any other location. It's even more insulting that I tip every time just to get the results I'm getting there. Not throwing a fit, gave them plenty of opportunities, just trying to save others from wasting their money at this location. I'll be going to the festival location or any of the locations in Eau Claire from now on.
Tracy Torgersen
The Turtle Mocha with almond milk was delicious.
Service: 5
Eric Hanson
Love that place
Atmosphere: 5
Food: 5
Service: 5
Natasha Sayre
The absolute slowest coffee place I've ever been to. It took 3 people 10+ minutes to make one drink. My drink was great but the time it took overshadowed the beverage.
Food: 3
Service: 1
Denise Bender
Got in, got what I wanted, got out. Staff was friendly and efficient. Bagel was toasted perfectly and hot. I was happy!
Atmosphere: 5
Food: 5
Service: 5
Blake Mickelson
I go here for coffee for work and they are able to remember how I like my coffee
Atmosphere: 5
Food: 5
Service: 5
Tarin Nicole
I think you really should enforce that your barista‘s ask people if they have rewards to use. Some of us don’t get coffee every single day/week/month and sometimes maybe we forget about those rewards. I just missed out on a 50% off a fall beverage because the barista did not ask me about my rewards and apparently you can’t go back and redo the order. Not ok. That is poor customer service in my opinion. I did have a conversation with the barista while she was ringing in my order about whether or not she could see the rewards I had. You’d think that that would open up the conversation for rewards being used. This conversation was prior to my order being fully rang in and before I paid for it 🤔
The last three times I’ve ordered here, the order I received was incorrect. There was no sweetener in my matcha latte, the sandwich wasn’t put together properly and the wait was longer than usual. I will not be going back.
Food: 1
Service: 1
Weird that it's in a bank lobby; kind of feels disconnected from anything else in town
Employees are lovely!!!!
Finally leaving a review for this location. Been hoping they'd get it together but after months I'm going to accept nothing will change. If I'm ordering 2 XL shakers with extra shots of espresso at $11.00 each, I expect them to be more than 75% full and taste like there's actually coffee in them. They are like this EVERY SINGLE TIME. Anyone who gets the shakers knows how they are supposed to look and taste from literally any other location. It's even more insulting that I tip every time just to get the results I'm getting there. Not throwing a fit, gave them plenty of opportunities, just trying to save others from wasting their money at this location. I'll be going to the festival location or any of the locations in Eau Claire from now on.
The Turtle Mocha with almond milk was delicious.
Service: 5
Love that place
Atmosphere: 5
Food: 5
Service: 5
The absolute slowest coffee place I've ever been to. It took 3 people 10+ minutes to make one drink. My drink was great but the time it took overshadowed the beverage.
Food: 3
Service: 1
Got in, got what I wanted, got out. Staff was friendly and efficient. Bagel was toasted perfectly and hot. I was happy!
Atmosphere: 5
Food: 5
Service: 5
I go here for coffee for work and they are able to remember how I like my coffee
Atmosphere: 5
Food: 5
Service: 5
I think you really should enforce that your barista‘s ask people if they have rewards to use. Some of us don’t get coffee every single day/week/month and sometimes maybe we forget about those rewards. I just missed out on a 50% off a fall beverage because the barista did not ask me about my rewards and apparently you can’t go back and redo the order. Not ok. That is poor customer service in my opinion. I did have a conversation with the barista while she was ringing in my order about whether or not she could see the rewards I had. You’d think that that would open up the conversation for rewards being used. This conversation was prior to my order being fully rang in and before I paid for it 🤔
Atmosphere: 5
Food: 5
Service: 1
Coffee was made perfect and muffin was delicious!
Food: 5
Service: 5
Restaurantji Recommends
Excellent drink and service 👌
Atmosphere: 5
Food: 5
Service: 5
Clean , friendly, and everything tasted great !
Atmosphere: 5
Food: 5
Service: 5
Good service and good drinks
Very fast service and good drinks and caramels.
I live in the neighborhood across the road from here, so I visit almost daily. The staff is absolutely amazing.
Loading...